Trust PlaneTrustPlane
R

Rail Europe

4.360 reviews
www.raileurope.comMember since Feb 2026

Customer Reviews

Write a Review
Filter:
60 reviews

No problems Fast and easy

No problems Fast and easy. I had bad luck with Rail Ninja.

Gaye Kopas
Was this helpful?

Best site for booking trains in Europe.

Best site for booking trains in Europe.Easy to use and up to date schedules .Sometimes not easy to work out which station to enter in destination box when it is a city with multiple stations so possibility of researching this on the site would be an advancement.

Bryan Davison
Was this helpful?

Excellent

Excellent Sanjay VargheseLoved it

Sanjay Daniel Varghese
Was this helpful?

Easy and convenient to use

Easy and convenient to use

Minette
Was this helpful?

Disappointing

I mistakenly pressed check out button on the wrong date of travel. I recognised my mistake instantaneously but was refused an amendment or refund

Magdalena Winsor
Was this helpful?

From Australia, easy, book all your trips at once

From Australia, it made multiple ticket bookings easy.

Russell Scott
Was this helpful?

Very easy to use

Web site very easy to use.

Sandra Ellen
Was this helpful?

Everything worked

Everything worked. Handled booking including interrail passes seamlessly. Tickets printed off and emailed. Would be great if tickets could be loaded into each booked passengers wallet on their phones.Excellent and stress free.

DandR.
Was this helpful?

Easy of use

Easy of use. Also senior ticket access in the booking process.

UMAPATHY
Was this helpful?

Beautiful views from a very pleasant train ride

Great views, comfortable seats, easily accessible outdoor viewing car

Shari Conrad
Was this helpful?

Efficient

Efficient, easy process , good response

Jillian kaye
Was this helpful?

Quick

Quick, polite resolution to my situation.

Karen
Was this helpful?

This was my first experience with Rail…

This was my first experience with Rail Europe. All in all I made it through and succeeded in making our reservations. There was a website: seat61.com that was the most helpful of all websites I looked at before attempting to make our reservations via the raileurope.com website.The most difficult part was setting a password. It did not like any of the passwords I entered and I was following the guidelines. I have no idea what password was finally accepted.

SUSAN
Was this helpful?

RAILEUROPE is ALWAYS easy to deal with…

RAILEUROPE is ALWAYS easy to deal with and use. Service is great!

Mwalk
Was this helpful?

Easy to book online

Easy to book online. Lots of time choices - although the seat assignments were a little complicated to understand.

Amy Mesaros
Was this helpful?

Excellent

Excellent, efficient, helpful. The respect the customer financially.

James
Was this helpful?

Super easy to use website and reliable…

Super easy to use website and reliable servie

Paul Bates
Was this helpful?

Central Railway Station in each city…

Central Railway Station in each city should be displayed in English as well

Naushad
Was this helpful?

Book all at once

Rail Europe was extremely easy to use. I booked one-way tickets and was charged a service fee, which was expected. I didn’t book my return right away because I wanted to double-check a few things and assumed I’d be charged another service fee when I booked it later.Afterwards, I realized I could have booked all the trips together in one transaction and only paid one service fee. I later saw a note on the website explaining this — I just missed it the first time.Overall, the process was very simple and user-friendly. I would definitely use them again.

Tina
Was this helpful?

Trips from Germany to Switzerland and Italy

Able to make multiple bookings at the same time.

James
Was this helpful?