Terrible store
Terrible store
مریم امینی
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120 reviews
Terrible store
Terrible store
مریم امینی
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Wrong items shipped
Wrong items shipped. Some items that were on backorder never came. Bought 2 pairs of Lamelos and one started separating at the sole after a month. Clothing feels cheap and looks cheap. Everything about the clothes is cheap except the price. Customer service is horrible. They dont care about trying to make anything right. I spend thousands on sports apparel every yr for my grandson but I will never buy anything from them again. Sticking with Nike and Adidas.
Diane R
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Wrong items shipped
Wrong items shipped. Some items that were on backorder never came. Bought 2 pairs of Lamelos and one started separating at the sole after a month. Clothing feels cheap and looks cheap. Everything about the clothes is cheap except the price. Customer service is horrible. They dont care about trying to make anything right. I spend thousands on sports apparel every yr for my grandson but I will never buy anything from them again. Sticking with Nike and Adidas.
Diane R
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I ordered the shoes online and there’s yellow residue on the side and dirty marks in the back!
I ordered the shoes online and it got to me dirty and with yellow residue on my shoes. On AN ALL WHITE SHOES!How do I upload pictures here? What a ripoff online. Do not ever buy shoes online with puma.
Kheng Lor
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I ordered the shoes online and there’s yellow residue on the side and dirty marks in the back!
I ordered the shoes online and it got to me dirty and with yellow residue on my shoes. On AN ALL WHITE SHOES!How do I upload pictures here? What a ripoff online. Do not ever buy shoes online with puma.
Kheng Lor
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shoes as shoes
shoes as shoes, nothing special
Hilbert Takip
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shoes as shoes
shoes as shoes, nothing special
Hilbert Takip
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Recently buy a new sport shoes and I…
Recently buy a new sport shoes and I like it very much. The comfort and fitting of the shoes was great.
Dheeraj Verma
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Recently buy a new sport shoes and I…
Recently buy a new sport shoes and I like it very much. The comfort and fitting of the shoes was great.
Dheeraj Verma
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The girls working at Puma made my day
The girls working at Puma made my day. I went in to buy my wife a present and I was served by Prasansa and she was as good as it gets. She really tried to help and she did. I bought the wrong size so I returned it and was served by Tara and same thing. She couldn’t have tried harder. These young ladies are a credit to Puma. Thanks again for the great service😬
John Anderson
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The girls working at Puma made my day
The girls working at Puma made my day. I went in to buy my wife a present and I was served by Prasansa and she was as good as it gets. She really tried to help and she did. I bought the wrong size so I returned it and was served by Tara and same thing. She couldn’t have tried harder. These young ladies are a credit to Puma. Thanks again for the great service😬
John Anderson
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There is almost nothing in this store.
There is almost nothing in this store.
David Bulher
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There is almost nothing in this store.
There is almost nothing in this store.
David Bulher
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I dropped off the return on 1/30/2026…
I dropped off the return on 1/30/2026 at their assigned drop off location for two pairs of shoes that were received the day before, they didn't fit, would have gotten different shoes from their website if it wasn't for their terrible return service. No movement after they "scanned to sort container" since 02/13, customer service was not helpful with the delay or getting me the refunds and suggesting that over one month of return process is totally normal!!??
Carol R.
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I dropped off the return on 1/30/2026…
I dropped off the return on 1/30/2026 at their assigned drop off location for two pairs of shoes that were received the day before, they didn't fit, would have gotten different shoes from their website if it wasn't for their terrible return service. No movement after they "scanned to sort container" since 02/13, customer service was not helpful with the delay or getting me the refunds and suggesting that over one month of return process is totally normal!!??
Carol R.
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i buy a shoe here for mi sis as a gift…
i buy i shoe here for mi sis as a gift but shes not happy. she dont like the quality. She said its heavy and not what she expected but the design was good.
Shena Olbe
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i buy a shoe here for mi sis as a gift…
i buy i shoe here for mi sis as a gift but shes not happy. she dont like the quality. She said its heavy and not what she expected but the design was good.
Shena Olbe
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Do not purchase from this retailer
Do not purchase from this retailer. I tried to purchase a £70 of Speedcat trainers and the website took payment but there was no confirmation of the purchase and no confirmation email. My card issuer confirmed that payment had been taken, so I called PUMA and spoke to someone who just said there had been some issued and he was waiting for his manager to contact him. Alarm bells started ringing and then I've seen dozens of similar experiences from other people. I have raised a dispute with my bank to claim my money back.
Helene Kirkham
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Do not purchase from this retailer
Do not purchase from this retailer. I tried to purchase a £70 of Speedcat trainers and the website took payment but there was no confirmation of the purchase and no confirmation email. My card issuer confirmed that payment had been taken, so I called PUMA and spoke to someone who just said there had been some issued and he was waiting for his manager to contact him. Alarm bells started ringing and then I've seen dozens of similar experiences from other people. I have raised a dispute with my bank to claim my money back.
Helene Kirkham
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