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Olay

2.927 reviews
olay.comMember since Feb 2026

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Complete formula SPF 40 is a greasy mess

The new Complete formula SPF 40 doesn't absorb as well, but instead it is like a greasy sunscreen. It migrates into my eyes, and around my mouth - euw. I've been using OIl of Olay for decades, but am considering moving on due to thsese issues. Giving it one last try with the SPF 15 to see if that product still works for me..

customer
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NEW FORMULA LOSES CUSTOMER

I have been buying Oil of Olay Original Cream with Active Hydration for over 40 yrs. I recently bought an extra jar to bring to FLorida. It is EXTREMELY IRRITATING ON MY FACE & IRRITATES MY EYES AS WELL. I went on line to see if they had switched their Formula. INDEED THEY DID. Touting it as an ‘IMPROVED FORMULA’. WHY MESS WITH SUCCESS??I CANNOT USE THIS NEW VERSION ON MY SKIN. It has HYLURONIC ACID AS AN INGREDIENT WHICH IS VERY STRONG ON SENSITIVE SKIN.PLEASE GO BACK TO YOUR ORIGINAL FORMULA!!!FROM ONE VERY UPSET CUSTOMER. C Mackey

Chris Mackey
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Olay cannot spell

Olay cannot spell. They spell visible as visable. Unless it is counterfeit on Walmart site. I certainly don 't want to spend top dollar on a company that can't even spell. Search for super serum on Walmart and see what comes up. Now our products are illiterate too.

KH
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I am very disappointed

I have been using Olay since it was Oil of Ulay and for many years. I have been using the regenerist pump action serum. Don't know what has happened but after trying the same item from 3 different suppliers, it seems to have changed. It is greasy, leaves the skin feeling sticky and it now irritates my eyes. I am very disappointed as it was a great face cream/moisturiser to use and now I have had to change to another brand. Why do these companies ruin a good thing :(

Gillian
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Scam alert: Olay

Lack of transparency. Ingredients: percentage hiddenAvoid the brand

m.a. guedes
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43 years of using Oil of Olay…

I have been using Oil of Olay products since I was 16. You have never let me down. I am 59 and I look better than ever!!!My favorite product is OLAY VITAMIN C MAX. This product is amazing!!! I would love to show you what my skin looks like!!!!!

Nickie Knight
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My Skincare holy grail.

I don't usually leave reviews for skincares but the Olay Regenerist Day & Night cream made me think otherwise. When I got pregnant, my skin went ballistic. Skin breakout, dark spots everywhere especially in my facial area, and the acne, oh gosh, I cant even begin to explain. I got so insecure as no affordable skincare could even suppress them. I saw this one time at watsons, read the wonders it could do and the price. It made me twitch cause what if I buy this expensive skincare and it wont work again? Oh well to cut the long story short, when the smaller versions came out, I grabbed the opportunity to try it. To my surprise, in 3 days, acnes marks went lighter, dark spots in my "neck are", imagine that? neck area girls, (spot where your necklace land), gosh it went lighter. I was even using it as little as I can - so I can use it for atleast 7days. I never saw any ads of Olay renegerist saying that the effect can be seen in this or that number of days, but I can attest to the fact that on the 6th day, acne marks gone like it didn't even happen. Dark spots under my lips, nose area and even the neck area - it became so light, my husband can't even notice them anymore. And so now, this is my holy grail of skincare. It's not just for anti-aging, it restores damages in your skin. To be honest, I even used in my under arms, ohhh my it worked for me.This is to reiterate that this works for my skin type. It may vary, or if you have a different skin breakout. I just love it... I want to thank Olay Regenerist. Thank you for restoring my confidence. PS. I am also using Olay Retinol and Olay Collagen, they're awesome too.

ZMW brainteaser_cg
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Bought collagen peptides 24

Bought collagen peptides 24, didn’t realise it had broad spectrum in it, if you get it anywhere near your eyes it stings really bad have to wash off,so annoying if you have makeup on. Always have used oil of Olay for 50+ yrs. Please print the label bigger so that you can read what it has in it. Won’t buy this particular product again.

Andrew
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Hurray for Olay

I am very surprised that Olay has received bad ratings. I’ve used Olay both in the AM and PM for years and their products have helped my skin look far better than before. I am “older”but that does not mean I want to look my age. Even my daughter has complimented me on my appearance. And so, I bought her the same skincare options I buy. Whatever the case, I wear their super serum and Regenerist in the morning and Retinol 24 and Regenerist once again at night. I am happy with the results 🥰

daniel howard
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Geese

Geese, if you need the product right away do NOT order from olay.com!

Cynde Whitson
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The company has men dressed as women…

The company has men dressed as women promoting Olay products from the RuPaul show . Nothing says I'm a WOMAN selling WOMAN'S products like man in dresses pretending to be a woman. I've been using and buying the all in 1 face wash for years. I will no longer give my money to this company! When companies go woke !

Elly May Clampett
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I ordered product and returned using…

I ordered product and returned using the label their representative sent to me (have documentation) only to be told "That is not our return address) I have everything they sent me to send as proof of return. Olay STILL refuses to return my money. TERRIBLE CUSTOMER SERVICE and DO NOT BELIEVE IN THEIR 60 DAY RETURN POLICY!! They will keep the product and your money. I am out $235!

Rachel Holland
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Bad packaging

I have purchased the body wash and lotion that come in the pump bottles. While I like the product the pump feature works but only until the product gets close to bottom. While the pump is handy can you just repackage is a squeeze container. Product is too pricey to throw this much out. Have to sit them upside down to get the rest it's not doable in the shower.

Susan Chinowth
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Damaged skin after using Olay Super Eyes Daily Eye Serum

I am a long time customer of Olay products and I've never had a negative experience until now. I started using the Olay Super Eyes Daily Eye Serum in November, 2024. I used it daily as instructed and looked forward to seeing results. However, I'm experiencing burning, irritation, sensitively to touch and a reddish/black discoloration under my eyes. I have to use a cold press to get relief from the burning and apply several layers of makeup to cover up the discoloration. I don't know what to do about this except to see a dermatologist. Any thoughts?

Jean W.
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Product defective NO retirns

Product defective. Attempted to exchange. Response amounted to "tough luck" sucker, in polite language of course. Referred to Returns policy. Policy is no returns.

Mrs Reynolds
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Illogical purchase information

Why do I have to log in with my user name and password ONLY TO have to give my email again and check the terms box again? I have dozens of accounts and I don’t have to submit the same info a second time! Why don’t you send me a code to validate my phone like every other app does?

Marguerite Knox
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No longer recommend using Olay Daily…

No longer recommend using Olay Daily Facials water activated dry cloths. Been using before bed for years. Do not wear heavy or much makeup. Was the best thoroughly deep cleansing product. Now, the cloths soap lathering ability is more than cut in half. Even 2 cloths do not provide the same deep clean as 1 cloth used to. Product price up but quality significantly down. Now must, unfortunately, find a replacement product.

Catherine MacKay
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I have a great experience with olay…

I have a great experience with olay skincare regimen. It is gentle on my skin. Olay skincare products works for my skin.

Melanie
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Your body wash is awesome

Your body wash is awesome, however your soap needs to have more suds in it. I don't feel clean without suds in my soap. Please fix the soap!!!! More suds please!!!!!!

sharon simmons
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Pathetic Customer Servicee

I am the care provider for a 96.5 year old blind female. She was given a 23.6 fluid ounces bottle of "OLAY Ultra Moisture Advanced" Body Wash (With Shea Butter, Vitamins B3, B5 , and E.) as a holiday gift. She applied a small amount to her face (cheeks and nose) after completing her pre-bedtime hygiene regimen, at 8:00 p.m. EST, Thursday, 21 Dec 23. Then she went to bed. In bed, her face began to burn and itch. She had a miserable night. As her care provider, I saw her the following morning, today, Friday, 22 Dec 23, at 6:00 a.m. Her face was beet red. She continued to feel a burn. I called the "OLAY Questions" number at 1-800-652-9261. The male clerk who responded acted exactly in the image of the non-performers who plague the American work force today. After obtaining the product information, he read to me from a script. When I had to repeat myself in response to his questions I decided he either was not paying attention or could not hear me. After he complained that I was "yelling at him," I gave up. This was our first and will be our last experience with any OLAY product.

Notjoe Bidense
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