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Nimbata | Call Tracking Software

4.919 reviews
Last reviewed: Nov 30, 2025

Do you agree with Nimbata | Call Tracking Software's TrustScore? Voice your opinion today and hear what 24 customers have already said.

www.nimbata.comMember since Mar 2026

Nimbata | Call Tracking Software is an online company. Based on 19 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed November 30, 2025.

Customer Reviews

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Nimbata is quite simple to use compared…

Nimbata is quite simple to use compared to other options, and support is good.I noticed a discrepancy between the actual call time and the time showed on the dashboard, which is an issue because i am getting charged for that. Also theres no acutal way to troubleshoot or check logs from what i can find, which makes troubleshooting next to impossible. Also the guide for integration into google ads is outdated.Thought i am sure support will handle this swiftly, they are pretty good.

Peter Ekornes
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kkevin desh young fly missh

in my experience, this company can help you with everything.

fernanda baranyi
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support replied within hours ez to use…

support replied within hours ez to use cheap price very good product

Linda Johnson
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The customer service is amazing

The customer service is amazing! Super quick response and real help.The software is also easy to use and my clients love it!10/10 would recommend over other softwares

Quinten Redert
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Most Intuitive Software on the Internet

We had been considering a handful of software options to record and track calls from Google ads to multiple businesses. Once we consulted other professionals' opinions in the space we decided to reach out to Nimbata.They had an Agency model that was straight-forward and fairly priced. This was enough of a reason to try them out, however, once we got on a trial subscription the real magic started.I had budgeted hours/days to figure out how to work with the software and how to build my call tracking for multiple different businesses, each with multiple landing pages.The UX/UI was so terrific that what I budgeted hours for I finished in less than 20 minutes. No reading through FAQ's, no searching support forums, no calling tech support. All businesses, all landing pages... DONE.If you need great call tracking and want it NOW give them a trial. You will be set up and off to the races faster than an onboarding call takes with the other guys.

Joshua
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Works great on SPA websites

Nimbata is the only call-tracking provider whose dynamic tracking numbers work on SPA websites (Next JS / React in my case). Many other providers struggle to consistently display numbers in headers, but Nimbata manages to integrate them seamlessly beneath mega- and mobile menus. Their customer service is also among the best I've experienced. A working product with a user-friendly UX is the cherry on top. I've been using their call tracking service for years and can highly recommend it.

Webcontext Limited
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A great Tool for B2B Lead Generation

an amazing tool for B2B Lead Generation. The team is very helpful every step of the way, and the reporting easy to read and to analyze.

Natassa Karambella
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I recently had the pleasure of using…

I recently had the pleasure of using the services, I am delighted to share my outstanding experience with them. From start to finish, they surpassed all my expectations and truly exemplified what top-notch customer service is all about.The first thing that impressed me was their user-friendly website, which made it effortless to browse through their offerings and find exactly what I needed. The product selection was extensive, and I was able to find the perfect item for my requirements.Next, the ordering process was smooth and hassle-free. I received prompt order confirmations and updates, which gave me peace of mind that my purchase was being well taken care of.Shipping and delivery were remarkably fast, especially considering my location. The item arrived securely packaged and in pristine condition, which is a testament to the care they take in handling their products.However, what truly sets apart is their customer support team. I had a few inquiries about the product, and their support staff was exceptionally responsive and knowledgeable. They went above and beyond to address all my questions, providing me with detailed and helpful information.The product itself exceeded my expectations. It was of the highest quality and exactly as described on the website. I couldn't be happier with my purchase!Overall, my experience was nothing short of exceptional. They have set a benchmark for customer service that other companies should strive to achieve. I highly recommend them to anyone in need of their products or services.In conclusion, I wholeheartedly give a five-star rating on Trustpilot. Their dedication to customer satisfaction, combined with the quality of their products, is unmatched. Thank you for making my shopping experience a truly enjoyable one. I will definitely be a returning customer!

John Ervin
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Nimbata is a game-changing call…

Nimbata is a game-changing call tracking tool designed with startups in mind. It offers a host of features at a lower cost, making it an ideal choice for budget-conscious businesses. The tool's standout feature is session-to-phone tracking, which provides valuable insights into customer behavior and conversion tracking. Additionally, Nimbata excels in integrating with various APIs, allowing seamless connections with existing business software. What truly sets Nimbata apart is its exceptional customer support, ensuring prompt assistance and a smooth experience.

Dinesh Kumar
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seems legit so far

seems legit so far, trying it out some more, tracking is decent, nice dashboard

jam kad
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Nimbata Call Tracking: Streamlined Deployment, Flexible Customization, and Exceptional Support

My experience with Nimbata has been exceptional, thanks to its flexible and customizable features. The company's commitment to delivering a high-quality product is evident in its intuitive UI/UX design, fast deployment and integration capabilities, and comprehensive reporting features. The ability to customize the software according to specific business needs adds an extra layer of flexibility and enhances its appeal. Additionally, the customer support team consistently exceeds expectations with their responsiveness and knowledge. To further enhance the software, I suggest expanding advanced data visualization features. Overall, Nimbata stands out as a reliable and efficient call tracking solution that offers both flexibility and valuable insights for data-driven decision-making.

Andrew
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Best kept secret in call tracking

As a marketing agency, we have worked with all the big call-tracking companies. Sometimes because we thought a specific company was the best choice and sometimes because our clients already had accounts there. After trying out Nimbata for over a year and a half, we stuck with it. It’s quick and easy to set up and doesn’t need troubleshooting. Once it’s set up, it works! We are a global agency and manage accounts in over a dozen countries; Nimbata was able to provide us with local numbers in each of the regions we needed them. So that helped us in our expansion as well. Lastly, where they really excel is their customer service. There is literally no issue that has remained unresolved since working with Nimbata.

Renny
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Nimbata is a great call tracking platform

Ive been with them since last year, the features they offer like form tracking, customizable call flows, call recording, and so much more for the price is hard to beat. Highly recommend them!

Nathan Heath
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Nimbata is an excellent call tracking

Nimbata is an excellent call tracking and analytics platform that provides businesses with valuable insights into their customers' phone interactions.

Foivos Vasiliou
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We really liked their payment model…

We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers. The Nimbata Team has been really responsive to our requests, as they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform to date.

Tino
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We are a marketing agency and LOVE Nimbata

We are a marketing agency and use call tracking to gauge the success of our work. We have used several companies in this space, most recently CallRail, which unfortunately kept getting worse. Each time their support would fail to fix issue after issue, and they would then break each promise they made that things would improve.We decided to try Nimbata based on their pricing model and their promise of good support.We are coming up on a year with them and I can say their support is not good, it is GREAT! They are honest, do what they say they will, and are truly there to help.We are very happy with our choice to go with Nimbata. It has been our best decision in the call tracking space in over a decade.

Steven Laff
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Nimbata, everything you need to track phone calls conversions

Nimbata is evverything we need, to track our phone calls conversions. Helps us optimize our campaign on google ads, and facebook ads, by sending automatically the conversions to Google ads. It is pretty easy to use

Katsiavos Vassilis
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The company offers high service

The company offers high service, the staff is always there to help and guide us. The marketing team drew useful conclusions thanks to Nimbada.

Interior Deals
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Really easy to use - better than calltrackingmetrics

Really easy to use, the support service is just amazing, i think the best i've seen. Much better than calltrackingmetrics.com (they took soooooo long to approve numbers)

Adrien Lafranchi
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According to TrustPlane, Nimbata | Call Tracking Software has a 4.9/5 rating based on 19 verified reviews as of April 2026. Source: trustplane.app/company/www-nimbata-com