Neutrogena face washBeware of this product, chemical reaction burn all over face, awful burning sensation and tightness to the skin, looked like a blooming strawberry....after using this product before and several other products over the years I've never in my life experienced anything like it ðŸ˜
My skin around my eyes are had a chemical reaction - red swollen dry and flaking looks like I had a chemical reaction. Been using it for years no problem but something changed and the last bottle I bought seems to be the product burning my skin. I been trying to fix it for months. Making eye doctor appointment.
Absolutely rubbish product, chemical burns to my face unable to contact customer service, stay away or face the consequences. If I could give it a zero would have done.
Absolutely horrified by what they've done to the 'Swiss formula handcream'. I've come to realise that when you see 'upgraded formula' on a product, it simply means 'cheaper ingredients'. They've utterly destroyed what used to be my favourite handcream, it leaves a horrible film on my hads, smells of chemical, and I'm about to wash it off. It doesn't moisturise, either. What a rip off.
I have been using rapid wrinkle repair for 4 months.There is no difference in my skin at all. I wasn't looking for miracles, but this did absolutely nothingI will never buy again, false advertising.
Neutrogena is garbage!! You can clearly see they have horrible reviews all over the internet. Then their bright idea to sell their junk products are to have a young girl saying "if you remember these two from this show, you need Neutrogena for your wrinkles!" And she proceeds to say ahhh to be young again & shes probably 30 years old!! Lol what a stupid commercial but very fitting as their products are junk.
We bought neutrogena sun fresh hydro boost sun screen. The product itself was good but I’m not able to close the tube again.. very poor design and waste of money and product. I will never buy neutrogena products again.
The new formula to the Neutrogena triple age repair with SPF 25 is awful..You really made a bad decision with this... But if you going to change the ingredients to keep the cost lower to you you should also make the cost lower to us the consumers due to the fact that you took out the best ingredients to save yourself money
Totally annoyed with this company. I used to purchase the psoriasis cream Norwegian formula. Was the best on the market and then they decided to discontinue. Now they are discontinuing the T-Gel Therapeutic shampoo, which is again the best psoriasis shampoo. I used to have it on subscription and unknowingly they sent me flaky skin shampoo instead. Only when I ran out of the Therapeutic shampoo I realised, they'd sent the wrong one, but found that they've discontinued it. Too late to send the crap flaky skin one back as a month had passed. So annoying. Won't EVER be buying from them again.
HiI have used the Coal Tar T- Gel shampoos for years. Never had dandruff it was a very good product. Can’t seem to find it anywhere now so purchased the new T - Gel shampoo. Take it off the shelves it seriously gives you dandruff, extremely itchy head, feels like you have something crawling in your hair a terrible product. Reviews that I’ve read people are stating the same. I suggest you listen to your customer base and bring back the original Coal Tar T- Gel.
Buying branded goods online should be a solid purchase. But my latest bottle of Neutrogena Oil-Free Eye Make Up Remover, bought, as usual, from Amazon UK, had an odd smell. I had ordered numerous times from the same sources in the past, so was cautious.On May 19, 2025 I contacted Neutrogena customer services - who are called Kenvue UK Ltd - to ask if the formula had been changed and whether I was right to be worried about the odour.After a number of email interractions they requested that I filled in a medical form. Believing that they were concerned too, since I had used the liquid, I agreed.In a further email they asked me to send the bottle and contents to them. I rather foolishly imagined that they wanted to test it and send me the results. Then there was silence. I requested an update.And, finally, on June 11, after putting me through the above hoops, this was their reply:Following your query, we would like to kindly confirm that the Neutrogena® product that you contacted us about, is not a product that we have available on the UK market. As we do not hold product information on other countries' products, we are, regretfully, not in a position to confirm whether the product has undergone a formula change. Forgive me if I sound cynical when I say that not only did the bottle of Neutrogena have an odd smell, but so did the so-called customer service response. Why on earth couldn't they have said this in their very first reply to my query? Something is wrong here somewhere. And, of course, I have lost all faith in the brand and will never purchase again.
I've never been so disappointed in a company. I can't believe you guys are sellouts. I've used Neutrogena the majority of my life and I spent almost $15 on the ultra sheer sunscreen face stick. It's 0.45 Oz!!! are you kidding me?!? Never again.
Neurtrogena: 100% junk!
T/Gel clear scalp relief shampoo I have just started to use this last month. Over the last 40 years nothing worked to clear my psoriasis and scalp problems. This product has been the best yet including prescription stuff. One week of use and everything has improved to the best it has ever been, no itching no flaking. It doesn’t smell which is another bonus.
Do not use this t gel shampoo this should be banned it made all my nice full hair fall out very badly changed the colour and texture I’m very sad and disappointing don’t buy this shampoo at all I’m very depressed over this all my hair is gone sad
I loved the original nuetrogena hydro boost formula. I give it a 5 star review. The new formula is no where near as good and the texture is totally different. I will be using something else similar to the original nuetrogena.
I started using Neutrogena because of my highly sensitive skin and nothing worked, just this one product, Neutrogena Intense Repair. Since then, I switched to Hydro Boost, being an even better match to my skin, but gosh, since they applied this 'new look' I'm struggling with the pumps so much it's unbelievable. It's very poor choice to change the pumps, it's barely functioning, so the ones responsible for designing this pump should touch some grass and ACTUALLY try using these products. It's a NIGHTMARE. I swear, marketing and product designers are so detached from consumer's wishes and needs that it's just straight-up hilarious at this point. If you want to sell your product an average priced one, but leaning towards the pricier side of this category, do a better job at designing and material choice, even the plastic used for this pump is so subpar!
T gel shampoo should be banned it made all my nice hair fall out on first use now I have no hair it changed my hair colour and made my hair dry don’t use this should be banned why sell something like this it’s a disgusting shampoo that damaged all my hair I’m very upset banned it it’s bad
Scam. Never got my purchase, provided no shipping or refund. Con artists. Have reported them to the FBI
I have dry dry dry sensitive skin. I'm very fair and my skin is ultra sensitive. I started using the Daily Ultra Sensitive Cleanser Fragrance Free. It has totally changed the texture of my skin. I'm thrilled. I went from flaky red alligator skin to smooth as a baby skin. One pump suds up for a foamy clean wash. I'm thrilled and at 65 yrs old I've tried all of them it's now my go to from now on.
