Fairly straightforward
Fairly straightforward
Mr Jeffrey Dunn
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Customer Reviews
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60 reviews
Dynamic Pricing sucks
Apparently, National Express uses a dynamic pricing model. My three friends and I went online at more-or-less the same time to book a bus to heathrow. The price jumped from £13.70 to £28 within a minute, I guess because they suddenly thought they could make lots of money off us. dynamic pricing sucks. We had the last laugh though we got a taxi instead.
Mr Russell
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Easy booking also why is there not a…
Easy booking also why is there not a late service from London Victoria to Weymouth the last coach is 16.00
Aubrey Bowring
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very good and easy to book.
very good and easy to book.Travel on time
Michele Provenzano
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Easy to book online
Booked a trip for the future months.
Dianne Harry
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Coach travel with national express
It's so easy to book and pay for my trip and if anything like wind and weather is bad they always let you know excellent drivers as well
robert james
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8.5-10 hours journey from Bournemouth to Plymouth
Why isn’t there a coach from Bournemouth to Plymouth anymore?? It took us 8.5 hours from Bournemouth to London Heathrow then Heathrow to Plymouth going and 10 hours to return from Plymouth to London Victoria then Victoria to Bournemouth. (2.5 hour car journey) Extremely well used service 035 personally I used very regularly for over 35 years was stopped during Covid lock down and not reinstated. Used by Bournemouth University and Poole students. Always busy whatever day of the week, absolutely doesn’t make sense. I can’t even get a coach or a bus to Exeter now and the trains are just as difficult with 4 changes to have to negotiate. Why not??? Why is it to hard for people like me to travel to visit my family and friends??
joy Sackett
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Excellent service got on at Birmingham…
Excellent service got on at Birmingham coach station, my luggage was safely put in luggage holder, when I reached my destination (Ringwood) by the time I got off the coach my suitcase was ready for me
Joanne Young
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Very straight forward got my tickets…
Very straight forward got my tickets instantly
Hazza
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Easy to book
clear booking and easy to book seats
customer Helen
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I use national express a lot and have…
I use national express a lot and have never had any problems
Estelle Clementson
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Everything alright
Everything alright, no other comment
Matt
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Thank you
Thank you, good service
Beverly Heisler
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Checked out my travel arrangements and…
Checked out my travel arrangements and booked easily.
Mary Roberts
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Easy booking on line
Easy booking on line
Carole Dixon
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Excellent customer service with very…
Excellent customer service with very helpful staff. Bus drivers polite however for the first time ever the bus was very smelly on boarding. The floor was damp with dirty foot marks and smelled as if a dirty urine soaked mop had been used. As I say this is the first time ever I have experienced such a dirty bus.
Ms A
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Great prices easy to book and always…
Great prices easy to book and always have had a great experience when travelling with you
Aubrey
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Coach was punctual and comfortable
Coach was punctual and comfortable. Excellent service and good value
John Vesey
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Amazing
Amazing , the staff was so lovely
Gianluca Rotolo
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Easy to find the right coach
Easy to find the right coach
Mr Au
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