Horrific experience
Horrific Experience!I had the unfortunate luck of calling in and being greeted by Raykol Rubi. This individual is perhaps the most disorganized and overly verbose person I have ever had the displeasure of speaking with. Over the course of three weeks of phone conversations and texts, I found him to be crude, unprepared, and repetitive.Despite clearly telling him the specific car I was looking for, along with my preferred terms, he continuously tried to push me into buying or leasing an Infiniti. Each new conversation would start with him trying to redirect me to a vehicle I had no interest in. It became incredibly frustrating.Raykol’s dealership contacts were dubious at best. No one seemed to actually know him, and the "deals" he offered were incomplete. He refused to put anything in writing or send me paperwork, claiming that he didn’t trust anyone and didn’t want people to steal his deals.At one point, he had me travel from Broward all the way to North Miami for an appointment to meet a car salesman—only to find out the car didn’t even exist, and the terms were nothing like what we had discussed. Then, he sent me to North Broward to meet with the dealership GM, but the address he provided was wrong. The GM was actually just three blocks away. When I arrived, I was told to wait in the lobby. I waited for 45 minutes with no one coming to speak with me. After about an hour, I decided to leave.When I told Raykol about my experience, he said, "HE is trying to be understanding." How could he possibly be "understanding" when he sent me to three different dealerships that didn’t have the vehicle or terms I requested? Then, he tells me maybe we're not a good fit, which I agreed with, and asked him to transfer me to Alan or someone else. He replied, "HAHA, good luck with that, we are all a family here."That remark was childish and unprofessional. It’s because of this unprofessionalism that I’m giving a one-star review, though I honestly think zero stars would be more fitting.Luckily, I was able to find the car I wanted on my own with the original terms I had requested.
Or H
First time.
I’ve been leasing vehicles for the last 30 years and this is the first time I used a broker. Juan made my first experience very pleasant and smooth. He was very transparent with the terms of the lease and the process was all conducted in one day. In the future , I won’t be going directly to a dealer in order to purchase or lease a vehicle again. Thank you Juan!
abester solano
Great deal, great service, great experience!
Got a great deal on my new Grand Cherokee! Super happy with the service and the deal. Even got it delivered to my house! Would definitely recommend the team at MotorBreeze for your next car.
Ralph
Love this service and the company
Love this service and the company! I worked with Arther and it was the best experience. 10/10 recommend
Audrey Amadeo
Motorbreeze white glove service
Motorbreeze Carthur, provides the white glove service that we all want when making high dollar purchase. Arthur took care of everything from A-to-Z without myself and my family having to go to the dealership. I will never enter a dealership again. Motorbreeze will be part of my family moving forward.
Miguel Amadeo
What an amazing experience
What an amazing experience! Great service, great guidance, and smooth!
Ray
Amazing service
Amazing service. Painless. My worst nightmare is always having to buy a car but thanks to Motorbreeze they have made my experience amazing. Will never buy a car another way. Thank you
Michael Woolf
I'm a very picky guy
I'm a very picky guy. But Motorbreeze exceeded my expecations on pricing, and allowing myself to avoid the hassle , and time waste of the dealership. Thank you so much for making this process as easy as possible!
Steven Menard
Got honest advice while experiencing…
Got honest advice while experiencing the most convenient and easiest car shopping experience ever.
Kevin Canizares
Simply the Best
Simply the Best from the professionalism to the amazing expertise they are the BEST around!!!!!
Lourdes Leyva-Hernandez
Repeat Customer
I’m a repeat customer because of the exceptional service that Motorbreeze provides. They work hard so you don’t have to. No more long hours at the dealership haggling, going back and forth, and hoping you get a good deal. And what’s more, your car gets delivered to you. Best car buying experience, by far! Thank you, Motorbreeze!
Christine Amadeo
I had a great experience using…
I had a great experience using MotorBreeze to lease my car. The process was seamless and my car was delivered to my door step. highly recommend for your car buying needs!!!
Gaby Amadeo
Amazing experience
Amazing experience from start to finish. Took away the headache and hassle of having to spend days visiting dealers and negotiating with salespeople. I look forward to having MotorBreeze handle all my car needs.
Arthur Santos
Highly recommend
Motorbreeze made buying a new car stress free! They were so helpful and kind. It was an awesome experience using motorbreeze and it's the best way to buy a car, especially for people that don't have much free time. Highly recommend this company!
Daryli Vazquez
We’ve used MotorBreeze multiple times…
We’ve used MotorBreeze multiple times now and I don’t know that I’ll ever go another route. They truly are second to none. The process, the service, the reliability is top notch. Thank you Alan and the MotorBreeze staff for the incredible experience.
Cynthia Gonzalez
AMAZING!
Let me just say I was sort of a pain. It took a few months to figure out what I was looking for and I was very particular. MotorBreeze was patient, understanding and assured me he just wanted to find something that was going to make me happy. In the end I was extremely happy once I decided on a vehicle the process was seamless, quick and they delivered the vehicle right to my driveway! I will never step foot in a dealership again! MotorBreeze has a customer for life with me!
Roy Hallak
I had an incredibly smooth experience…
I had an incredibly smooth experience with Motorbreeze. Their process made buying a car effortless—efficient, professional, and user-friendly. They took charge, considering my budget, and delivered a top-notch service, providing details on quality, ratings, and cost. Overall, a seamless and stress-free process. I would definitely buy from them again. 5 stars!
Meylin Hechavarria
Best experience ever
Best experience ever! Alan and his team and professional and efficient. Thank you for making the process a breeze.
Gianny Ramon
Excellent experience
Excellent experience! Highly recommend
Jacqueline Guanche
Alan and his team provide top customer…
Alan and his team provide top customer service! Highly recommend
Jeanelle Ramon
