Bought almost all of their plugins only…
Bought almost all of their plugins only to be told they're being discontinued with no option to download offline installer files. So when I get my new machine, it's tough luck. Will never purchase or subscribe from this scam of a company again, and recommended the same for industry folk. MotionVFX what an absolute disgrace.
Tom
Subscription prioritized over purchases
I have spent over $1000 on effects/plugins from MotionVFX over the past 5 years. Their products typically work well at the start, but then as Final Cut Pro upgrades, the effects are not always updated with it, resulting in errors.They have also been steering more into the subscription only direction, which I am strongly against, limiting some products to subscribers only, turning their back to the costumers who have actually been BUYING their products.NOW we get notices saying some of our products we PURCHASED will be retired?!?!WHAT A SCAM!If a costumer has purchased a product from you, we should be able to continue to have access to it when upgrading our hardware.
Corey Beazer
Excellent prompt and practical service…
Excellent prompt and practical service and advice that I experienced in software usage and appliaction
Derek Saker
Loyal Customer Experiencing Difficulties
Been a loyal customer with extensive purchase history. Fell on hard times financially recently, but still needed certain packs before buying their permanent licenses no longer became an option. Jakub from customer was so kind in helping me just afford the packs I needed. MotionVFX prioritises loyal customers who've spent money and can be understanding and in turn helpful when you struggle to afford software at full price like before! Absolutely kind and considerate when your circumstances change, they are worth sticking with for that alone. Thank you Jakub :)
Harry
MotionVFX delivers excellence
MotionVFX delivers excellence. Their products are well-crafted, intuitive, and designed to enhance any video project. The team is responsive and regularly introduces new creative assets. For pro-level motion graphics, look no further.
Holly Allen
Good morning everyone have a great…
Good morning everyone have a great Friday
Fazlullah Mohammed
Outstanding Customer Service
Jakub has provided such an outstanding customer service! He has made the entire experience smooth, reassuring, and truly top-notch! It’s rare to come across support this attentive and professional.
tlagumen
Best customer service ever!
This was probably the best customer service experience I've ever had. The response was immediate, helpful, and detailed. I've been dealing with different creative tech companies for years (Pro Tools user for decades) and I've never experienced such quality service before. Even if they hadn't solved my problem, I'd say the same. But they DID solve the issue, and an additional issue that I was unaware of. I can't say enough positive things about Zbigniew and the whole team.
dnields
I have been a MotionVFX user for many…
I have been a MotionVFX user for many years and all I can say is that this company is amazing. They have brilliant products and their customer service goes above and beyond to help you resolve any issue. The thing about their products is that they work as advertised and always exceed expectations. Also, now with their Design Studio and Cine Studio, the user experience is mind0blowing as you have access to so many tools for one price. I highly recommend MotionVFX.
Miguel-Angel
MotionVFX Truly Offers the Best Tools…
MotionVFX truly offers the best tools for video editing. I've used them for years(10+) and although many competitors offer plugins and products that are near identical or can do the same thing, MotionVFX has always made it a big deal to emphasize professionalism and quality in their products despite being higher priced. Many people may disagree, but you truly do get what you pay for. This stigma they have been standing by has truly been shown in their work, through their products over the years. If you make a living editing content, either for social media or much bigger projects, MVFX gaps the bridge between beginners and professionals. It offers the phenomenal tools to add to the videos you make. It adds a much more creative touch to the video editor, and even starting out with the DesignStudio Essentials plan, you get so much bang for your buck that you'll quickly realize upgrading to a plan with more features and plugins is a no-brainer. I work on DaVinci Resolve and Final Cut Pro, and honestly, MVFX plugins make a world of difference in every editing session.
Chris
MotionVFX always delivers!
As a DaVinci Resolve editor, I really appreciate their products and support. Their plugins have saved me countless hours of time trying to build my own effects. And, if I ever have a problem with one, which is rare, their team is quick to respond with a solution. Best of all, my clients are impressed with the results. Thank you MotionVFX!
Sam in KC
Jakub was EXTREMLY helpful :)
Jakub was very helpful. He immediately determined that I purchased mMovements twice - don't know how it happened. Gave me credits that I use to purchase mProduct and help me reset my password. 6/5 stars for him.
paolooribiana
This tool makes complex motion graphics…
This tool makes complex motion graphics manageable, and their customer service is reliable and responsive. Thanks!
Ayana Shea
Great plugins
Great plugins, and great people behind it creating and Support; had the finest support from Jakub, relating to a pack I ordered a year ago. They create beautiful things and experiences with 5 star after care. Thank you
Dave Schmidt
Great products and amazing customer support ⭐️⭐️⭐️⭐️⭐️
I’ve been using MotionVFX products for a while now and I’m really happy with them. Everything works well, the UI is great, and the tools make my editing much easier.I've also had the best customer experience with this company. A big thanks to Marcel for the quick and professional help.Great products and amazing customer support. :-) ⭐️⭐️⭐️⭐️⭐️
Fabi Wi
Mbob responsive
Mbob responsive, kind and clear follow guide to solve issue
Arturo
MotionVFX delivers really high quality…
MotionVFX delivers really high quality video editing tools and the plugins make editing so much easier and faster. Their support team is quick and helpful whenever I had a problem, and overall its been a smooth, satisfying experience using their products
Anna Howard
Worth every penny.
I’ve been using MotionVFX for a little while now and it is simply a must. The value in their Design Studio plan is huge. Their customer service is the best part, every time I reached out they replied very quickly and guided me through how to use the wide range of tools included in the membership. Five stars.
Simone Cilea
Great products and fast customer…
Great products and fast customer support.
JH
I have been working with MotionVFX for…
I have been working with MotionVFX for a long time. Now I have opted for CineStudio 2D+3D Ultimate. The support from MotionFVX is really very good. I can highly recommend MotionVFX.
oxmox