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Lighting & Locks

4.650 reviews
Last reviewed: Oct 14, 2022

Do you agree with Lighting & Locks's TrustScore? Voice your opinion today and hear what 517 customers have already said.

www.lightingandlocks.comMember since Mar 2026

Lighting & Locks is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed October 14, 2022.

Customer Reviews

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50 reviews

So pleased with Lighting and Locks!…

Four years ago we purchased all the electrical fixtures for our home remodel from Lighting and Locks in Joplin, MO. The prices were very good and the staff were extremely helpful. When we broke a globe on one of the fixtures, they sent a replacement for free. All the fixtures are good quality and still look wonderful. Yesterday, I went to the store looking for a ceiling fan for my new "she shed" (sewing studio). Shawn was very helpful in helping me to find one, a beautiful brushed stainless with blond blades and a remote to control the fan and dim the light--on sale for 50% off!! On top of that, because I wasn't sure if I needed a longer downrod and I live 50 miles away, he suggested that I could find one at a local home improvement store. I'm very pleased with Locks and Lights! Shawn and Tony are topnotch and I recommend them to my friends. '

Carol L
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My order hasnt shown

My order hasnt shown, and I cant send an email.

Mariann Dyhrberg Christensen
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Fast delivery

Fast delivery! The product that I liked and ordered arrived earlier than expected. In addition, their prices aren't that high as compared to other stores. Thanks!

Elizabeth Smith
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I ordered conveniently

I ordered conveniently, received it timely, and held the package without any damage. All parts are here, including the directions of how to install. Thank you for the fantastic service and product.

Tan Flo
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FALSE ADVERTISER!!!!!!!

Purchased a fan from this seller that was advertised as "used like new". It stopped working within 2 weeks. Now I am out $300 for install, diagnostic, and uninstall of a fan that was falsely advertised as like new. When I called the seller I was told "I'm sorry, I'm not responsible for electrician costs." UMMM how about you are responsible for falsely advertising a product as being in like new condition?????? AVOID THIS SELLER AND THEIR GARBAGE PRODUCTS

Jennifer Leverence
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Architect's Review

Great products and easy to order from their online site..

Architect
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fast delivery

fast delivery, great price, easy transaction, quality product

Mary Young
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Great online experience

From order to arrival everything was easy and smooth. Very good experience overall, wouldn’t hesitate to order again.

Diane Bohlen
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Always had great shopping experiences…

Always had great shopping experiences with Lighting & Locks. They keep you informed and merchandise always arrive on time.

Ruiz Marcio
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Excellent service and products.

Excellent service and products.

Fernando
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Ordered some light kits for my ceiling…

Ordered some light kits for my ceiling fans and I had the products in 2 days. Quick turn around!I would order from here again.

TONYA Terral
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Received my order very promptly and it…

Received my order very promptly and it is exactly what I needed.Price was right, as well.

Donna
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stylish outlets

stylish outlets

mike
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great product and fast service will be…

great product and fast service will be buy again

Larry Cheshire
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I have over 40 Adorne Touch

I have over 40 Adorne Touch, Wave and Touch dimmer switches, along with over 40 Adorne receptacles, being pop out, GFCI and regular style. I will say this with all honesty....Lighting & Locks is the only place I will purchase from for a few reasons. They're customer service is knowledgeable and courteous, the web site will always show how many of the certain product is in stock at the time of order, the prices are very competitive with any other store, and the shipping is very fast directly from a LeGrande authorized warehouse. Even though I spent a lot of money on the switches/receptacles, I never had a doubt that dealing with this company would go anything but smooth and trouble free.

Salvatore
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Beautiful lamps

Beautiful lamps, arrived in great condition, good packaging, they look exactly as on the website

Customer
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Excellent customer service & quality fans packed securely

I received excellent service for 2 outdoor fans that I ordered. Every representative I spoke with regarding making a correction to my order was very polite and helpful. They promptly emailed me prepaid return shipping labels. Within days of receipt of my returns, I received a refund. I was really impressed with the customer service and the quality of fans I received. I would highly recommend this company and will use them again.

A Pennsylvania gardener
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Right product

Right product, right delivery, right price. Lighting performs as desired.

Mark Yogodzinski
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great product and fast shipping!

great product and fast shipping!

Customer Brian B
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Supplied hard to find items

Supplied hard to find items. Quick turn around.

JPE
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Cite this page

According to TrustPlane, Lighting & Locks has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-lightingandlocks-com