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Liberty Mutual

4.760 reviews
www.libertymutual.comMember since Feb 2026

Customer Reviews

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60 reviews

Easy online application and payment

Easy online application and payment. Competitive rates for equal coverage.

Ronald E Cash
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After several issues of creating an…

After several issues of creating an account online for renters insurance I was quoted a yearly price of $60. I made a $5 deposit, next thing I know I receive a billing email for $ 36 due in March. I called and after not getting a reasonable explanation I decided to pay the full year. I was charged $61. Have no idea how they came up with that number. I overpaid by $6. I'm 95 percent sure I will not be renewing in 2/27.

Dori S
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Horrible company who are rip offs

Horrible company who are rip offs, unprofessional, irresponsible, liars, expensive and very disappointing. Never giving them business.

Eric Gonzalez
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Letting me know when auto pay is going…

Letting me know when auto pay is going to be withdrawn.

Mary Ellen Ward (ME)
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I like autopay

I like autopay, and seeing the schedule

Helen Duncan
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It reminds me to prepare for the…

It reminds me to prepare for the automatic withdrawal

custmichael lanzaomer
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It's quick and simple to file a claim

It's quick and simple to file a claim. I already have a claim representative to assist me.

Romelda Howze
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The bundling of auto and home coverage made easy

The bundling of my auto coverage with home coverage. It is great to only deal with one company and save money at the same time. I appreciate the time and effort put into this transformation, I was listened to and shown how to make the best of the situtation.Again, thanks to all involved in this change of coverage and company.

Ralph P.
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web site was easy to navigate

web site was easy to navigate, and phone assistance was available.

Yuriy Rogach
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At first I didn’t think it changed my…

At first I didn’t think it changed my info Than saw on my email it had Thank you

Mary Christon
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Very easy to work with professionals

Very easy to work with professionals . Answered all my questions timely

Vincent A Piccinni
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The online set up was simple

The online set up was simple. When I needed to call, the agent was very kind and extremely helpful.

Danielle Minter
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What good prices for premiums

Answering any questions fully.

Janice RenoDuran
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Liberty Mutual has saved me a lot of…

Liberty Mutual has saved me a lot of money on my renters insurance. There prices are better than any other company. Thank you Vickie Corn.

Vickie Corn
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Affordable

It’s a great company

AH
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Jason had everything explained and made…

Jason had everything explained and made the deal. Easy. I would like hard copy. Thank you so much

Lynda Czellecz
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Rude customer service adjuster

Rude customer service adjuster! Never returned phone calls! Took forever to take responsibility for claim of the person who totaled my car! Would never use this insurance company.

Jason Blake
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My car insurance has doubled in 2…

My car insurance has doubled in 2 years. No tickets or accidents. Every other insurance company beat their price by a third!!

Richard Rivman
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Easy to understand and implement.

Easy to understand and implement.

KENNETH WOODS
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Easy online experience

The ease of use in accomplishing my goal to obtain renters insurance.

JustAnswer Customer Tina
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