Worst customer service
Worst customer service, first they sent me a broken light, then they sent me the wrong one. They don't respond to emails, there is no way to call them I finally had to do a fraud charge back on my cc. Stay away
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lampswell.com is an online company. Based on 7 reviews on TrustPlane, it has an average rating of 3.3 out of 5 stars. Last reviewed July 17, 2024.
Worst customer service, first they sent me a broken light, then they sent me the wrong one. They don't respond to emails, there is no way to call them I finally had to do a fraud charge back on my cc. Stay away
I bought a lamp that looked nothing like the picture and they only want to give me $30 refund because it costs too much to ship from China. I wouldn’t have bought it, and I’m still fighting with them. Don’t buy from them!
The company sent me one piece of an incorrect lighting style when I had ordered two. Even though it was not my fault. I had to return to china at my own cost.The parcel has been refused delivery there side. They have been left redelivery instructions but are refusing to arrange. They refused to refund either item (even the one not sent) until the package is delivered.
Their customer service was very helpful.
I accidentally duplicated my order. Their service team relied my email very quickly and dealt with it. Thank you!
It's as beautiful as it's functional. The service provided was impeccable and I couldn't be happier.
The lamp is good, but I had to tighten a few screws after assembling it. It would be perfect if it came fully assembled.
According to TrustPlane, lampswell.com has a 3.3/5 rating based on 7 verified reviews as of April 2026. Source: trustplane.app/company/www-lampswell-com