Trust PlaneTrustPlane
K

KFC

2.260 reviews
www.kfc.comMember since Feb 2026

Customer Reviews

Write a Review
Filter:
60 reviews

The shrinkflation

I live only 5 minutes away, yet every single time I order, the food arrives lukewarm or mostly cold. Today was the final straw. I tried the "new" snack boxes, and the value is nonexistent.At £4.99, the boneless snack box is nearly double the pre-COVID price of £2.99, but you now get half the food. It was just one single strip and some cold chips in a tiny box. The popcorn chicken box was just as bad—maybe 6 pieces of chicken and cold fries. To top it off, I used a reward for a free chicken strip, and it was soggy and freezing cold. The shrinkflation combined with poor quality means I won't be back. I'll be taking my business elsewhere from now on.Leeds Meanwood

Emily King
Was this helpful?

It tasted terrible

It tasted terrible; the chicken was burnt.

James Harry
Was this helpful?

So they played in my face

So they played in my face , instead of telling me they were out of the chicken for the chicken sandwiches they gave me 2 sandwiches with chicken tenders on it Then I order a original chicken wrap , it was basically all wrap , I had to rip half of my wrap off because it was nothing in it and it was poorly wrapped this is the one on RT 38 cherry hill nj

Lala
Was this helpful?

Horrible

Horrible. I feel robbed of my money. I ordered a 12 piece meal and they only gave me 1 breast and 1 wing. What the f. It should be 3 of each I looked it up. You guys are a bunch of crooks.

Ricardo Ahumada
Was this helpful?

Waited for 30 minutes

I ordered ahead of time, so it would be a quick pick up. I went through the drive through to pick up as I had two toddlers sleeping in the car. I sat in the drive thru line for almost 30 minutes. This is super long at a small town KFC. There was only two cars ahead of me. And by the looks, they only had one small bag each. This is just ridiculous. This isn't the first time. It has happened before- guess that was the last straw. Won't be going back.

J Parks
Was this helpful?

Disapointed that our order took 30…

Disapointed that our order took 30 minutes to arrive. I thought this is a fastfood chain? Not to mention that the place is not well maintained.

Czarina Parilla
Was this helpful?

Not so good experience we had with…

Not so good experience we had with them, our food was cold before it got to us. You need to do better next time.

Jacob Moreland
Was this helpful?

I must say the manager Angie J at…

I must say the manager Angie J at W750260 location was very helpful and polite and very professional. She put a smile on my face! This is how the Colonel would like for ALL the of the team to be!

Darlene H.
Was this helpful?

Very bad food quality

Very bad food quality, very dry

Arya Aashiq
Was this helpful?

Poor service and lack of variety

The order, originally, lacked the side of corn on the cob - it was apparent that the two people packing orders were conducting a conversation rather than paying full attention to their work. I checked the order before leaving and the error was only then corrected.On unpacking the order at home we found that the "Family Feast" contained no less than 7 drumsticks out of the 10 pieces within thus impossible for everyone to have any variation and a very high proportion of bone waste.

Del
Was this helpful?

Abismal service

Ordered our food on just eat from KFC Amersham. Was told 30 mins for delivery. We received our order 90 mins later. There are no phone numbers to call and enquire you just have to wait. I will never use KFC amersham again. We had hungry grandchildren wanting to eat.

Mr Ken Lodge
Was this helpful?

not Kentucky fried chicken! Kubal fried chicken

Extremely happy that Mary Brown's has come back because now I never have to go to KFC again. It's like they buy baby chickens and now Hala and NO BACON that would be like saying you're getting rid of hockey . We eat bacon in Canada. We don't eat challah meat. We are not Muslims the majority of us so enjoy going bankrupt

Dennis Roper
Was this helpful?

I ordered a meal though uber and it…

I ordered a meal though uber and it came with no drink

Natasha
Was this helpful?

Mate you’d think they was racing a…

Mate you’d think they was racing a snail by how slow they work, never had a nice bit of food apart from one worker who freshly cooked chips, plenty of seasoning, and got chicken. Such a shame

Luke Kane
Was this helpful?

they do best dishes,standard prices

they do best dishes,standard prices

Belta Mbithe
Was this helpful?

poor time management

kindly try to do online services more faster sometimes you make people not have lunch due to lateness

Munene Hansen
Was this helpful?

It was horrible

It was horrible. I could have made chicken better than that the chicken did not have that much meat on it. The biscuit was hard and dry, and the chicken looks old not like it used to be never never again. what I waste of money.

customer MIKE
Was this helpful?

Needs to be zero stars i…

Needs to be zero stars i went last night ordered at 645 didn't get my food until 748 I was told to park out front they forgot about me so I walk in and they really had never going again oh and that bathroom is so dirty and smells terrible I threw my shoes away

William Martin
Was this helpful?

Old lettuce Spent £48 on food in KFC on Monday

Spent £48 on food in KFC on Monday, the food was atrocious, the lettuce in the chicken burger was brown and old. The bun in the chicken burger was rockhard to the point where if it was thrown at somebody would’ve split their head open it as hard as a brick, complain to KFC customer services and they refunded me £7.06 99 for the burger and one piece for compensation

Yellow Taxiservice
Was this helpful?

KFC gave me food poisoning

KFC gave me food poisoningSo I bought a KFC on 16/02/26. With in 2 hours I was on the toilet constantly all the way through the next day. I felt like being sick everywhere.I think I'm done with KFC from now on. Spent £40 just to get ill. No thanks. You will lose my business now. I'll just cook food after work instead.I had to be absent from work for 2 days and lose like £200 because of this.

Anonymous
Was this helpful?