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The Hershey Company

1.619 reviews
hersheys.comMember since Feb 2026

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If I could give 0 stars i would

If I could give 0 stars i would. bought a few bags of heresy's kisses and they are all white in color. they didn't even taste good, spit them out. waxing, sugar chunks not dissolved. whatever they are doing to the chocolate is not working and they should go back to the way it ways. very disappointing as I will NEVER buy their products again.

Vicki Finlay
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Can't taste the caramel…

Why can't I actually taste or see the caramel in the snack size Reese's caramel cup?

Joe
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hershey's chocolates and syrups are one of the best products in the chocolate industry

the chocolates feel natural,tasty and healthy to eat,the syrups add life to your drinks and food and every other product is a marvel in the industry.

Akarsh Gupta
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I was a devoted Hershey's buyer but…

I was a devoted Hershey's buyer but when I noticed bioengineering going on the products it's bye bye for me no more Hershey's for me and I spread it to my family, I just bought m&ms in one of those candy cane at walmart and no sooner than I placed some in my mouth it had a gassy taste to them and the chocolate had a weird taste to them I threw them right out of my car window, no more products of Hershey for me!

E San
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I have been a loyal customer of Hershey…

I have been a loyal customer of Hershey products for years. But as of late the Hershey syrups have been watered down so much it just sinks to the bottom of the icecream. Disgruntled Customer

Clarence Clink
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No wonder Americans are obese

No wonder Americans are obese. This is beyond any level I have ever seen. Just the ingredients in itself is disgusting. As an Australian, with an American mum, I am so angry that this company gets away with this crap. Well, it is America. I tried my first hersheys cookies and cream today. I have never experienced anything like it. Just pure sugar overload with lots of bad chemicals. Do better America and keep your shitty confectionery out of our Country. Blah 😑

Dani Grey
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This company should NOT be allowed to…

This company should NOT be allowed to make Cadbury products because they don’t follow the same process and ingredients are different. The chocolate is unpleasant and too sugary vs having the taste of cocoa and milk, like the UK. Please request management goes to the UK to actually learn how to make a proper chocolate. I’m shocked that the UK Cadbury allowed Hershey to tarnish its brand

Val
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Rip Off

Ordered over $250 of products from the online store. Couple days later received a 30% off discount code via email but Hershey would NOT honor it on the order I placed. Really poor customer service!!!

Kevin Foley
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Spent $16 on a large bag of acai…

Spent $16 on a large bag of acai chocolate they were melted crushed and deteriorated when I opened the bag I received for $4 coupons that were expired from Hershey Company made six calls six different times to get new coupons never received a thing and was always told it's in review it's been over a year

Donald Courier
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Let it be known Hershey company loves…

Let it be known Hershey company loves taking down single mothers who are only trying to survive. I am not a mega shark tycoon, I apologize for selling your products without LOA but now thanks to your complaints I am unemployed and I fear for my child and how to care for him. Their agents are mean selfish people that ignore pleas and requests. They are a heartless company. Besides their vile and awful products the people whom work there seem to be just as vile and heartless. I will find every place of forum to share my experience with this awful company that is hypercritical they love to have fundraisers, and charities that support women shelters, yet look at how they really care for a single mother.

Unemployed mother
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Just bought a bar of Hersey chocolate…

Just bought a bar of Hersey chocolate hazelnut flavor here in Thailand 7/11...Could not finish it, i even re-read the packet to be sure of what i bought, cause it felt a mix between chocolate and chewing gum... very bad, i just through it.

jean
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Not chocolate?

It’s actually sold as milk chocolate flavour in U.K not chocolate. You can buy better products for a similar price.

Ingrid Bruges
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Really Hershey's?

Really Hershey's?? You sell the public a product that is toxic?? High percentage of metals is what I'm reading, and now there's a lawsuit against your company because of your utter disdain for your consumers. Shame on me for trusting you to sell quality ingredients. I used to add your 100% "special" dark chocolate to my matcha thinking I was doing something healthy. No more. SHAME ON YOU!! I hope your reputation goes down in flames. I'll be searching for a safe product to use.

Winston Ty
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Spent almost $60 on what was supposed…

Spent almost $60 on what was supposed to be party favors. I ordered them on 10/11/22. They first said there was a delay and they wouldn't be shipped until 11/1. On that day, they changed it to 11/6. I asked for the order to be canceled and for a refund, which they surprisingly accepted very quickly. Seems like they were never going to make the order at all and just keep pushing back the delivery date.

toffee
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It tastes like fart

It tastes like fart. No kidding, it tastes like they infused the chocolate with farts. Don’t buy it. For your own sake.

Svea Askgaard
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Meh chocolate

Meh chocolate, terrible un American company.

The Infidel
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Missing chocolate on advent calendar

Sorry it on me of those reviews that if I could give Zero stars I would. I recently brought an advent calendar for my daughter and on some on the days the chocolates had been missing, so I got so annoyed after another day of not getting any chocolate (for a 4 year old that’s very disappointing) I opened the box to find their where more missing, I’m glad I check as it’s her birthday during advent calendar time and that day was missing too, so that would have been a great start to her day. Anyway I have tried to call and it’s impossible to get through, i then wrote a complaint email and have heard nothing back at all. Also I went to the shop I brought it from Aldi, who advised me to contact Hersheys, so they were as useful as a chocolate tea pot. I am a very unhappy customer, especially paying the price I paid, there were much cheaper calendars but I THOUGHT Hershey’s were going to be the better brand, oh how disappointed my daughter was/still is, made me so sad seeing her unhappy face when she got no chocolate, she asked me if she was on Santa’s naughty list 😢 and she is such a good girl she did not deserve this disappointment!!

Michelle Wilcox
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Not the best

Not the best, but they aren’t terrible

Lincoln
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People stop eating chocolate today…

People stop eating chocolate today anyway ? I do not think it's a good idea cause it have a lot of very needed things in it and make your health much better if you will eat it not that much anyway for whatever reason out there. I do see that really.

Dianalune
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