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Her Hair Company

4.750 reviews
Last reviewed: Feb 27, 2026

Do you agree with Her Hair Company's TrustScore? Voice your opinion today and hear what 156 customers have already said.

www.herhaircompany.comMember since Mar 2026

Her Hair Company is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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This is the best hair that I’ve had

This is the best hair that I’ve had in such a long time! It never sheds and my styles always come out super shiny, bouncy, and luxurious. I can’t wait to try the 613!

darielle oliver
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From Order to Install (10/10)

Her Hair Company is an excellent company to order! From soft bundles to the gorgeous kinky clip ins that I have my eyes on next, the hair quality did very well with both my quick weave install and also the curly bulk hair for my boho knotless braids. And I have 4c hair by the way :)

Adaora
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Love my hair

Love my hair! I’ve gotten a 20 inch 13x4 frontal and 3 bundles of 20,23,24 . Very full and soft! Definitely recommend

Karima Gordon
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I’m truly disappointed in my hair…

I’m truly disappointed in my hair purchase. This is by far the worst hair purchase I’ve ever had. I typically purchase from Elysian Glam and I LOVE their hair, but I wanted to try a kinky straight texture. Unfortunately, I’m not sure if I got a bad batch or what?! My install looks great, my stylist did her thing! But! No sooner than I left the salon my hair was shedding like crazy. Baby, if I’m kidnapped just follow the trail or hair. I’ve literally been vacuuming my home multiple times a day b/c there’s so much shedding. Even in my car! Then! When I say this hair will NOT hold any kind of curl. Wand curls, flat iron curls, curling iron, perm rods, flexi rods. They all fall in an hour or less. I love the texture and the fullness but I can’t do anything with it. I’ve reached out via the “contact us” feature twice for a resolution and nothing yet. I guess that’s what I get for trying something new 😩***UPDATE IN RESPONSE TO THE BUSINESS REPLY***Thanks for replying! Regarding the email I sent, if I misspoke on the date it was sent #mybad. However, I still don’t see a reply after checking my junk mail.Regarding the shedding, the same stylist that has done my sewins with my Elysian Glam and Curls Queen hair did my sewin with the hair I purchased from you guys, and I had barely any shedding at all with either companies hair. Additionally, she was able to curl the Elysian glam hair, and so was I. I could also use rods on that hair and it doesn’t work with the hair I purchased from you guys.

Christina Thomas
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This is my second time wearing these…

This is my second time wearing these clip ins & I love them! Super easy to work with & blends well with my hair ♥️

Ashanique Salmon
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Absolutely loved the hair

Absolutely loved the hair! I got 3 bundles and did a quick weave and didn’t even use the full 3 bundles. Super soft, little to no shedding, and my fav is that is can HOLD an actual curl all day!

I.M Chrissy
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Thick soft bundles with no shedding at…

Thick soft bundles with no shedding at all! And you can dye the bundles

Dorene Santana
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This is not 100% virgin UNPROCESSED hair

Thank you for your response. I have tested the hair myself. Plastic smell, red orange filler hair all throughout bundle 10,20 pieces per bundle! Ends of hair feel rough, burns like plastic, scrape test revealed dark brown residue means it is chemically processed. True unprocessed hair has white keratin powder when scraped. However, the explanations provided don’t fully align with established industry standards for verifying 100% human hair extensions.• Uneven color/red strands: Subtle natural variation exists in human hair, but prominent or patchy red/orange strands often result from heavy processing (e.g., bleaching/loss of melanin in low-grade or blended hair) rather than definitive proof of purity.• Steam-textured “non-chemical” curls: Steam can create temporary texture without harsh chemicals, and loosening after washing is common. However, premium minimally processed human hair typically reverts more consistently and holds styles longer—rapid loss, combined with poor performance, frequently indicates lower-grade or blended product.• Burn test ash: Reliable sources (e.g., hair extension guides from Eayon Hair, Sego Hair, UniWigs, and others) confirm real human hair burns slowly to soft, powdery ash (crumbly, with a burnt-feather/protein smell), while synthetic melts into hard, sticky beads. The ash test alone isn’t conclusive without checking smell and burn behavior—many vendors cite partial facts to deflect from potential blends.Your guarantees are noted, but they rely on buyer effort (e.g., product destruction for testing), which isn’t practical or transparent.My experience, plus consistent buyer feedback, shows the hair underperforms like true premium human (shedding, texture fade, unnatural aspects). I’ll stand by my review to inform others and suggest independent checks.Saying you can refund 5 times the amount but havent issued a refund for my order is insane! I bought 20”, 22”, and 24” body wave bundles advertised as 100% unprocessed virgin hair: “no processing, no compromise,” “natural state, no chemical changes,” “untreated and authentic.” The hair arrived processed (chemical texture, red strands everywhere, plastic smell/no ash when burnt like true human hair, excess short hair at weft (low quality floor hair), shedding, chemically dyed/processed. uneven color). Emailed company multiple times with photos—no refund or real fix, just “all sales final” policy. This is misleading. Filed complaints with BBB, FTC, etc. Avoid if expecting true virgin hair.They have very bad business on BBB

Mariah
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Quality Bundles Every Time I Order

HerHair Company is unmatched! They always have what I need in stock, my order is shipped quickly and the bundles are full from root to tip. I've ordered both the body wave and burmese curly raw bundles from them and both times the bundles were soft and full! 10/10.

Clarke Jacobs
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From the packaging to the hair itself…

From the packaging to the hair itself is surreal! I got the Brazilian raw unit and it was perfect.It had zero tangles and you can glide your hands through it easily

Ifeoluwa Afolabi
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I really like the kinky curly ClipIns 💕…

I really like the kinky curly ClipIns 💕 they were really soft, had minimal shedding, true to length, beautiful curl pattern and my favorite feature of the, all is the seamless install I was able to achieve due to the way they are designed.

Isheba Gayle
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10/10 😍😍😍

I absolutely love this hair! I ordered 3 bundles in inches 18, 20, and 22, along with a 20-inch closure, and everything exceeded my expectations. The hair is truly 100% human raw hair super soft, full, and thick from root to tip. There was no strong smell, minimal shedding, and the bundles were true to length.The closure blended perfectly and matched the bundles so well. The hair holds curls beautifully, straightens easily, and still feels amazing after washing. I’ve gotten so many compliments, and the quality is definitely worth it. I will 100% be ordering from this company again!

Ja'ell Brown
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SORRY EXCUSE FOR NO COMMUNICATION…

I'VE SENT SEVERAL EMAILS REGARDING AN EXCHANGE & NOW GOING ON WEEK TWO, NOT ONE DAMN RESPONSE!! NOW I WANT A FULL REFUND WHEN PEOPLE SPEND THAT MUCH MONEY WITH A COMPANY AT LEAST YOU CAN DO IS HAVE FREAKING CUSTOMER SRV ETIQUETTE TO HELP YOUR CUSTOMERS!!

Genea
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Their Brazilian clip-ins were great…

Their Brazilian clip-ins were great quality & the customer service agents were very helpful & responsive.

Derrica Brantley
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Brazilian bundles review

The hair came super fast! The quality of the hair is amazing. No weird smell and the bundles are full and thick!

Alaya Wright
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Beautiful, Full, and Soft Hair!

I absolutely love these 3 straight Brazilian bundles in 18, 20, and 22 inches! The hair came soft, silky, and true to length with no strong smell. The bundles are very thick from top to bottom, and even the 22-inch bundle has great density. It takes heat well, holds a sleek press all day, and doesn’t tangle or shed excessively.

Snow
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Quality bundle , highly recommend

I had such a great experience with Her Hair CompanyThe hair is soft, silky, and truly great quality. It blended so naturally and was super easy to install.I’m genuinely impressed and definitely recommend their bundles to anyone looking for real human hair that looks and feels amazing.

Busola Oyefeso
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The best bundle I’ve used

The hair was so good for the boho hairstyle I wanted, I’ve had it on for a while now and it is so easy to maintain, I would definitely recommend.

Mabel Mathias
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Luxury bundles

These soft straight bundles were actually longer than expected, which I loved, and they were so easy to work with. The hair is super smooth, lightweight, and styles effortlessly without tangling. It blends beautifully, holds a sleek look all day, and has that soft, natural shine. Overall, really good quality bundles if you want something simple, pretty, and easy to manage.

Azariah Cameron
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I love my bundles so much

I love my bundles so much! The hair is super silky and full all the way to the ends. Their 3 bundle deal is super convenient especially if you need the hair quickly. I will order again and reuse my hair for so many styles!

Alliah Wallace
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According to TrustPlane, Her Hair Company has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-herhaircompany-com