one item is missing from my order.
one item is missing from my order.
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Healthwarehouse.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed January 30, 2026.
one item is missing from my order.
Knowledgeable customer service rep and fast service from the Pharmacy
I am believing that my experience was not typical and I want to thank the supervisor that I was finally allowed to speak to who stepped in to get the multiple issues resolved. She is the only reason I am giving this experience 4 stars. It's hard to give a specific day as the ordeal lasted a month. Lost package, delayed orders, days without my medication. I do appreciate the items that were shipped over night, but no other compensation was offered for all that happened. I am sure my account will explain more details.
Healthwarehouse makes your online order easy to do. You spend little time getting a customer service agent to complete the order and it ships really fast.
prompt processing and mailing of my prescription
The service is outstanding. You reach a live representative who is knowledgeable and attentive. My rep detailed the exact cost of my medicine and the delivery options. I’ve trusted HealthWarehouse for many years, and they’ve never made a mistake.
I was happy with the ease of ordering, the price and how nicely my package was delivered. Thank you!
My prescription was lost and Healthwarehouse team was quick ti send me a replacement order
I love how speedy your company is. However I wish I would receive an automated text a week prior to let me know I am receiving an order. This way I can make adjustments if I need to.
Great service! Very prompt and meds are priced very reasonably!
My order was incorrect and they promptly refunded the amount.
Just always a great experience quick and fast delivery
Great customer service,awesome prices,fast free delivery
Easy web navigation. Supportive customer service. Work to find a solution rather than recite company policy.
Seamless transaction - employees very helpful in completing the order!
This used to be a great site, but for the last 6 months or so, there is always a problem getting prescriptions refilled, even when there is a valid prescription on file. I am changing to a different pharmacy.
So Far So Goooddd!
I've been using this company since June 2023 and consistently have found their customer service personnel and shipping to be top notch, knowledgeable and helpful. I didn't have to repeat myself over and over there was no lags in call connection no long hold times and best of all they really seem to care for their customer. If only all companies trained their CSR as well, the world would be a better place. Thank you!
Their service has gone completely downhill.Now every 90 days I have to check the website and call them multiple times to try and get my damn refills processed.If my order doesn’t ship tomorrow, I’m cancelling my order and never using them again.
I am writing to report a serious adverse reaction that occurred after using Oratene Oral Gel on my cat.After applying the gel as directed, my cat developed the following symptoms: • Excessive thick saliva and drooling • Brown, sticky oral discharge with a slight odor • Decreased appetite and difficulty swallowing • Gagging or retching sounds after eating • Visible redness and swelling in the mouth and throat areaDespite supportive care and veterinary consultation, her condition worsened over several days. On September 27, 2025, she suddenly experienced respiratory distress and passed away shortly afterward.I am sharing this information so that the possible adverse effects of this product can be further evaluated.
According to TrustPlane, Healthwarehouse.com has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-healthwarehouse-com