Installed two 16gbs non ecc and non uffered the 2666 (which was max for my motherboard)ran memory diagnostic and everything looks fine.Great cards others here who failed leaving bad reviews mostly have prolly less understanding on it.Also dodgy thing to sell as people these days in millions are buying ram to avoid xperts installfee, so youre guranteed bad reviews. but not this oneanyways, ty
RMA was completed relatively fast, but the new ram kit I received was also faulty. Thankfully the RMA team was very nice and they shipped me another one at their cost.
Faulty RAM modules. Customer support completely ignored my RMA request.
Purchased 2x32gb GSkill ddr5 ram and due to a delay on the case arriving, I missed the doa return window. Now I am in an RMA return nightmare, having to pay to ship my product at my expense to Taiwan, for them to inspect, then possibly do something about. Inspection of the faulty module shows circuit board or aluminium heat sink fibres contacting the board through a loupe, with no damage to the pins or board itself.Expecting a fight, given they state the right to charge you for return shipping.Been a very unpleasant experience, with no local agents, being forced to buy a replacement product to use the PC for the interim, whilst they inspect my faulty product for an indiscriminateperiod of time.
I probably had faulty DDR4 RAM from the very beginning, but I didn’t notice the issues at first since they occurred only rarely and my PC usually runs continuously. After 11 months, I finally sent the RAM to G.Skill in the Netherlands. Two weeks later, I received a replacement – brand-new RAM, straight from the factory. Excellent service! I’ll definitely choose G.Skill again for my next setup. Many thanks!
Products are clearly mis-sold.RAM isn’t stable at the advertised speed. And they clearly know this as out the box it’s uses a profile that’s under-clocked by 25%
I usually only buy G.Skill RAM modules since they are reliable and have the best optics for a gaming computer. Unfortunately one of my DDR4 sticks from 2021 had some problems with the clock speed, so I opened an RMA with G.Skill. I just had to sent in the kit and got a new kit delivered 2 weeks later. That is one of the easiest RMAs I ever had and proofes me right that I am going to keep on only buying G.Skill RAM in the future. Thanks a lot.
I purchased 2x16GB RAM kit (F5-7200J3445G16GX2-TZ5RK) in January 2023, through newegg.com. After several months one of the modules failed and caused my PC to crash/not boot. msi ezdebug code 55, memory not detected.I followed the G.Skill RMA process to the letter, which was to post the entire memory kit (not just the faulty stick, they want it all) back to Taiwan from the UK. I tracked the shipment, and followed up with G. Skill by e-mail, who quickly confirmed they had received my RMA, and that the RMA process would take up to 10 business days. On the 10th business day I e-mailed them asking for a progress update. Total silence, not even an acknowledgment. A few days later I followed up with another email, this time copied to G.Skill Europe. Again Silence from both the G. Skill RMA department and G.Skill Europe. So now 14 days into a 10 day process, I am without £300 of memory kit, which is currently in Taiwan, and I seemingly have no prospect of it's return based on the fact that G. Skill are just not responding to any of my requests for a progress update or telling me the outcome of the RMA process.I don't know what can I do about this, newegg.com have been unsympathetic, I've followed the RMA process to the letter and still been unsuccessful.
Warranty replacements are carried out within a reasonable time (2-4 weeks), however, they are only available to end customers.As a reseller you will have to ship RMA to Taiwan and pay shipping and taxes.
I purchased memory kits from G.Skill and they performed within defined specifications. G.Skill's quality control over their memory kits is well and their limited lifetime warranty is reassuring. None of my purchased memory kits have yet to fail so I cannot say for sure how well their customer support is. One of the kits I purchased happened to be Samsung B-die, which was a nice bonus. It handled manual overclocking on Ryzen well. Their power supply units and computer cases are less than ideal, but that is not what they are known for. So far, I am pleased with this company.
A complete garbage of ram modules. got 2 ddr5 kit, both 2 fail in short time. after send 1 module to gskill. they simply dont fix saying was damage by user, a damage that is a joke say that to a customer. and again 2 kit fail already, and gskill beside send me back what ive sent. this is a good company? ofcorse the worst of all! go for corsair or another brand because this is 1st time of my life (iam 40) i use computers since cpu 286 and this is MY 1ST TIME i got fail ram. seriously! 1st kit simple stop working XMP, now 2nd module simple stop work!
