Be aware how you use this service
On December 25th, I used this free service to write a cover letter for a job I had no idea that I was being subscribed to.Only now, in February 2026, I spotted £120 that was taken from my credit card; the transaction was made on the 7th of January 2026 without my knowledge. A reached out to the customer service team, who answered back within minutes, saying that they will cancel the subscription as of the 7th of January 2026, but there will be no refund, and please read the subscription for terms and conditions, which I'm trying to find and understand until now. On an email I explained that I did not authorize the payment and I did not want to subscribe to this service, it was a free service I used on the day and theat i want a refund and escalate this issue but surprisedly they are taking their time to answer this question back. Can anybody advise me on what step to take now? Has anyone taking this issue further and managed to get any results?.I would be very grateful if anyone could advise me on how to recover the money I did not authorise.I'm finding this situation very confusing and frustrating due to a lack of communication, and it's time-consuming having to keep on sending emails back and forth without any result.
andrea
AI is destroying the planet
AI is destroying the planet
Mariana MA
I joined a free 7 day trial today they…
I joined a free 7 day trial today they said I could cancel anytime. I just tried but they want an absurd amount of money to cancel. Nothing was mentioned about a cancellation fee. I am 73 years old and joined on a whim! I simply wish to cancel. HELP PLEASE
CAROLE HEDLEY
SCAAAAMMMMMMMM
HORRIBLE PRODUCT IS ALWAYS SO ANNOYING IAM DISABLING THE SHITTY PRODUCT (GRAMMARLY) AND IT JUST SHOWS UP EVER TIME AND MESSES EVERYTHING UP. UNETHICAL SLOP.
Garavani Unknown
I want to write an honest review of…Grammarly
I want to write an honest review of Grammarly. It is a fantastic product. I initially had no intention of ever paying for it, let alone using it. My son asked if we could get it, so I originally got it for him. However, I can confidently say that I will be a long-time user.What I particularly appreciate about Grammarly, compared to AI tools, is its ability to enhance my writing while preserving my original ideas. I enjoy writing stories and sharing my experiences, but when I use AI to improve my writing, it often rephrases my stories in a way that doesn’t capture my intended meaning. In contrast, Grammarly takes what I have written and improves it without changing the context.If you have ever been on the fence about trying Grammarly, I would highly recommend it!
Erica Carpenter
Dreadful experience
Dreadful experience, avoid at all costs
Daniel
Always the Writing Buddy that catches everything.
Using Grammarly has genuinely changed the way I write. I love how it catches tiny typos I’d normally miss and offers smarter ways to phrase sentences so they actually make sense. The suggestions for tone and clarity are super useful, especially when I’m writing emails, reports or even casual posts.The one thing I wish is different is that some really helpful features are locked behind the paid plan like advanced vocabulary suggestions and tone detection. It would be amazing if more of these were free because the basic version is already great. Even so, I find myself using Grammarly almost every day it’s like having a little editor in your pocket, always ready to make your writing smoother and more professional.
Brian Ngari
there is a huge ongoing bug on…
there is a huge ongoing bug on grammarly where humanizer literally skips the whole paragraphs and move onto another one, without making any changes to it, I'm going to explode soon, and if they don't fix it, also unsubscribe.
Viliam
Stop using or paying for anything from…
Stop using or paying for anything from this motherboard company. Just a money eater
M J Hossain
The tone detector helps me sound…
The tone detector helps me sound professional when emailing professors.
Sloane Marshall
Spell check use WTd to be FREE !!
Spell check use to be FREE !!! WTF !!!
Satnam Shergill
Don't fall into the free trial trap
Grammarly is good only for checking your spelling and grammar. If you are trying to use it for any of the other AI features, you will be disappointed. It suggested changes due to "AI detection" and then after making those changes, it suggested I use the original wording. They also bank on you not recognizing subscription reminder emails and do not offer any refund for any reason unless you find a legal one. They are just trying to trick people into paying money.
Ann Gr
Be warned.....
I wish I had viewed the TP reviews on this company before I tried their trial offer. Like other purchasers, I was advised I would be sent a warning that the trial was about to expire. This did not happen. Instead, I just had £120 deducted from my credit card account. Be warned. I only used their app.once.
JFM
Whole concept is nothing but an illegal…
Whole concept is nothing but an illegal scam to get money. Trial stated that would be notified prior to getting charged. No notification sent. So, I was charged for a year. If they need money so badly, rob a bank!
Doug Marshall
Are they taking advantage of school kids to make a profit?
I have a $65 charge on my credit card for Grammarly. My daughter apparently uses it. She is a minor so cannot provide me with any answers on the amount, the subscription, the commitment period etc. I can find nothing on their website. I cannot speak to anyone which may clear this up in the meantime. So I write a long explanation and have not yet heard back. I certainly did not authorize this. Does this company dupe minors into paying for things that they may not need and certainly do not understand the financial commitment for? I await a response from their customer service.
George Grant
Constructive Feedback for Grammarly
Constructive Feedback for GrammarlyI believe that Grammarly remains one of the most technically competent writing assistants available and has come a long way since it's launch years ago. Its core functionality is solid, and its accuracy continues to be somewhat reliable.However, I have noticed that the user experience has shifted.Frequent interruptions tied to credit limits and rewrite quotas disrupt writing momentum. For a tool designed to support cognitive flow, these mid-sentence prompts feel counterproductive.Monetisation is understandable. Disrupting continuity is not and it increasingly feels like the product is shifting towards the enterprise user and not individual subscribers. Writers value immersion. When that immersion is repeatedly interrupted by upgrade prompts, the overall experience begins to feel transactional rather than supportive.The platform’s long-term strength IMO, lies in trust and seamless assistance. Preserving flow should be prioritized over aggressive conversion tactics.Grammarly won't remain a strong product or be every consumers keyboard of choice of they continue to hold you to ransom mid sentence formation, But restraint in its monetisation approach would significantly improve the user experience as it should be th case.
Mr. Kokalera
Consistent incorrect suggestions / AI suggestions
Grammarly usually works fine, but the AI suggestions are awful and get in the way. Lately, the correction feature has also been awful. When Grammarly suggests I add punctuation to a sentence and I agree/click "accept", it almost always puts the punctuation in the incorrect spot, which triggers Grammarly again. It is super annoying, and I save more time without it to be honest.
Eloise Odorisio
Awful so far - Keeps losing work!!!
Honestly, I'm so frustrated! I've used Grammarly for a few months now and every four weeks or so it just loses my work! There's been a new layout set up so it's simply lost work I've been working on for three days now! Fuming! And now it's decided to go onto any document I'm typing and put in suggestive corrections when I haven't asked it to which is really distracting when I'm trying to write something like this. Hate it so far, glad I haven't paid for the full one.
Kate
Notice of end of Free Trial does not happen.
I have been a free access Grammer user for over 6 years. This week I thought I would try their full service, including AI. As I signed up for the free trial I was told by their AI system I would receive 2 days notice before the trial would end. How about no notice because that's what I got before Grammerly attempted to take £52 from my bank account. Here's the trick. I used one of my bank account that never has money it. I only transfer cash in when I know a debit card payment is due. Grammerly never gave me the two days notice for either cancelling or continue after the free trial, as promised, so they are in breach of a legal agreement. Not that would bother them. They are a typical big American company. They've adopted the Trump principles. We can do whatever we like. Colin Adlington De''Ath.
Stuart Gerrard
I'm really thankful for Grammarly
I'm really thankful for Grammarly. It helped me turn my resume into a PDF and made the whole process simple and accessible. Since i don't have Microsoft Word, being able to create and export my resume online was incredibly helpful
Mikus Reinis
