Good
Good service
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Eyeglassdirect is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 28, 2026.
Good service
I am a long time customer. I have always had great results with quality of rimless glasses I order. Customer service was very accommodating when I had last minute changes.
I've dealt with eyeglass direct before,I was very satisfied with their customer service.They actually answer the telephone,and do good work,I Would recommend them to anyone...
According to my records I have been ordering glasses from Eyeglass Direct since 2009! In those years my prescription has changed and become more complex. And in that time they have never disappointed me. How could they be doing a better job? I don't know...how do you improve on perfection?
Great service at a great price. Thanks
Great customer service with the capability of taking any pair of glasses and placing well crafted lenses .
Great price and great customer service Have ordered from company for many years and will order again.
Prescription lenses are perfect and the frame is quite comfortable.
I’ve ordered eyeglasses from these folks for years. The responsiveness and quality is terrific.
I had a great experience with Eyeglassdirect, from uploading the details on your website to receiving my package(s) on time. Will definitely use again and I will recommend to my friends.In today's world, it is really hard to rely on companies, especially when you do it over the internet.I got exactly what I requested, no hidden fees or charges.Keep doing what you are doing, it works!
Fabulous service, great prices. What's not to like?
I have been buying glasses for years from them. The customer service is great and over the more than 15 years that I’ve been purchasing from them. I’ve only had one mistake, which was rapidly corrected.
Very helpful staff with eyeglasses as great price. They also were willing to read my broken glass frame lenses so I didn't have to go to an optometrist to get new lenses.
Great Service.
Great prices .. great product !
This company has always provided a quality product at a good price and followed up with prompt customer service when requested. I am happy to continue to use them for replacement lenses.
This company is so easy to work with. I recevied very friendly and fast customer service. It was very obvious that meeting my needs was their top priority. I appreciate the variety of fashionable glass but affordable prices. We will be back!
I got my glasses today and they are perfect. I can see out of them very well.
Always good
I use Eyeglassdirect on a regular basis. They fill your rx with the upmost percission. They are a quality lab.
According to TrustPlane, Eyeglassdirect has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/www-eyeglassdirect-com