Super scammy
I purchased some dishes from this website and they ended up not being the right size. There was no problem initiating a return and getting it approved. However, this wa as over a month ago. The website told me to allow up to 3 weeks to receive my refund. It has been 4 weeks since they received the product back according to my tracking number and I still haven't gotten any refund or correspondence in regards to a refund value...nothing. I have reached out via email twice now and haven't gotten any reply from their "customer heroes" department. What a joke. They have no problem emailing me offers literally every day, but when it comes to communication about giving me my money back and telling me how much I should be expecting, they completely drop the ball. They tell you that you owe shipping as well, but never say how much that costs. So you're just left wondering about that fee as well. I will never buy from this site again. This is exactly why I always wait to write reviews. The transaction isn't over until we're square and these people just keep emailing me asking about how my experience was. If they'd finish doing their job, I could actually assess their work.
Katie Etlick
Great selection and prices
Great selection and prices. Ordering was easy and delivery was quick! I am a repeat customer
RKA
You guys offer great stuff
You guys offer great stuff, you really are EVERYTHING KITCHEN! My order arrived very quickly, everything was perfect out of the box. I was able to buy everything needed to make my own butter and I learned about water crocks. Which will be next to purchase.
D Fenwall
Terrible experience, unacceptable customer service.
I ordered a Moccamaster coffee machine during Black Friday from Everything Kitchens LLC for a total of $272.57. I never received my order.Customer service claimed the package had been delivered, even though I was at home all week during the alleged delivery window. As their only “proof,” they sent me a photo of a cardboard box sitting in an apartment building lobby that is absolutely not mine.My contact at Everything Kitchens LLC (whom I will not name, but who ironically uses the title Customer Hero in their email signature) initially replied to my emails, then suddenly stopped responding altogether, without any explanation or proposed solution.No proper follow-up, no accountability, no real support.This level of customer service is completely unacceptable for an e-commerce company.I do not recommend this website at all and will never order from them again.
Baptiste Mirat
Great Cutomer Service!
I noticed a chip in the interior of the recently purchased tea pot for my daughter's birthday, tho' it was packed exceptionally well. At 81, I could only envision a huge hassle. I called & was asked to provide photos, order #, refund or replacement, etc. I asked that IF the product were going to be replaced, could it possibly be sent to the recipient and not me. In less than 24 hours I heard from Tatum T. advising me that a new order had been placed & was being shipped to my daughter! Kudos to Customer Service, Tatum T. & Everything Kitchens! I will definitely be a return shopper!
Susan
Quick shipping
Quick shipping. Well packaged. Beautiful item. Thank you!
Alison Chertock
I receveid a broken item
I receveid a broken item, I started a return process but until now I did not receive any kind of answer about that!
André Biscaro
Great selection and quick delivery…
Great selection and quick delivery during busy holiday season.
Bill
Jars
Received one broken jar in the package.
Customer
Good Service
The items were packed well & arrived in a timely manner. I would have appreciated more information about tracking my order.
Joy
Excellent
The packing and shipping process was so smooth and impeccable. My order arrived perfectly and the items look amazing! I will be shopping more from Everything Kitchens!
Arun Prakash
Just the size I needed afterbroke my other one when it dropped on a tile floorr.Ease of ordering
Ease of ordering. Delivery faster than I would have guessed. Just what I needed, except not able to get it is dark green anymore. My husband said to go ahead and get the Nordic Green. Always needing a small bowl like that for salads for two. Appreciated the fast answer to my question as to whether the smaller size would still nest inside my next step up size.
June P. Rayfield
Excellent price!
Excellent price, fast shipping!!
Victoria Stuber
Very satisfied with experience
Product availability, good price, packaged well, and delivered all three together in one shipment!
Barb
We broke my daughter’s favorite mug and…
We broke my daughter’s favorite mug and I was able to find it here, along with some other things. Great selection, fast service. Everything came well packed. Definitely will return
Karina Manasi
Quick delivery and just as advertised!
Quick delivery and just as advertised!
Terry Kirts
It was easy to order and my pan was…
It was easy to order and my pan was delivered on time.
Pam Perkins
Top quality Fiestaware
Always top quality Fiestaware and the one time something arrived broken, they replaced it immediately.
AromaRN
Everything was as I expected the price…
Everything was as I expected the price was reasonable will be ordering from you again
Patricia Gribbins
Great Service
Excellent packaging and always received in a timely matter.
Cassandra
