Great looking wheels at a good price.
Great looking wheels at a good price.
Steve W
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BB Wheels
4.150 reviews
Last reviewed: Mar 8, 2026Do you agree with BB Wheels's TrustScore? Voice your opinion today and hear what 676 customers have already said.
www.bbwheelsonline.comMember since Mar 2026
BB Wheels is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed March 8, 2026.
Customer Reviews
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50 reviews
TERRIBLE
TERRIBLE! AWFUL CUSTOMER SERVICE! TAKE YOUR BUISNESS ELSEWHERE WHERE THEY APPRECIATE YOUR BUISNESS.
Angie Picillo
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I found the website really easy to…search
I found the website really easy to navigate. Finding the size tire I wanted was quick with great options and prices without scrolling for hours.
Frank Drake
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Excellent experience every time!
This is the 3rd time I went to BBWheels for wheel and tire upgrades for my vehicles. They are always friendly and helpful which is why when I decide to change my wheels again in a few years, I will definitely be going back with BBWheels again.
ryan habrial
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Never again will i order through this…
Never again will i order through this drop shipping company. After 16 hours of having the tires mounted and balanced (1.5 hours of actual drive time) through a highly reputable tire shop (not a chain) the side wall of the right rear had let go, stranding me @ 5:30am. I had immediately sent an email with a photo to BBWheels customer service and heard back at 9:48am. After sending proof of mount and balance the next day i was told they will send the information to the manufacturer. After emailing 2 of the customer service reps for almost 2 WEEKS i was finally sent a return slip from the manufacturer. In the email i was told and I quote "Please note, the determination of a warranty claim is at the sole discretion of the manufacturer based upon their policies. Once the product is received at the manufacturer’s warehouse it can take 10-15 business days to inspect and determine if the item is warrantable. BB Wheels does not assume any responsibility related to the warranty claims process. BB Wheels does not cover shipping fees or expenses related to installation, mounting, balancing, and labor incurred by your selected auto shop. You are responsible for the shipping costs to the warehouse, as well as the shipping costs on the replacement product if the warranty claim is approved." So expecting me to wait almost 4 weeks for a tire. I ended up ordering a new tire from a different source and the tire arrived after 2 days. All i needed was a tire, I was not concerned about the cost of the tow, the shipping of the new tire as well as the old tire based off of their email or the dismount and remount of the old/new tire. Super disappointed in the whole process and will never buy from them again.
Bryan Lodge
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First off my experience was great!
First off my experience was great!! My order was delivered right on time !! Easy check out easy look up of info, secondly, I made the mistake of ordering the wrong size, the customer service was easy to get a hold of an actual representative! She walked me through the process of getting my product shipped back to them and refunded. I highly recommend BB Wheels!!
Uriel Barrientos
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Price and Shipping top notch
Super quick shipping, tires are what’s advertised. Great prices, will definitely shop here again
Vince Afner
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Took a lot of money from my purchase…
Took a lot of money from my purchase after requesting return. They make you pay to return item as well.
Utee Etim
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Very helpful when calling and asking…
Very helpful when calling and asking questions!
Athony H
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Easy payment and pay overtime
Easy payment and pay overtime. Sharp high quality wheels
Stanley
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When I mismatched wheels and tires on…
When I mismatched wheels and tires on my order; y’all reached out proactively and helped me fix it so I didn’t get mismatched wheels and tires! Plus, that stuff is shipping quickly for free!Awesome Minnesota business!
Rick Westby
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Do not buy from them
Do not buy from them. Any issues you will be denied a remedy if there is anyway they can possibly find one. You are expected to mount the wheel without the tire onto your vehicle, then if no issues, remove it and mount the tire to the wheel, then the vehicle. If you mount the tire and there is an issue, no remedy…it was your fault. Even if you mount the wheel first w/o the tire, then the item was damaged by you mounting the wheel. There is no way to get relief for a damaged item as they honor nothing. They are rip off artists. The wheel I received was damaged and had paint build up on the inner core. I had a tire shop mount the tire and put it on due to the situation as I needed to use my vehicle. They blamed it on the tire shop even tho the manager would verify the status of the wheel prior to mounting. BEWARE AND STAY AWAY-TAKE YIUR MONEY TO A COMPANY WHO WONT SCREE YOU OVER IF THEY SEND YOU DAMAGED ITEMS!!!
Steve
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Awesome company.
Awesome company.. got rims from here and they look amazing and i forgot a part they help get me that part fast...
Ashley Coulter
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Service was horrible
Service was horrible. Reached a service representative name Jena and she was extremely rude and none helpful. I wouldn't recommend this company at all. Used them in previous years and didn't have a problem but today was horrible.
Laqudia Evans
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Ordered a wheel online
Ordered a wheel online, received the wrong wheel from what was ordered. The wheel I want is now no longer available through BB wheels, and they want 20% restocking fee plus I pay shipping on the incorrect rim I received...
ROCHESTER TOYOTA
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Sent me a decade old tire
I ordered an open box tire from BB Wheels and ended up receiving a rock hard tire nearly a decade old, with a DOT date from 2016. Nowhere on their site do they warn that “open box” might mean sending extremely over aged stock that can’t be safely used.When I reached out, they claimed tires don’t have an expiration date and offered only a $20 refund, even though every major tire manufacturer including Kenda recommends replacing tires after about 6 years due to material degradation.Open box should mean cosmetic flaws or packaging issues, not an unsafe, nearly 10 year old tire. Very disappointed in the misleading practices and lack of reasonable customer support. I would not buy open box tires from them again.
Noah McGowan
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Great customer service thanks Troy for…
Great customer service thanks Troy for your help,fast and easy shipping👍🏽
Thomas Cruz
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Everything was just great...
Everything was just great...
DeMarcus Thomas
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This Company Is Awesome!
Ordered my tire yesterday and received it in less than 24 hours for the second time.
Peggy S
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They show you one picture and send a…
They show you one picture and send a different tire doesn’t match the picture
Mbradi
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Cite this page
According to TrustPlane, BB Wheels has a 4.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-bbwheelsonline-com