I am more than happy with my purchase
I am more than happy with my purchase. I ordered a Therophosa sp, that turned out to be very healthy. That was Dec 9th my day i received it. Today is February 5th and She is very healthy went through a molt, She was larger than expected, . So if there is something that stand out about the experience with Backwater Reptiles is this, I was surprised on the size of my sling for the affordable price they offered. I sincerely am over joyed, and would like to apologize for taking so long to leave a review. And the species it a T.Stirmy.
Northstar Chris
Thumbs up!
bought a tarantula and she was alive and healthy, the shipping was fast, will buy more soon and i recommend these guys
J P
Great to order from
I've puchased from other companies that sell "feeder" lizards and Backwater is the only one that has consistantly shipped quality lizards. The packaging materials were clean and neatly done. They have been very responcive to questions and requests in a very prompt and professional manner which goes a long way with me, so they are my go to for what I need without exception.CP
Chris Pagano
I would recommend these guys they are…
I would recommend these guys they are awesome! My tarantula came when expected and in great health ❤️💕🥰
Katrina T
He came lively and u guys always give…
He came lively and u guys always give healthy Reptiles.
Welcome Mason
Poor communication and service
Poor communication and service
Julie Watson
Best customer service!
First off, the customer service is outstanding! So with that said, we ordered two Sulcata tortoise hatchlings. These healthy babys arrived over night from Florida as reside in Virginia, we didn't think about the cold in December while being shipped, but this company did for us! They went above and beyond for the well being of our tortoises. Wish I could share the smile on my wife's face! Best Christmas EVER! Highly recommend Back Water Reptiles!
Marie Ortman
I had to put one star to be able to…
I had to put one star to be able to write a review. 1st they said they said their fraud protection flagged my account because the billing address was wrong. It didn't stop them from taking the money out if my account. Now, I cant get my money or the tortoise. SCAM!!!
Joy Henderson
We are so happy and excited about our…
We are so happy and excited about our new family members. They arrived on time handled with such care. We got 2 Asian black forest scorpions and 1 emperor scorpion all juveniles as well as a cd hachling Sulcata tortoise. Their so healthy and docile and so beautiful. We absolutely love them. All 3 of my boys are so happy. You guys have made all 3 of my boys Christmas the best they could ever dream of. Thank you so much 💗
Tamara Niswander
I love Backwater Reptiles
I love Backwater Reptiles! I usually order tarantulas who are always quite healthy, including no spots from kicking urticating hairs so I decided to branch out into reptiles. SO happy that I did, I received my bearded dragon in excellent condition and I could not be happier.
Jenn
Backwater Reptiles experience
Although they didn’t have what I originally asked for they told me and gave me options. Then when I picked the price was more then what I originally paid for yet they didn’t add any additional charged. At the end they arrived not even a full 24 hours after I ordered them and most importantly alive and well. Incredibly good customer service with many fast replies and THEY GAVE ME A WHOLE FREE FROG!!!
Bryan Banegas
They were amazing
They were amazing. We had weather go through and they contacted me to make sure holding delivery was ok and they remained in contact throughout everything and even after delivery. They are now saved as my spot for anything to do with our axolotl.
Paul Gagne
We received our 2 axolotls today and…
We received our 2 axolotls today and they are perfect. Blackwater Reptiles were great at getting them out in time. It did take a bit longer for them to arrive because of the snowstorm we had. They are perfect and we will order again
Christine Black
Trust These Guys! They Are Experts!
I ordered and received a Tarantula from them. It came when it was supposed to healthy and good to go! They walked me entirely through the process of what to expect and everything! They even checked up with me about the condition of my new pet! Trust these folks they know what they're doing!
Nathan Stearns
Do not trust this company.They tried…
Do not trust this company.They tried telling me that an animal was illegal in my area.When it isn't and plenty of other places in my area, sell them, then told me to order something different instead of offering me a refund, total scam.Don't order from them
Aaron Huck
Outstanding Experience with Backwater Reptiles
Outstanding Experience with Backwater Reptiles!I couldn’t be happier with my recent order from Backwater Reptiles. They sent us the most delightful and incredibly healthy Desert Hairy Scorpion and Mexican Red Knee tarantula. Both arrived alert, active, and absolutely beautiful.The packaging was perfect—secure, well-insulated, and gently heated with a small air-activated hand warmer that kept everyone comfortable during transit. You can tell they really care about the animals they ship.My seven-year-old and I only keep a small collection, so choosing a trustworthy supplier is a big deal for us. After this experience, if we ever order again, it will definitely be from Backwater Reptiles. Highly recommend!
Joseph Barnhart
I ordered 2 nile monitors about 2 weeks…
I ordered 2 nile monitors about 2 weeks ago and they arrived in awesome condition. They started eating crickets about an hour after putting them in there enclosure. Already starting to calm down when handling. I will definitely buy from backwater again.
Robert Guillow
Great service
Got my pastel ball python from backwater reptiles. I am so happy with my cute little guy. He is healthy and happy. I wanted to estimate his age and reached out for information, and got very sweet and timely responses. I am so attached to this little dude, thanks.
Claire Belin
Our cute little tree frogs arrive…
Our cute little tree frogs arrive safely and healthy! I would recommend ordering from them. Make sure to do your research on any animal you purchase and have everything you need prior to your pets arrival. It’s now September and they are doing so good!
Chelsea Lopez
These guys made sure i had the proper…
These guys made sure i had the proper Snake i was looking for. No issues with shipping and excellent customer service communications. Will definitely order from them again!
Pedro Lucio
