competent and efficient
competent and efficient. listened to my concerns
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Atlantech Online, Inc. is an online company. Based on 35 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 19, 2026.
competent and efficient. listened to my concerns
We've been customers of Atlantech Online for 17 years and counting. Our company was able to grow and scale over the years because of their high quality data center hosting services and their top notch technical support team. We have never faced a challenge with our hosting needs that the Atlantech team hasn't been able to handle.
Atlantech support is attentive, friendly, and quick to support us.
Atlantech was amazing! Robert and his team made the process extremely easy to switch from nextiva to MS Teams calling and they save us over $2,000 a year! It was seamless, the entire process took less a month, with zero down time. Thanks again Atlantech!
We have used Atlantech for a very long time, and their customer service is very thorough and helpful. They are able to assist with any questions/issues I may have as soon as possible. They ask questions and sometimes even follow up on tickets that may seem a bit more complicated. The technical services they provide are also consistent, where we don't run into issues around connectivity unless we are having an internet issue.
The techs were quick to respond and able to help troubleshoot via email/phone calls. The emails with photos on how to reboot the system were helpful. Tech was able to come out first thing the next morning to restore our service.
Kevin and Jess were very prompt in assisting me with my question. Kevin provided simple and exact steps for what I needed to do and Jess was able to finish our phone set up online. I have worked with both of them in the past and always know I am in good hands with them!
Atlantech has always been swift to assist us with any needs or concerns that arise. Their support staff are knowledgeable and helpful. I would recommend their services to anyone in the area.
Attentive service.
Great Job! They kept at it until the issue was resolved.
Jack was Awesome! He resolved my issues and made a phone call back to make certain all was good!
When I needed necessary phone lines to monitor our fire alarm system, Atlantech Online stepped in and started the process of replacing the lines on day one. I really appreciate the effort they put into fixing my problem.
After receiving distressing information with a competitor LEC with a late circuit delivery, I contacted Morgan Henry noting I needed a circuit delivered to our building with a short 3-week turnaround timeline for new office build out in Washington DC. Morgan called me back within 5 minutes and already had blocked out time for a site survey under the next day, delivering the circuit under 9 days. Grateful to have Morgan Henry, Tom Collins, and Ed Fineran as partners with all things Tech. They are leaders in this industry and are always willing to help their customers going the extra mile.
Always a pleasure dealing with support when needed. Very reasonable costs for services provided and convenient location!
We recently ported to Atlantech within the last few months. The WSSC team has found Atlantech to be very responsive and helpful whenever we have questions or want to discuss any concerns that we have.
Robert is always amazing to work with, I appreciate his help and knowledge!
Generally responsive and reliable staff and services.
The knowledge, professionalism and friendliness of the technician was above and beyond what I expected. He solved my problem and offered additional information to help in other areas of concern to me.
The tech that worked with me went above and beyond his duties. Not only did he help me resolve the issue, but he also stayed on the phone while I tested out the fix, and even used his own personal phone to do a test call with me.
Fast resolution of the problem. As always, customer service is top notch !
According to TrustPlane, Atlantech Online, Inc. has a 4.9/5 rating based on 35 verified reviews as of April 2026. Source: trustplane.app/company/www-atlantech-net