Had to make a return and I received super support
Had to make a return and I received excellent communication and service from Abba and wouldn’t hesitate to use them again
Edwin Jagow
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Abba Patio
4.650 reviews
Last reviewed: Feb 25, 2026Do you agree with Abba Patio's TrustScore? Voice your opinion today and hear what 348 customers have already said.
www.abbapatio.comMember since Mar 2026
Abba Patio is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
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We first purchased Abba Patio's 10'x20' car canopy on May 22, 2019 to cover a car on a property we were remodeling to eventually live in. The canopy was easy to set up. We lived out of state at the time. When we arrived back at the house 6 months later, the entire canopy was taken by the wind and scattered down the hill. We had placed the canopy in a location that we "thought" was safe from wind, yet WE were in error. We collected the bent frame and canopy (which was intact). I contacted Abba Patio and they replaced the 17 bent frame pieces. We set up the canopy in a better location and it has served us with No Issues for 7 years! This winter we got heavy, wet snow. It collected on the canopy and shredded it. We were not home at the time and could not monitor the snow collection, so again the error lies with us. I checked Abba Patio's website where it showed our particular model canopy replacement was out of stock. I spent a bit of time on Amazon looking for replacements. It was hairy - I was not confident that any of the options would fit or be of the same quality. I emailed Abba Patio and I received a response the next day. They had a replacement canopy and shipped it after they verified my purchase. I was shocked and so pleased with the experience. It is truly rare to receive kind, concise and prompt customer service such as I received from Abba Patio. They are a stellar company in many ways. I recommend checking them out BEFORE purchasing anything on Amazon. Thank you Jay, for your assistance. We are grateful!
Sharon
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I haven’t received my order
I haven’t received my order, or any updates
Stacey Slekis
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Excellent customer service.
Divinica was the best at helping me replace our old umbrella. It was delivered in 3 days. She followed up with me to make sure I got it. Excellent customer service.
Mary
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Adriana offered me great customer…
Adriana offered me great customer service I just wish that you guys could have replaced the top of my umbrella she said I needed a receipt and I advised her it was a gift other than that you guys offered me a discount for another umbrella and I was pleased with that thank you.
Cuitlahuac Dominguez
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Excellent customer service
Excellent customer service. A damaged umbrella was replaced promptly and without hassle. Very efficient and professional. Highly recommend.
Linda Cross
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Divincia Richardson is Terrific!
Divincia Richardson was the reason this was a most pleasant activity with Abba Patio. She was very helpful and understanding, She has great customer service skills and treated me extremely well, even followed up with a return phone call, unheard of in these days Thank you Divincia!
Dominick Esposito
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Customer service is great
Customer service is great
Pasquale Ferrigno
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Product worked very well
Product was delivered on time. Was easy to fill with sand. Replaced old/damaged prior product easily
James Borendame
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Instructions could be clearer
Instructions could be clearer
Hugh Duffy
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Excellent customer service.
Excellent customer service.
Noreen Stapleton
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Customer Service great
Customer Service great
David
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Thanks for your help
Thanks for your help
Harry Reynolds
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The customer service was excellent
The customer service was excellent. You responded quickly to my concerns about wanting replace my umbrella canvas. Since it wasn’t available anymore you offered me an alternative that worked well.
elliot Greenberg
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Beautiful umbrella
Beautiful umbrella. Matches the first one we purchased from you. Perfect size. Wonderful fabric.
No
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9ft umbrella
I got umbrella as gift and it fell over broke and was replaced. Great customer service
Angel Eversole
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Good price point for a quality product
Good price point for a quality product. Received order within 48 hours!! Not my first experience with Abba Patio and will not be the last.
Greg Wagner
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Above and beyond customer support!
Friendly, fast and efficient customer service the likes of which is becommibg increasingly rare. Abba Patio bent over backwards and shipped me a whole new unit when all I needed was a few parts.
Fred VanOlphen
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Umbrella are well made.
Umbrella are well made I love the color choices. The price is unbeatable. The stuff was very helpful when I had an issue with ordering. I have brought 8 umbrellas this year from this company and would recommend.
Becky Jankosky
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Excellent customer service follow up…
Excellent customer service follow up and quick replacement.
B W SFMOOSE
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Cite this page
According to TrustPlane, Abba Patio has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-abbapatio-com