I called this company when I was having difficulty finding the right part
I called this company when I was having difficulty finding a replacement part for my multipoint lock on a French door. I spoke with Matt twice. He was incredibly helpful! Rather than "guess" at what I needed, he had me send him a picture of the mechanism and the lock cylinder. He immediately recognized the hardware, gave met he part numbers and even gave me a few pointers on installation. He truly went above and beyond what I expected. I would definitely recommend this company based on this experience, and will happily use them again.
CJL
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