Working with Lane was great
Working with Lane was great. As a first-time home buyer, she walked me through every step and constantly went out of her way to provide detailed and helpful information whenever I needed it. Also, very friendly!
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West Lane Lending is an online company. Based on 36 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed March 7, 2026.
Working with Lane was great. As a first-time home buyer, she walked me through every step and constantly went out of her way to provide detailed and helpful information whenever I needed it. Also, very friendly!
As a first time homebuyer the process proved to be much more challenging then I intially anticipated. Lane made things run seamlessly and was always quick to respond to any questions I had even after closing.
Lane and her team made our first time buying experience stress-free and extremely comfortable. They were quick to respond with any questions we had and kept us well informed during the whole process. Would highly recommended to anyone in the search, an amazing team!
As a first-time home buyer, I initially felt intimidated by the lending process, but Lane quickly set me at ease. She explained every aspect of the process and patiently answered my many questions. It was clear that she's extremely knowledgeable and respected in her field. She found an excellent rate for me and was able to have me cleared to close ahead of schedule! I would recommend working with Lane as your loan officer to anyone, but especially if this is your first time buying a house.
I had a fantastic experience working with Lane at West Lane Lending. From start to finish, she was incredibly helpful, responsive, and professional. Buying a home can be overwhelming, but Lane made the entire mortgage process so much easier to navigate.She was always available to answer my questions, no matter how small, and explained everything in a clear, easy-to-understand way. Her knowledge and patience really made a complex transaction feel manageable. I truly felt supported every step of the way.I highly recommend Lane and West Lane Lending to anyone looking for a trustworthy, reliable mortgage broker!
Lane is the person you want helping you through the huge life decision that is buying a house. She is extremely communicative, and knowledgeable. Whenever we had questions on pieces of the process, she cleared things up promptly and kindly. Beyond that, Lane knows when to bring in another expert for areas she doesn’t know as well directly. Our purchase almost fell through because of a terrible loan officer who did not communicate hardly at all, or work with us to understand our financial situation. We thought we were going to lose the house! Then, we switched to Lane and things came together in a matter of days. Low ego, clear results. Trust me, this is the person you want if you hope to avoid headaches.
Lane is so very kind and knowledgeable. She was available every step of the way in the home buying process. This is my first home so I had many questions, all of which she was able to answer. If I ever move again, she would be the first person I would go to.
I was so nervous going into buying my home and had a lot of questions. Lane, the owner, took extra time to answer all my questions, explain details, and make me feel comfortable going forward. I can’t express how wonderful the experience was!
I couldn’t be more pleased with the experience I had working with Lanes lending for my home loan. From start to finish, they made the entire process smooth and stress-free.Their team was incredibly professional, always available to answer any questions and guide me through each step. What really stood out was their commitment to finding the best rate for my situation and ensuring I understood all the terms. I felt truly valued as a client, and it was clear that they genuinely care about helping people secure the home of their dreams.If you’re looking for a reliable, friendly, and knowledgeable team for your home loan, I highly recommend West Lane Lending. They exceeded my expectations, and I’m so glad I chose them!
Lane, the owner of West Lane Lending is one of the best in the business. Her integrity, honesty, and knowledge immediately separate her from the rest. If you’re looking for someone who is going to go above and beyond for you - look no further.
Loved working with Lane! She made everything easy to understand throughout a complicated process. Super helpful, responsive, and easy to work worth. Would definitely use her services again.
Lane was great! She takes the time to answer questions promptly, no matter what time of day. As a first time home buyer I had a lot of concerns, but Lane’s knowledge made it an easier process. Everything was done so quick too, definitely a positive experience, and recommend to anyone else that’s buying a home.
It was such a pleasure working with Lane!! Lane is professional and works hard for her clients. I was the listing agent on the sale of a home and she was the lender for the buyer-whose agent had just submitted their offer. Lane immediately reached out to me to assure me that her clients were solid, approved, had the funds available to close on their VA loan and it would be a smooth closing. Their offer was accepted!! Lane was a great communicator throughout the entire process. On closing day, she showed up to support her buyer clients. She was cheerful, kind and genuine to everyone. She even gave us all a gift of gratitude and gave her clients the most thoughtful gift. Highly recommended Lane and hope to work with her again.
I can't say enough about how great it was working with Lane! From the beginning, Lane was attentive to our needs and concerns, and she was very responsive to inquiries throughout our home buying process. I never would have thought that a mortgage broker could add a personal touch to the work that they do, but Lane did exactly that and exceeded our expectations. I highly recommend Lane to any first-time home buyers, as well as anyone who is looking to purchase a home in the near future!
Throughout our fast-paced home buying process, Lane was consistently communicative, available, knowledgeable, personable and all around great with ensuring we were prepared each step of the way. She was a large part of what made our home buying process so smooth and enjoyable! 🩶
Lane is the absolute greatest. In an incredibly insane market, she was steady and fought to get us the best possible rate. She was reassuring, honest, and wonderful in every way. She was patient to explain things to us whenever we were confused about something. This is the second mortgage we have used Lane for, and we will use her for any others we get!
Lane was extremely knowledgeable and always had an answer to all of our questions throughout the entire process. She was also always available and was quick to respond. Would definitely recommend Lane and West Lane Lending!
I used Lane to buy my first home and the experience was wonderful! She is readily available, happy to answer all your questions, and wants to explore all options to get you the best mortgage for you! There is something about working with a small business that just makes the experience so much more personable and enjoyable.
Lane was amazing to work with every step of the way! She was so professional and locked us in at a rate that wasn’t even close to any of the competition. Not to mention, she closed us a day early and within a few weeks. This was our first home and we seriously don’t know what we would have done without her guidance throughout this process! From the moment we talked with her over the phone we just knew she was the best fit for us! She directed us every step of the way with confidence and we know she truly cared about us. She always responded promptly and never missed a beat even when she was away traveling internationally. With Lane we weren’t just a business deal! We will recommend her to everyone we know!
As a realtor I can confidently say that I can send Lane any client and I know they’re in amazing hands. She is SO personable, communicative, fast responding, and all around an amazing human who will put as much into her clients as I do. It’s very important to me to make sure my clients have the best experience throughout the entire process and I know the lending portion will be a breeze with Lane. I highly recommend her to anybody!
According to TrustPlane, West Lane Lending has a 5.0/5 rating based on 36 verified reviews as of March 2026. Source: trustplane.app/company/westlanelending-com