On time and playful with my pups
On time and playful with my pups. Love that I can count on WAG
Kathy Adams
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Wag!
4.350 reviews
Last reviewed: Feb 28, 2026Do you agree with Wag!'s TrustScore? Voice your opinion today and hear what 5,590 customers have already said.
wagwalking.comMember since Feb 2026
Wag! is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Wag has been such a lifesaver for me
Wag has been such a lifesaver for me. The app is so easy to use, and I can always find reliable, caring walkers. It’s convenient, seamless, and gives me peace of mind knowing my pup is in great hands. Highly recommend!
Mary A.
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So convenient!
So convenient!! Love the safety features, too (i.e., tracking, photos, etc.)
Lindsey
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My dog walker, Carrie.
My dog walker, Carrie, is wonderful. She is very knowledgeable about animals and is very caring with Huck. I am very happy with the service I receive from WAG.
Emma Howard
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#GRATEFUL
I am very grateful for WAG. It has provided me with a source of income and a huge passion for dogs of all sizes and breeds. Their customer service and response is quick and efficient. I look forward to many more years with WAG!
Suzanne Leon
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Wag has always provided reputable dog walkers!
Wag has always provided reputable, reliable and kind dog walkers and sitters! I can't say enough amazing things about my top dog walkers! Thank you Wag for helping me to feel confident my labs are always in great care when I cannot be there.
CAROLYN
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Wag! to the Rescue
I am disabled & unable to walk my fur baby. Wag! To the rescue when my husband passed 5 years ago. Every walker has been wonderful. Shadow LOVES his walker, who is so kind & definitely goes the 2nd mile often. Don’t know what I would do without this service!
Lynda Housden
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I am so happy I can rely on the Wag app…
I am so happy I can rely on the Wag app and the walkers to help me with my dog. The app is easy to use, and I like the report card that I receive after the walk. The care my dog has received is stellar.
Emily
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Rachel is great with my baby girl
Rachel is great with my baby girl. Much appreciated!
Vanessa Capaldo
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Hayley is very good with Sunshine
Hayley is very good with Sunshine. She walks with her and lets her decide the route, as long as it is safe for both of them. Hayley will even run with Sunshine when she wants to. Something I cannot do. Sunshine is always excited to see Hayley.
June
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My Dog Got Hurt and Wag! Made Me Their Enemy For No Reason
I left my dog in the care of a petsitter for about a week using Wag! Overall, I didn't have anything against the petsitter themself and I felt kind of sorry for them, so I left them a good review. However, my dog was injured under their care (and they even alluded to the cause in the app chat). When we got home I noticed he was limping (which I hadn't seen previously since he was already right near the car when I pulled up, and he got right in). I ended up taking him to an animal urgent care where he got examined and x-rayed. I have pet insurance, so I got reimbursed for most of it. I then let Wag! know about what happened. Wag! opened an internal investigation and a week or so later determined that they and the sitter were not at fault. At this, I was outright offended. I proceeded to file a complaint through BBB where I only asked them to pay for the portion of the vet visit that wasn't covered by insurance, which was a pretty modest amount, especially for a company like this. They refused and gave another disingenuous response. It is apparent that Wag! decided that they can either get away with this by avoiding liability or because the amount I asked for is small enough that they know pursuing them through arbitration would not be worthwhile. Either way, they made a very clearly unethical choice and my respect for them is on the floor.Edit: I can see Wag! responded to this. It's just hot air. They've demonstrated they don't actually care. They're just trying to improve optics by responding to critical reviews but it's really meaningless.
SEAN CLAYTON
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Great job walking my often stubborn but…
Great job walking my often stubborn but very sweet Pittie. She is getting old now and all your walkers take extra special care.
Paula Brancato
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I’ve been using wag for years
I’ve been using wag for years. I’ve my had issues with one or two walkers. I am very happy with the service and glad I can use it whenever I need. One thing I wish they’d change is allowing pet parents to be able to choose male/female/nonbinary walkers. My dog is afraid of men, so it’s difficult to go through cancellations and all that when they auto-select a male.
Britney Daniels
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Peace of Mind is worth the cost
We have a great walker...my dog gets excited when we mention she is coming.. Gabriella can be trusted and that alone is the most important thing. All my family have volunteered to walk our Thunder but honestly Thunder loves her and that shows lots of trust in our eyes.
Eva
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I am not happy with how pricing is disclosed
I am not happy with how pricing is disclosed. I was shown one price when booking several drop-in visits for two cats. The initial cost did not show a charge for additional “dog”, or “holiday pricing”
Russell
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Completely untrustworthy
Completely untrustworthy. They steal money and fraudulently charge credit cards - then hide from customers to avoid accountability. No way to contact their customer service.
P
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We ♥️ Wag! 🐾
Wag has become such an important part of our family. We have found an amazing, trustworthy walker and the Vet chat has helped us with some very scary situations with our “eat random things from the floor” dog. Thank you Wag!!!
Nanette Thompson
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Consistency of dog walker
Consistency of dog walker. If something comes up and the designated walker is not available Wag! automatically finds a replacement. The dog & parent are not stuck in the lurch.
Patricia Briggs
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Great job- easy to set up and Oliva did a great job.
Wag was very user friendly. Oliva did a great job.
Consumer
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Our walker Danielle does a great job
Our walker Danielle does a great job. She’s on time all the time. My pup knows when she’s coming and gets so excited when the doorbell rings. He rushes to the door. She’s very thoughtful about his care. We are very happy.
Mary
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Cite this page
According to TrustPlane, Wag! has a 4.3/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/wagwalking-com