Highly recommend
I only buy my extensions from them. Best quality and customer service.
Roza Soltani
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vivienhair.com
4.731 reviews
Last reviewed: Mar 6, 2026Do you agree with vivienhair.com's TrustScore? Voice your opinion today and hear what 32 customers have already said.
vivienhair.comMember since Mar 2026
vivienhair.com is an online company. Based on 31 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
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31 reviews
Vivien hair has the best quality 100%…
Vivien hair has the best quality 100% human hair,! And the staff are so helpful and kind! I will only buy my extensions from vivien hair!
Megan Burnham
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I had a really positive experience with…
I had a really positive experience with Vivien Hair’s customer support team. They were quick to communicate, transparent about stock updates, and offered flexible solutions to make things right. All of their pieces are great quality, and I really appreciate how responsive and helpful the team has been throughout the process. Even with holiday delays, they stayed professional and kind, which made the experience feel smooth and reassuring. Thank you to the Vivien Hair team for the great service!
Aashka Dave
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Great customer service
Great customer service! Looking forward to the extensions.
Jennifer B.
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I have ordered several different sets…
I have ordered several different sets of extensions and been extremely satisfied everytime! Always arrives on time with great quality!!
ashley tackett
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I love Vivian hair extensions
I love Vivian hair extensions! They have the best customer service and the quality is excellent! I will definitely be buying all of mine and my clients extensions in the future from Vivian hair.
Jessica Clark
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Quality and price point!
I have been using Vivien hair extensions for a few years now. The quality is unmatched. The prices for the quality of hair is stellar!!! With good care, the hair has lasted me a year now for tape ins. I dont get my extension anywhere else, highly recommend!
Krysten Vozar
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I have Trichotillomania and my hair…
I have Trichotillomania and my hair pulling was getting out of control. I finally decided to try out a hair topper and this was an absolute game changer for me! Ive purchased two toppers since February and wear it all day. The hair growth I've had since is so noticeable and I've had so many compliments on my hair and how nice it looks. When I tell anyone Its a hair topper they are quit surprised. 100% recommend this company!!
Tara Thompson
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Great hair quality
Great hair quality. Feels and looks just like my real hair. It’s also very soft and shiny. I will continue to order from Vivien hair.
Stacy Smith
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Fantastic and responsive customer service!
This is my first time buying from this site, and I have to say that their customer service has been impeccable, and that goes a long way with me. I ordered a 16" sew in, but was notified immediately by customer service that unfortunately they were out of that length and offered to upgrade me to the 18" at no additional cost. I understand these things happen, but I am more than appreciative when a business offers a solution right after presenting the issue. I look forward to receiving my extensions in the next few days, and plan to provide a follow-up review of the hair.
SS
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Vivien hair is some of the best hair…
Vivien hair is some of the best hair I’ve ever purchased. I highly recommend their extensions to everyone!
Alexa Tellez
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Wonderful customer service
Wonderful customer service! Ordered the 16inch and was sold out so they sent me the 18inch for the same price.
Christina Oneill
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Great hair
Great hair. We really like it. Great service.
TJ
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Love my toppers
I have had a great experience. I bought two toppers and they are great! I get compliments when people realize they’re hair pieces. Would absolutely purchase again. Only wish is they have more lengths, and more color options and a front clip with more realistic parts that can be adjusted.
Alisa Levin
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Great product
Love these extensions and the customer service is top notch!
Chris
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I have ordered Vivian hair a few times…
I have ordered Vivian hair a few times and absolutely love it. It is soft and easy to maintain. I got so many compliments with this hair. I will definitely order again!! 10/10 recommend!!
None Ya
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Great Customer Support
Vivien Hair's customer service has been amazing so far. They were very quick to reach out, super responsive, and made sure my order was taken care of right away. I haven't received the product yet, but the support team has already left a great impression!
Katy Kile
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I ordered today and received a phone…
I ordered today and received a phone call several hours later regarding my order. I received fast friendly customer service from the beginning & I can’t wait to experience my new topper. I would recommend this company.
Sheryl Phillipson
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Multiple Time Customer
Have ordered many times. Only once did I have a bad experience but it was very cheap extensions from the 50% section where they didn’t last as long.
Sonya Yurchesyn
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Excellent product quality and customer service
Quality human hair topper with natural looking highlights. Easy to use. Variety in color and styles. My last order required the assistance of customer service. My concern was addressed and expeditiously resolved. The expert consultation and exceptional customer service is most appreciated and has made me a loyal customer. Thank you.
YMD
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According to TrustPlane, vivienhair.com has a 4.7/5 rating based on 31 verified reviews as of April 2026. Source: trustplane.app/company/vivienhair-com