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Updater

4.450 reviews
Last reviewed: Jan 23, 2026

Read customer service reviews for Updater on Trustpilot. Check out what customers have written so far or share your own experience with the company. Learn more about the company and what they sell or offer.

updater.comMember since Mar 2026

Updater is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed January 23, 2026.

Customer Reviews

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Luckily to get they they lie to you…

Luckily to get they they lie to you promise lot thing never deliver company they use is a big time personal security breach keep wanting more what ever you do stay far away from this place

Eric Logan
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I am satisfy with the service provider

I am satisfy with the service provider

Moktar Hossain
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Hidden Fees

The cox reseller they own charged installation fees that were not indicated up front.

Tyler
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These guys are running a deceptive scam…

These guys are running a deceptive scam operation for people looking to purchase Xfinity as an internet provider. As soon as I expressed interest in Xfinity on their website I received a fraudulent email from updater pretending to be Xfinity asking me to call a number. On the phone call they gave me a ridiculous prices and told me I needed to provide my credit card information or else I wouldn't be able to set up Xfinity at my new apartment. I refused and then they asked for my social security information as well! Incredibly sketchy behavior and this type of deception should be handled legally. I hope more people start to leave these types of reviews because people need to know how much of a SCAM company Updater is.

Sean
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nice assistance

nice assistance

Nicholas musungu Masanga
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Very sketchy - feels like a scam

We tried to set up TV and internet service through these people, but the longer we were on the phone with them the more it seemed like a scam. They salesman couldn't answer basic questions about fees and tried to pressure us to complete a sale and make a commitment to a contract without being able to see the total price. When we said we wanted to finish the process later, he got upset with us and continued to try to pressure us. I ended up having to hang up on him and block their number because they kept trying to call back repeatedly.

Michael Siegel
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I have a complaint for Bentley Hyundai…

I have a complaint for Bentley Hyundai in Huntsville Alabama these are my major complaints Bentley Honda kept my car for 2 months longer than needed. My engine recall claim was denied by Hyundai corporation due to the fact that Bentley Hyundai failed to turn in my maintenance records which is something that Bentley Honda should have submitted. Bentley Hyundai did not inform us that our claim was denied until after almost 1 month when they had heard from Honda corporation that had informed Bentley Honda long before I was told about it. I have all the text from Bentley Hyundai and what they text me was nothing but false statements. I have spent so much money for rides and gas money I estimated to be around $2,000 over these months this is all due to the fact that Bentley did not do turning the paperwork on my claim and to top it all off I just received a text stating that my car needs to be off their property by Monday or it will be removed. My family hasn't been in complete room we have had no car for 3 months I am paying for for office space that am I not able to get to. If Bentley Hyundai would have done their due diligence in turning in my claim in a timely manner instead of waiting almost a month and then they would have turned my maintenance records in with the claim then I would not be having any of these issues right now My car would have been fixed the first month that was there however they decided that they were going to wait a month to tell me it was tonight and they decided they were going to wait months to tell me. As far as I am concerned it is totally Bentley Hyundai's fault because they did not do their due diligence and turning in my maintenance records with my claim which I have text from the employees there stating that they have turned in my maintenance records of my client and the main company said they didn't turn any maintenance records .

Dd Kk
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Absolutely horrible experience with the…

Absolutely horrible experience with the updater app. It has done nothing but screw up all mail with all companies I deal with from banks to utilities let alone being able to actually get my mail. I do not recommend this app.

Parrish
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Best place to live the staff is awesome…

Best place to live the staff is awesome and is a quiet neighborhood

Ricardo Ortiz
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Very easy and user friendly

Very easy and user friendly. I liked using this because of the reminders and everything in one spot.

Shana Palmer
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At the Triangle apartments you feel…at home.

At the Triangle apartments you feel welcomed by their very knowledgeable and professional staff. I can recommend this property to anyone who is interested in moving into a safe and comfortable environment. I give it a two thumbs up!

Willma Fisher
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Loved the prompts

Loved the prompts. It's like a road map for moving!

Wendy Brown
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Wonderful moving experience

I had a wonderful and smooth transition into my new townhome. The leasing manager made everything very easy for me . I would recommend CENTENNIAL RIDGE 5 out of 5 times !

Jamarr Mingo
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I lived here three years ago and when I…

I lived here three years ago and when I moved I felt homesick and I really want to come back here, this place feels like my home, that's why I came back and I have to say that I'm very happy in the office, the employees are very helpful and friendly, everything here works as one big family, I love this place and can only recommend it to everyone

Szilvia G Lengyel
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This property with it's employees

This property with it's employees, you get wonderful friendly customer service. They truly make you feel like you have found the perfect place to live, regardless of kids or pet's. Very welcoming every single employee I have delt with all act and perform as if they where the owner of the complex with no help whatsoever. You can't go wrong moving here!

Adam Lopez
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Wonderful Apartment and Neighborhood

My experience with the personnel and facility staff has been 5 Star throughout. The unit is amazing with all modern facilities and appliances. The entire application process and set up of services was easy with the use of modern technology. Happy that I found this place.

Frank Becker
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The leasing agent Monterria did an…

The leasing agent Monterria did an amazing job with helping me move in she kept me up to date with everything her communication is top tier 10/10 I would definitely recommend I love my place and couldn't have asked for better service 🙌🏼🙌🏼🙌🏼

Dominique C
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This made moving so much easier

This made moving so much easier. Easy to use as well.

sue Fisher
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Best apartments in the area!

Best apartments in the area! My experience with Insignia on M was very smooth and stress free. Morgan was my leasing agent and she went above and beyond to not only make me feel welcomed into the community but gave me peace of mind by answering all my questions and showing me how easy it truly is to do anything here in this community. Thank you Morgan and team, I am home!!

Malena
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Easy mving

The helps us changing our services putting us in contact with them and the apartment was pretty clean when we arrived. Only the floors were a bit dirty because of the work of painting and use of shoes, obviously. But overall we were very happy and glad with the moving in.

Patricia Pérez Asenjo
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Cite this page

According to TrustPlane, Updater has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/updater-com