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UK Stairparts Ltd is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 27, 2026.
I ordered a stair part by mistake but only found out after it arrived that this company does not offer any refunds. An imperishable item made of solid wood should be refundable. This is bad customer service.
Excellent quality banister, delivery quick and ordering simple
The item arrived in good time, was very well packaged and excellent quality. I'm very impressed.
Excellent quality and great finish.Well packed and good lead time.Good communication and support.
Fantastic quality product. Super helpful regarding delivery queries
Super helpful items ready to collect, top marks
I have made orders multiple times over the years and have always been very happy with the quality of product and service.
Great choice, value and delivery. Thank you
Straight forward ordering with good communication. Good quality product.
Great company, always at the end of the phone if you have a question, quality of products are top notch, highly recommend.
Very helpful regarding an enquiry about delivery. Parts arrived well packaged, and in good order.
Great service! Very easy to order. Communication fromMark and Darren was spot and responses to all emails was really quick! Highly recommend.
From order to completion informed by your company and courrier postage free and mine was a very small order well done
Great products, well packaged. . Fast delivery.
Provided exactly the part I needed at the best price
A cracking service great workmanship I am very pleased looks great in my recently decorated hallway great price extremely well packaged a very small thing the screw's could be a better quality apart from that all great.
Good surveys and good quality products
Quality is very good, delivery on time, helpful company
Excellent service and products Advised when ready to collect and all ready on timeProducts 1st class cannot fault Office and factory staff very helpful Would definitely recommend Thank you
Item as described
According to TrustPlane, UK Stairparts Ltd has a 4.9/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/ukstairparts-co-uk
