Nice product i like it
Nice product i like it
thakshila rok
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Travelated
4.250 reviews
Last reviewed: Dec 19, 2025Do you agree with Travelated's TrustScore? Voice your opinion today and hear what 95 customers have already said.
travelated.comMember since Mar 2026
Travelated is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed December 19, 2025.
Customer Reviews
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Fraud
I reserved a hotel through travelled. Upon arrival the hotel had no reservation. Had never even heard of Travelated. I called the only number possible for Travelated. I was told I could only make bookings and was hung up on. I’ve emailed with no response. It’s a fraudulent company.
Angela Roettgers
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everything was perfect!
everything was perfect!
JJ PARK
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HONEST REVIEW
I made a booking through TRAVELATED.COM, but unfortunately selected the wrong option—I booked only the hotel when I intended to book a hotel + flight package. I contacted Travelated immediately, kindly asking for a refund so I could rebook the correct package that included the flight. This trip was meant to be a birthday gift for my girlfriend, and everything was planned around that. I live in Sweden, and the travel dates were chosen to escape the cold weather and enjoy a warm destination together.I explained everything in detail to them, but the resolution process took over a month, which completely ruined our trip. There was zero coordination between Travelated and the hotel, despite them supposedly being partners. Instead of working together to fix the issue, they kept sending me back and forth—Travelated told me to contact the hotel, and the hotel referred me back to Travelated. This endless loop was incredibly frustrating and mentally exhausting.I don’t know if they did it out of the kindness of their heart or just because I had all the proof in photos showing that these two parties were constantly saying different things and pushing me to contact one and then the other, asking me to send evidence—when they could have just contacted each other and confirmed it themselves.The only positive part of this experience was that they at least responded to my emails (though I had to send multiple messages from different email addresses to get a reply). Eventually, I did receive a refund, which I appreciated—but the time, stress, and lost experience were not worth it.Personally, I will not book through this website again, though others might have a different experience. I sincerely hope that Travelated and their partner hotels improve their communication and teamwork, instead of making customers handle everything themselves.
milad zamani
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Clean and near Souq Waqif
Clean,and every thing was perfect, but there wasn't slippers so i call the reception and after 10 minutes they bring it, also it's needed me almost 10 minutes walking to Souq Waqif and 3 minutes to metro station
Fadwa
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I will never use this site again
I will never use this site again. No matter what.
Mohammed Abukhdeir
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Excellent service
Excellent service
Gill Mcginness
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People who works Very helpfull and friendlyin the hotel are…
People who works in the hotel are friendly, helpfull and the hotel is strategicaly situated just in front of the Central Station.The breakfast is great and the rooms are quiet and clean.
Margarida Pinto
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Great room
Great room, great facilities nice staff. Parking close by and excellent location. Check out 12.00 was helpful
david ferguson
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They booked me for the incorrect hotel
They booked me for the incorrect hotel. Confirmation email actually contained information with GPS coordinates of the hotel I wanted, so I had evidence they made an error (intentional or not). They wouldn’t acknowledge their error and I had to have charges reversed by credit card company. Customer service unhelpful and refusal to connect with manager, likely fraudulent
Karl Barber
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was good
was good , location, staff, clean and value of money 👍🏻
nourah alrabiah
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Very nice and kind staff
Very nice and kind staff. Clean rooms and delicious breakfast.I’m gonna come back…
Duddi Andersen
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Very good and the best price
Very good and the best price
customer
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Horrible customer service
Horrible customer service! I booked a room with the wring date. They would not help with changing the date or refunding the reservation. Out $200.
Marcy Salmon
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Big rooms
Big rooms, spacious common areas. A bit out of date, but for the price, very good value. If shopping price, would recomend over any other local budget options.
Aaron Bullock
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I had a pleasant experience
I had a pleasant experience, beautiful and kind people, I highly recommend it to other people, it was nice
Nagy Stefan
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Had a wonderful night only spoiled by…
Had a wonderful night only spoiled by staff in the 360 sky bar adding a £10 gratuity without first asking when paying our bill.
andrew wilby
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Clean place and I enjoyed my stay here
Clean place and I enjoyed my stay here
TUYEN LE
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Cheap prices and great service.
Cheap prices and great service.
Usman
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Great prices
Great prices, our hotel was cheaper than the other websites but service was just as good. Will use again.
sulaman
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Cite this page
According to TrustPlane, Travelated has a 4.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/travelated-com