Do you agree with thorkitchen.com's TrustScore? Voice your opinion today and hear what 3 customers have already said.
thorkitchen.com is an online company. Based on 3 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed December 21, 2025.
If I could give them negative stars, I would. Beverage fridge broke after 1 month. Been waiting for parts for over 3 months now. Customer service is an absolute joke. I now see they have a F rating with BBB and horrible reviews. DO NOT BUY THOR!!!!!!!
I recently purchased a THOR 30" gas range, which I now regret. I call it the "prima donna" because it scratches very easily - you can't touch it without a blemish forming which is highly annoying. Also, you must immediately and thoroughly clean up after each meal or permanent water spots or stains of any kind will form on the cooktop. The most recent event that spurred my writing this negative review is that moisture has now appeared between the oven glass. This is not supposed to happen! When I contacted the seller - who contacted THOR, they said that "condensation inside the oven glass is considered normal." NO IT IS NOT!!! This is a major design flaw, but no one will acknowledge this or take responsibility for this, so I am stuck with a $2,600 lemon. My advice; buy any other brand of gas range than THOR.
This Ice Maker I A Waste of Water & Electricity"What THOR does not tell its buyers is that this unit operates at 40 degrees Fahrenheit. It does not keep the ice frozen but allows it all to melt within 48 hours. If you are using a great deal of ice this is not big deal. However, for the occasional user it is a waste of of water and electricity. Average use is 4 gallons per week of water that is not filtered, recycled and reused. It just goes down the drain. The compressor cycles about 4 hours a day. How this unit was awarded Energy Star Compliance is beyond me. I'll be purchasing another unit shortly."
According to TrustPlane, thorkitchen.com has a 1.0/5 rating based on 3 verified reviews as of April 2026. Source: trustplane.app/company/thorkitchen-com
