Trust PlaneTrustPlane
PetLab Co.  logo

PetLab Co.

4.050 reviews
Last reviewed: Feb 28, 2026

Do you agree with PetLab Co. 's TrustScore? Voice your opinion today and hear what 13,537 customers have already said.

thepetlabco.comMember since Feb 2026

PetLab Co. is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed February 28, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

Delivered on time

Delivered on time

Sheila M
Was this helpful?

Delivery is always prompt,even with…

Delivery is always prompt,even with snowstorm!

Betty Strugnell
Was this helpful?

Your service is impecable!!!!

Your service is impecable. Truly appreciate your e-mail reminders and the delivery tracking and notifications accordingly.

MaryAnn Rad
Was this helpful?

This the first time I order thru PetLab…

This the first time I order thru PetLab and I am surprised with their service. Waiting to see what’s the result of the probiotics for my doctor

Lailin Chin
Was this helpful?

Always on time

I receive regular communication on my order and always arrives on time. Great service from start to finish.

Monique May
Was this helpful?

Always on time.

I like that the deliveries are never late. Thank you.

RS
Was this helpful?

Life Saver!

Ordered from them off Facebook - always a gamble but this has been worth it. Got probiotic chewables for our puppy who has ear issues - they have been a life saver! She begs for them every morning now.

Stephanie Duignan
Was this helpful?

I wish every delivery service was as…

I wish every delivery service was as well run as yours!!!!

George MacKenzie
Was this helpful?

These products really work for my dog

These products really work for my dog. She uses the itch relief- the probiotics and the dental powder. Would recommend to a yone.

Rose Mckinney
Was this helpful?

On time reliable deliver

On time reliable deliver

Joseph Peterson
Was this helpful?

Fast and efficient

Fast and efficient

Consumer
Was this helpful?

Quick results

Quick results

Veronica
Was this helpful?

Love the product/ Delivery service bad

Love the product, it helps my dog. But the delivery driver on multiple occasions has dropped the parcel in the middle of the driveway where it could be easily stolen or driven over. There are multiple safe places to leave the bag. Ie: mailbox, front porch, side door. They just pull up in their car, roll down the window and toss it on the ground.

Krystle Bradford
Was this helpful?

Trusted Company

On time as always.

Patricia Trotter
Was this helpful?

Just the quickness and the tracking

Just the quickness and the tracking

Crystal Lawrance
Was this helpful?

Package arrived as schedule

Package arrived as schedule

Josee Viel
Was this helpful?

Need to reduce shipping

Need to reduce shipping

Maria Cooper
Was this helpful?

I used the Allergy &Immune Probiotic…

I used the Allergy &Immune Probiotic chew daily for 3 months. No change in my dog’s itching. It may have even been worse. Also had red staining around her mouth. I would not recommend.

Kim Geib
Was this helpful?

I had a little problem with my delivery…

I had a little problem with my delivery address and was quickly resolved by a lady on the phone. I really liked her service.

customer
Was this helpful?

The product arrived earlier than…

The product arrived earlier than expected. My baby loves the probiotic chews.

Joseph Jr.
Was this helpful?
Cite this page

According to TrustPlane, PetLab Co. has a 4.0/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/thepetlabco-com