They’ve Earned My Respect
I don’t normally go out of my way to leave reviews, but The Farmer’s Dog has earned it.Their customer support has been excellent. Every question I’ve had has been answered quickly and thoroughly, and I’ve always felt taken seriously.The biggest difference, though, has been in my dogs. They’ve lost weight, their joints seem better, and their energy is noticeably higher. They’re not just surviving, they’re thriving.And here’s the surprising part: my black lab is incredibly picky and usually gets bored with food fast. He hasn’t gotten bored once with The Farmer’s Dog.I’ve seen mixed reviews, and I can’t speak for anyone else. No brand is perfect. But after doing my research and comparing several options, this one stood out for quality and standards. For our family, it’s been worth it.Highly recommend.
Amanda Hammond
Farmers Dog support is always pleasant…
Farmers Dog support is always pleasant and very helpful. Now that we only have one 13 pound dachshund, the single frozen bag offers too much food after it’s thawed out. We are receiving a few of the new protein (chicken and beef) with oats in stead of Lintels. We hope the food is more Chunky and not so slimy. I hope Farmers Dog freeze dried versions where you add water will be introduced soon. There will have less waste and much easier to store. Frozen is ok but the logistics of shipping delivery and storing frozen dog food is a pain. We constantly have to move things around in freezer.
P VV
Jeremy Clarkson’s Pub
It’s my 60th on the 4th March I wanted a special experience at Clarkson’s Pub. The online booking system isn’t the best, basically it keeps crashing, after numerous attempts I managed to enter my bank details only for the portal to crash again. I checked my bank account online, I could see the pub had authorisation to charge me a tab - for example if you don’t turn up for your booking you get charged £35 cancellation fee. I decided to travel down from Banbury today on the 26th Feb 26 to see if my booking had been accepted. On arrival I was excited to see the Farmers Dog from the A 40 Burford Road it looked fantastic. On the opposite side of the pub I could see a large car park it was almost full to the brim. Manage to park my car, myself and my wife including my Spaniel Eve walked across the road to the pub - we visited the puppy area and to be honest loved the the shop and the outside area, bought a couple of drinks and just chilled. I then decided to go into the restaurant to see if my booking had been accepted. The place was packed to the rafters. I waited a few minutes at the reception station and was greeted by a very polite and helpful chap who informed me my booking had failed, he informed me you can’t book a reservation at the pub you have to do it online. I hope I’m able to book a table for the 4th March on my birthday, watch this space.
Roger Godfrey
Customer service has much to be…
Customer service has much to be desired!They can’t get the delivery days correct!Dozens of emails & texts requesting no Friday or Saturday deliveries because no one is home. Don’t ever expect customer service to do what they promise to do !My dog loves the food
Ronnie Smith
Angel customer service
Angel, the customer service person who helped me, did an amazing job. They were very knowledgeable and friendly!
Jen M
Bait and Switch Scam Pricing
UPDATE: So the company's answer to doubling their cost is to tell me to just buy less....we have already found a better product for half the price, you can too, these guys may have started with a noble mission, but they have gotten greedy, move on. This company has completely lost all credibility with me.They pulled a classic bait-and-switch. You sign up thinking you’re getting one price, then they jack up the cost (basically doubling it). When you complain, instead of owning it, they try to “solve” the problem by pushing you into a lesser plan or telling you to mix in cheap garbage food so they can still justify selling their overpriced product.It feels like an outright scam.They trick people into signing up, then once you’re in, they hit you with the real pricing. And if you don’t like it, they try to con you into downgraded plans like they’re doing you a favor. It’s gross.The worst part is I actually believe this company may have started with good intentions, but once they got popular, the investors and corporate greed showed up. Now it’s clearly about squeezing customers for revenue, lowering quality, and making dumb decisions.I don’t even spend $9 a day on food for myself, and these people expect customers to just accept this nonsense.You cannot build a brand with deception.You could have had loyal customers for life, but instead you chose shady business practices.I’ll be warning people on Google and everywhere else.Avoid.
Ryan
Terrible value
Terrible value. Gave it to my 6-year-old lab for about a year and saw no difference. If anything he maybe has less energy. Only significant difference is about $2500 less in my bank account than I would have with traditional dog food.
Bryan Rickard
Farmer’s Dog has been the best product…
Farmer’s Dog has been the best product for my two dogs! Pretzel and Pudding are Australian labradoodles, I give them farmer‘s dog, dog food, and treats! They love all of it! They are super healthy, energetic, and have beautiful shiny hair! My cats like it too! They are always trying to steal the dogs food! The service is incredible from the company. They are very reliable, extremely helpful and really listen to all feedback. such a great company I plan to be a loyal customer forever.
Heather Summerford
Pushed too far
Already an expensive option for dog food. I was just convinced that after one of my dogs passed away that prices would go up for only 1 dog delivery so they convinced me to get like 56 days of frozen blocks of food which weighs alot and is an extreme hassel to store I might add instead of 28 days to save money which I did. Which is not great to have this food frozen in plastic so long either. I couldn't imagine if your dog weighed more than 20 pounds what that would look like and cost. Now just a few months later I get an email stating the price would go up yet again. So for my 19lb cockapoo it cost $3.71 a day which I was paying over $200 for before the increase! Now prices have gone up and I will be forced to pay $244.52 for the same frozen NON ORGANIC food. I also haven't been a fan of the shady people delivering the product to my neighborhood. Often they have been careless with delivery. I also had to cancel the treats that was an additional $20+!
Nikki Gee
Can’t give my pooch anything else too eat!!
My dog, Clark, had been dealing with some issues regarding his weight, desire to eat, and some overall energy levels. It started when he had some lower spinal problems a couple years ago, all of a sudden he couldn’t use his hind legs anymore. After some acupuncture treatment and a medicine regiment he started to get use of his legs back, but he started losing his high natured spirit and desire to walk(portly due to my wife and I being nervous about his physical health) which led to weight gain and becoming a fussy eater. We tried a different combination of foods; wet food and kibble mix, mixing in rice and sweet potatoes, a scrambled egg for breakfast, even giving him a steak and potato dinner on his birthday. But when I decided to give you guys a try, it was like he discovered food all over again. It took one whiff of the beef recipe you made from him and now it’s the only thing that makes him clean his bowl. He has happy energy again, he’s cutting his weight down, and he’s excited to eat every day. Thank you all so much for making something he loves!!
Carter
Fussy dogs LOVE!
It's funny, I canceled Farmers Dog, because of money issues. We have 4 dogs and they absolutely freaking loved the food! 1 dog is particularly fussy, and she now DEMANDS Farmers Dog! LolMe, and the 4 amigos, highly recommend!!
Pamela Hunget
We have two dogs that are the light of…
We have two dogs that are the light of our home, and I am flabbergasted by the changes we have seen since paying for what we get- in this day and age where I do not trust our human food. I am a healthy skeptic lol. However, so far, our two dogs have demonstrated a tremendous increase in vitality, youthfulness, energy, healthy coat, weight and appetite since beginning to eat the farmers dog Whole Foods. Highly recommended!
Consumer
This is such a great company and has…
This is such a great company and has such good quality anti-inflammatory, nutrient-dense food for your pups!I love the non-gluten options, with the parsnips or brussels sprouts. I ordered the chicken, turkey, and beef options and each of them are unique. With healthy vegetables. So healthy and clean ingredients. Love love!!Even the different treats! I ordered the beef liver, apple, and sea salt ones. To help with liver/iron.Even the team is so supportive, empathetic, and passionate to help and about dogs.I ordered for my brother’s dog, to help extend her life and to educate him/family on the benefits of real homemade dog-food, at an affordable price.I know this food will help Sandy live longer on her last days and I’m sharing to all my family and friends about The Farmers Dog. And will continue to spread the word to others.I’ve worked in the health industry for humans and I see the extra steps, The Farmer’s Dog take to have clean ingredients.I need to also give a shout out to Emma and Kate. Who were so helpful along this journey to help my brother‘s dog live longer.Thank you for the bottom of my heart. I send you many blessings, that your company grows and grows, and will be continuing to tell everyone about The Farmers Dog.Thank you, big hug and well wishes. I know Sandy is gonna enjoy her meals for the end of her life to feel better. Xoxo
Grace Carroll
Farmer’s Dog helped save his life
Called by a shelter, he was a tiny skin & bones needing emergency care. Saving Hope Rescue rushed to one vet needing a blood transfusion then, moved to a round the clock vet facility for ICU for a 2nd transfusion & more care. I fostered & within months adopted & picked up the rest of his special needs. Within 48 hours you helped with a special diet, my vet did medications & blood work every three weeks & medicated bath 2x week for months. He had a 25 to 50% chance of survival. It was pins & needle in 3 months able to neuter & do a dental safely & adopted he was a safe 6.5 lbs & finally making blood cells. He kept growing. At 10 months LilJack is healthy & 10lbs. Chihuahua mix. He is about 2.5 yrs old has almost tripled his weight & grown 3 to 4 inches taller & longer. He is learning to be a dog. Feels safe and is my velcro dog. Learning manners. Adopted by Mr.Frog as a little brother. Has all his fur & skin healed with one small scar on an ear. Thank you the quality of your food 100% helped save his life
Lois
Genuinely disappointed
I had been a customer since May 2024. Today, I canceled my service. They failed to deliver food, and when I realized I was dipping into my safety stock and that the delivery I was expecting wasn’t even in transit, I reached out. I was told their operations were disrupted by Winter Storm Fern. I understood that, but the lack of communication (no delay notice at any point) and the repeated assurances that “it would ship the next day,” when it never did, became too much.I canceled the service for my three dogs. The response I received was, “We are dedicated to customer service.” If that were truly the case, there would have been action when customer service was actually needed. I’m genuinely disappointed.Update - customer service reached out and did a convincing job assuring me that they understood my issue and were working on fixing it. Time will tell, but the attention is indicative of them being customer oriented so I will give it another shot.
Nicholas Moehl
The commercials dont lie
The commercials dont lie. First the dirty part haha my dogs ate kibble and pooped 3 times a day and a lot. Now they barely poop because their body keeps the good stuff which is all of it. My dogs are picky I had to put what I called skooby snacks, table scraps gravy meat etc in their dinner nightly or they wouldn't eat. Now they eat just farmers dog and are so excited as I prepare it and devour it and lick their bowls clean! Can't say enough good. And not terribly expensive!
Joe Baumer
Such a shame Batch prepared plated food
Such a shame, I had been so looking forward to this meal. Let me start by saying that the staff were exceptional. We travelled that day 1 ¾ hours to the Pub on a wet & windy day & it was longer on the way back because of flooding. Ordered some drinks at the bar, rather hoping that Clarkson would uphold British brewing with a nice real ale. Sadly disappointed, gas pressured glass of very cold, tasteless, coloured water. I couldnt even finish the IPA beer (an exceptionally rare event)Ushered to our table, orders taken promptly. Miraculously the order being put in just 1 minute later the plates were coming out. There wouldn’t have been enough time to plate the food let alone cook it. We were sitting near the service door & observed this to be the norm. Indicating that the food was batch prepared in advance & left plated on the pass. To me it appeared to be a slick systemised kitchen & a "get them in & out" mentality, rather a kin to Maccas. Rather then showcasing great British food at its best which is what we were expecting.Mains saddle of lamb with mint, should rename this “mint with lamb” , the mint was so overpowering couldn’t taste the meat. Veggies were rather oily. Pork belly was tough & dry, stodgy veg, We shared a cheese cake which was rather nice.As the beer was awful, decided to have a coffee wth desert, nope! Its not British, but apparently Cornwall grows tea, so had a pot for two, a large pot enough for at least 5 cups. BUT just 1 tea bag !!!Wasnt super expensive at £130, But wont return
Sarah
My dog was overweight and I decided to…
My dog was overweight and I decided to purchase a plan with The Farmer's Dog. Best decision I ever made. Not only has my dog lost weight and become more active, which is worth the price alone, someone from the company is always reaching out to make sure everything is going good. Can't rave about this company enough.
Melissa Stineman
Truly the best company and the Farmers…
Truly the best company and the Farmers Dog team has helped us for the following - food when traveling - emergencies (replaced when electricity went out)- exceptional customer service and genuine car- helping our dog eat regularly and updating with his size and growth needs (puppy to adult)Thanks you Chris and Harrison on the team!
Annie Kim
Great Customer Service!
The customer service of this company is beyond wonderful. An order had been sent to me that I didn't know about and they immediately refunded me and asked that I donate the food to a shelter! They were lovely, accommodating and so kind!
Lesly
