Custom Order Experience with Austin Colton
We recently had a customer looking for custom chocolate boxes, and Austin Colton was amazing throughout the entire process. He provided everything we needed to get the order moving quickly and even secured competitive pricing for our customer. When the boxes arrived, our customer loved them! The gold-foil finish was great, the packaging was excellent, and their chocolate bars fit perfectly. The order even arrived earlier than expected. Overall, Austin made this experience incredibly smooth, and we truly appreciate his outstanding service.
Laureltree Promotions
5 stars!
Highly recommend using The Customize Boxes. Excellent customer service and communication through the whole process, and incredible final product.
Caroline Schaupp
Responsive Supplier with Attention to Detail
I contacted numerous potential suppliers about a custom box order with very specific parameters. I am happy I decided to go with The Customize Boxes. They were very responsive and helpful, especially Austin Colton. Would recommend and reorder.
customer
Good communication and product
Communication and responsiveness was great. Boxes arrived in the given timeline and were nice quality. I would recommend this company and do plan to use them again.
Christina Melissa
Appreciate the customer service!
Appreciate the customer service!
Liam Gavin
Definitely would recommend!
We had a wonderful experience working with Justin and the Customize Boxes team to create elevated seeding kits for our brand. Justin is extremely communicative, fast and easy to work with, and the final product was gorgeous! They are great quality, and exceeded our expectations. In fact, we've already started working on another project with them!
Courtney White
Great experience
Great experience, it being my first time ordering custom boxes. Austin made the process smooth & seamless by impressively handling all of my mind changes with last minute correction & the order made to me before needed date. They’re my new go to!
Lavonda Dean
This is the best custom luxury box company I…
This is the best custom box company I have found to use for my business. Three months ago I started searching online for a custom luxury box company with good customer service! After buying several sample boxes from other companies that did not quite my needs I met Dominic from The Customize Box company and he worked through exactly what I needed to create the perfect product box for my business. I would highly recommend using this company!
Laura
Easy to put together, good quality boxes!
The Customize Boxes was the only company that responded to me quickly. Dominic guided me through the process, was easy to reach, and wasn’t afraid to pick up the phone when needed. We opted for flex shipping and received our boxes on time, and we loved them. They were easy to put together and good quality. They also worked with a dieline we already had, which was incredibly helpful.
hannah
Highly Recommend!
Excellent experience with Justin! I had a tight deadline for a client, and our orders came out perfectly. Justin has great communication, provided custom templates, and brought our vision to life. Will definitely be using The Customize Boxes again in the future.
Madison
What a great experience I had working…
What a great experience I had working with Dominic. I had a very tight deadline for a clients order and he made sure that the boxes were manufactured and shipped on time.
Vick Asatryan
Great product and customer service!
Great product and customer service! The product quality is excellent. I had the pleasure of working with Austin Colton as my CSR. Austin is attentive and professional. He provided exceptional support with my order. I look forward to working with him again.
Harry
Justin & the team are AMAZING!!
Justin & his team were FANTASTIC to work with! From our first call all the way through production, they were extremely thorough, communicative, & professional. Prior to finding The Customize Boxes, we had samples made by several companies, though none were at the level of quality we were looking for.That is, until we met Justin & the team, who created something truly polished & unique for us. They were also able to make a 3D mock up prior to creating the samples to give us peace of mind & the opportunity to communicate any design changes (whereas many other companies insisted on printing without a full mock up design). The team created a custom 2-piece tin (with embossing), a set of custom cards for us, and airtight plastic wrapped both.The coordination was seamless & Justin was/is incredibly responsive. We always have felt supported & understood by the team - who gave us great feedback on our design as well. The product is high quality & turned out even better than we had expected - we will be placing another order very soon!Thank you to Justin & his team for being great partners! If you are wondering whether to move forward with The Customize Boxes - this is your sign to go for it. You’ll be very happy you did.
Bridget
Our boxes turned out great
Our boxes turned out great! Austin was extremely responsive and helpful. He made quick adjustments in order for us to get our boxes perfect and right on time.
SJ
Great company to work with!
What's made this a good experience for me is the design help for my product boxes, prompt service, and great communication about the product throughout the whole process. We're on our 4th order and about to start on our 5th and 6th. We've worked together enough now that there's trust built up and some familiarity with our products and packaging, which makes everything so much easier. Really had a positive experience working with them!
Sarah Sevedge
Austin was very helpful with advice to…
Austin was very helpful with advice to make the design even better for printing! Good turn around time and quality product.
ROBERT RICE
I can highly recommend The Customize…
I can highly recommend The Customize Boxes. My interaction with Justin Baker was superb - always ready to respond immediately and work out solutions quickly and efficiently. The quality of the boxes is very high and the speed with which they were printed and sent was very quick.
Natasha Honan
My purchasing experience with h Austin…
My purchasing experience with Austin Colton for my custom boxes was excellent! He had great communication and responsiveness throughout the entire process. I'm very happy with the quality of my boxes, customer service, and quick turnaround time of the product from order to delivery to my home! Thank you, Austin!
Annie
Justin Baker did an excellent job…
Justin Baker did an excellent job preparing and delivering a new printed bag for our company. Beautiful work!
Steve Self
Easy to work with Austin to get exactly…
Easy to work with Austin to get exactly what I need in a very quick turn around. He's always checking in and making sure we have what we need before I even have to ask.
Brad
