Stay well clear
Stay well clear ..brought a car after 3 days fault light came on and battery wouldn't hold charge so had to jump start it all the time .After numerous texts and phone calls told the fault was because of battery !!.Appointment was arrange to go back to garage and have new battery fitted.(when I got there 80 mile trip battery hadn't even been ordered ) 3 hour wait . Surprise, Surprise fault was still showing , was told they would order parts and phone us ..well 4 weeks later still no call , obviously takes longer in Wales to order parts lol..Took it to are own garage and fault fixed the same day ..stay clear after service rubbish , happy to take your money but not happy to fix faults that appear on car within days and obviously sold with a bad battery !!
Julie Bevan
Avoid this car sales at all costs !!
Avoid this car sales at all costs !!The car sales banter is happy and promising when you are purchasing your car.Sadly this is where it ends, have left my daughters car 3 times for approximately 2 weeks in total to have leak sorted and she still has a wheel well full of water.The after sales are full of promises but they are all lies, don't t think they ever actually did any work on it, so wished I had read the reviews before buying from them.
Linda Moule
d bad experience withe these crooks
Had a bad experience with these crooks bought an astra off themHad my mate to have a look at it who is a mechanic coz engine management light was on.it opened a can of worms egr valve was gone on it all pullieswere lose and timing chain on his way out ,so took it back cause was under warranty said they would do egr valve but not the chains.so il left it with them had it back off them 6 days later and the work wasn't done .all their cars by the looks of it are ready for the knackers yard.be warned after sales awful if I could give a no star I would have.
jason john
Avoid avoid this company ,bought a kia…
Avoid avoid this company ,bought a kia soul off them it was not fit for use took it back and they give me another car still owing me 1000 pound ,the car they give me was faulty no heater at all ,I waited 3 weeks to have it repaired they didn't do this ,I rejected the car under the Consumer Rights Act 2015 ,sent them emails, wrote letters ,been on the phone to citizens advice ,they said keep on communication with them so you got a paper trail ,if still no response they will go to trading standards and take legal action ,this have made me so bad ,they shouldn't be trading in any shape or form ,and taking money off people who work dam hard
Kym Isaacs
The car I bought did not go further…
The car I bought did not go further than 20 miles before the first of multiple problems. Power loss, engine coolant “water pump” gearbox and Turbo gone. When I spoke to them, they came out with a load of lies. Bought the car for my son, to get to work in. Cazzo don’t even check the frauds out.
Lee Stephens
Bought a Evoque from them in November…
Bought a Evoque from them in November 2025, service was great. Did a couple of jobs before I picked it up including a service and belt change. Did have a teething problem, but phone Denis up and had it in the next day to fix it. Cannot fault them.
Shelley O'Neill
Thieves
Bought a car from the previous name 4x4 centre ltd. Started court action and they changed their name. Bought for £8000 currently at £6000 in repairs, ignored every email and fobbed off on the phone, no wartanty honoured, stay clear if you value your money.
Mr Nikolas Carter
Bought a car from the car centre less…
Bought a car from the car centre less than two weeks ago, having been told that the car was clear of any accidents.Upon reviewing the car, there has been damage to the back of the car that shows a rear impact and a very shoddy repair job on the bumper.When I contacted my point of contact, I was informed that they’d sort this out and that the damage to the boot was not there at point of sale.Following this, I have since received a phone call telling me the damage was there beforehand and they would not be fixing it.Having requested a full refund as expressed in writing, and is my right under the misrepresentation of sale in the consumers act 2015, I am now being told to wait for their legal team to respond to my letter.
Ian Francis
Bottom of the barrel car sales. AVOID
Absolute nightmare start to finish. Bought a car, 7k+ and immediatley broke down within 200 miles. Waited days for it to be recovered from the drive and then messed about waiting for refund several days after the car was collected. No communication from senior staff, just fobbed off with pathetic excuses time after time. AVOID LIKE THE PLAGUE.
Alife
Outstanding after sales/customer service
My daughter bought her first car a Peugeot 108 from here last Sunday, was delivered to her Wednesday. Unfortunately when she got up on the Thursday morning she noticed petrol had leaked onto the drive overnight. We rang the car center at 9am and they had a recovery lorry collect the car by 11.20, at 3.15 we phoned to see how things were and they told us it had all been fixed it was a simple loose fuel pipe issue which had been rectified and the car would be returned the same evening. They kept to their word and the car was returned just after 6pm and it is absolutely perfect now. Can't thank the car center enough for dealing with the issue so quickly and getting the car back to us the same day!Highly recommend buying from here
Michelle Sullivan
WOULD NOT RECOMMEND
Sales and part-exchange were straightforward, but the after-sales service has been awful.Almost immediately I had problems. I was told my logbook with my private plates had been posted and registered, but when I notified my insurer they couldn’t find the plates. I later found out the car hadn’t been registered to me at all, meaning I was unknowingly driving with the wrong plates.I was also told the car would cost £20 a year in road tax — it’s actually £180.I was assured my part-exchange finance would be settled the day I collected the car. Instead, both I and my finance company had to chase them daily. They finally paid it on the last possible day, despite having my settlement details twice.Then came an oil spill on the day I got the car. I contacted them multiple times with no response, and when I finally got through I was told not to worry unless it happened again. It did — several times — until a larger spill triggered an oil warning light. Even then I was told they were too busy and to bring it in a week later. When I dropped it off at 10:30, by 2pm it still hadn’t been looked at. Another garage had checked it prior to me taking it and found an oil leak, brake issues, and poor wheel alignment and told me to take it back to the dealership. At one point they even told me that issues with used cars are normal, to which I had to explain that the car should have been fully checked before it was handed over to me.Citizens Advice informed me I was entitled to a refund under the Consumer Rights Act 2015. I requested this in writing and asked them not to repair the car. They ignored the email, told me their legal team would contact me (they didn’t), and then called only to say the issue had been fixed — even though I had explicitly requested a refund. Citizens Advice confirmed they shouldn’t have repaired it once the refund request was made.To make things worse, they told me I would owe them money if I proceeded with the refund for a faulty car and citizen advice didn’t know what they were talking about, neither did the garage that I had check my car who advised me it wasn’t fit for purpose.Their communication is terrible, their understanding of consumer rights seems nonexistent, and their customer care is shocking. The whole experience has been extremely disappointing.
Emily Morgan
NEW Premises in treforest the old ford…
NEW Premises in treforest the old ford garage and called not the 4 x 4 centre ltd Pengam hengoed CF82 8AU owner Evan Courtney but The car centre treforest main Ave Pontypridd cf375ur.Avoid avoid!!!!!!!!!!
Private
They can be honest when selling a car
They can be honest when selling a car Bought a mercedes SClass walked into showroom to pick it up my face dejected Knew i eas going to have problems told the car was fully serviced but not even touched new mot with no advisories brakes n discs below minimum and numerkus other faults air cinditikn not working leak somewhere may i go on dragged there heals took it to my local merc dealership for repairs n sevice and to get it valeted cost me over £2000 TOLD by them to bring it in n theyl fix the remaining faults am 2.5 hours away not even a loan car so i can get back home avoid at all cists false descriptions on video
Salem
Great purchasing experience and service
Bought myself a new range rover. the service was brilliant. the car is amazing and i cant thank the sales staff enough, after sales service is great too, easy to get in contact to resolve issues. Happy with my experience, would recommend and will buy from again in the future
Michael Dodd
AVOID
Spent over £40,000 on a used Mercedes GLE 63 S from The Car Centre in March and my excitement lasted all of three weeks. Numerous errors, and the dealership has gone completely radio-silent despite reading my WhatsApp and emails. No replies to emails, no call-backs—nothing.AVOID.
Nathaniel Allen
