The worst company
The worst company. Took the money without asking. Will never work with them. Very unprofessional.
Paul Gupta
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TaxCloud
4.350 reviews
Last reviewed: Feb 19, 2026Do you agree with TaxCloud's TrustScore? Voice your opinion today and hear what 191 customers have already said.
taxcloud.comMember since Mar 2026
TaxCloud is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed February 19, 2026.
Customer Reviews
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Peace of mind for sales tax compliance
I needed to find a way to get sales tax compliant in several states, but wanted it to be easy and not add to my load as a small business owner. I chose Tax Cloud and so far it's been a great experience. The onboarding was simple. I appreciated having live help during the integration process. I think the cost is very reasonable, but more than that, I love the peace of mind in knowing that all of these crazy sales tax thresholds are being managed and sales tax is being filed and I don't have to have to give it a second thought.
Renee Hill Wood
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Terrible support
Terrible support. Replies come once a week, there is no chat, and in the end I cannot even get a clear answer about pricing within two weeks.
Ales
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A great choice
The company is in the US and you can easily access their customer service. Onboarding is easy. It's so nice to not have to worry about sales tax. Very professional!
Avery Jennings
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Great Pricing and Service
Pricing is much more affordable than our previous provider (Avalara), and the overage policy on their subscription tiers is significantly more "friendly."The support team is US-based and integration was straightforward with their WooCommerce plugin.TaxCloud's SST filing capabilities are great for us as we are active in all 50 states.
Tim Neukom
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Stay Clear of TaxCloud
Terrible experience working with TaxCloud. Been trying to understand what was remitted over for my business for each state and it's now been two years no answers. I am told to look at the Jurisdiction report, but okay if I could get the answer from the Jurisdiction report why can't they show me what to look at and give me an answer?When I first signed up with TaxCloud, I had reached out for help with setting up my sales tax. They ill informed me that I needed to sign up for all SST states. Come to find out I was charging sales tax in many states that I did not hit Nexus in. If you ever have any questions on what was remitted over for your business in a certain state you will never get an answer. Totals never matched with what sales tax I was collecting. Still waiting on answers to get the totals. I think they are just ignoring me now.Do yourself a favor and try Numeral or someone else besides TaxCloud. I'm sure they will reply to this review but that does not mean I will get any of the answers to any of my questions regarding what the hell they paid for on my behalf. All just a big mystery somehow hidden in spreed sheets that no body from TaxCloud can seem to show me.
Shyra Accuardi
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Great!
We have been with Avalara for many years and the cost continued to go up at astronomical rates and the service was mediocre at best. I shopped several other options and decided on Tax Cloud. The swap was seamless, onboarding a breeze, and customer support is unmatched. 8 months in and and happy we made the move. The only negative was our pricing was lowballed and we have had to increase our plan multiple times even though I provided all necessary information/order count etc for our initial quote.
Avery
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Taxcloud Makes Sales Tax Easy
Taxcloud makes tax calculations simple and fast. Easy to integrate with my e-commerce store and they submit my taxes for me to the various states. Highly recommend.
TankAndBarrel.com
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TaxCloud has been super easy to work…
TaxCloud has been super easy to work with. I am a new e-commerce store owner and know nothing about taxes and they have taken over everything. Onboarding process and updates have been great with the team.
Anna Sullivan
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QuickBooks and Sales Tax for Multiple States
Tax Cloud helped me with finding the appropriate taxes for my estimates and invoices in QuickBooks. They also registered my business with all of the states we are doing business and file the monthly/ quarterly tax returns. This was very stressful for me with just two states; so when we grew to over thirteen, I got help! TaxCloud made the whole tax process easier!
PatB
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Highly recommend TaxCloud
TaxCloud team was active, organized, and direct with expectations. Their onboarding made the transition to their platform simple! They are a pleasure to work with and very knowledgeable, looking forward to a continued partnership with them.
Insect Shield
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I can't say enough good things about…TaxCloud Delivers: Easy Setup, Outstanding Support, and Great Value!
I can't say enough good things about TaxCloud! Their onboarding process was incredibly smooth, and their portal is user-friendly, intuitive, and easy to navigate — a complete game-changer compared to my previous experience with Avalara.What truly sets TaxCloud apart is their exceptional customer service. Every time I had a question or needed guidance, their team responded promptly and professionally, making me feel like my business truly mattered. It's refreshing to work with a company that values its customers and goes above and beyond to provide support.On top of that, their pricing is highly competitive, making their service an even better value. If you're looking for a reliable, efficient, and customer-focused tax compliance solution, I highly recommend TaxCloud!
Natalie Price
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Great app for filing taxes
Automating filing taxes has saved us time for our Shopify store. Great customer support, they are so helpful and have answered all my questions. Easy to integrate. Prices are competitive.
Josh
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Wonderful company which delivers...
Wonderful company which delivers...Great product!Great customer support!Fair pricing!
Amy
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Great App
Great App, would highly recommend for any company looking to make the sales tax process much more efficient
Chris
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Clear choice!
The TaxCloud team has been a pleasure to work with, demonstrating responsiveness, professionalism, and efficiency in addressing our inquiries. Among the companies we evaluated, TaxCloud stood out as the clear choice. Their tool is intuitive, straightforward to set up, and user-friendly.
Ray Kim
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The tax Cloud people went out of their…
The tax Cloud people went out of their way to answer all ur questions and extended themselves to help get us out of a jam.
customer
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Very responsive onboarding team
Very responsive onboarding team. The app has a great interface and is super easy to use. This is taking a huge load off my shoulders as a small business owner.
customer
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Great fit for our growing business
The TaxCloud team was very pleasant to work with. Implementation went smooth with our payment processor Stripe, and WooCommerce. We chose tax cloud because while we handle our only state nexus in house, we have been worrying about keeping track of nexus in other states as we grow with our 3 entities. TaxCloud seemed to be the best option for the price and so far it's been great to get it setup for 2025.
Caleb
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Highly recommended for anyone managing multi-state tax compliance!
Managing sales tax compliance for a catalog of over 70 stores across 31 states is quite the task, but Taxcloud has helped us streamline the process with an efficient/automated approach. We have tried going it solo and staying on top of compliance in-house, but using Taxcloud has been WAY more efficient, way faster, and way cheaper. Easy 5 stars
Dustin Gunter
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According to TrustPlane, TaxCloud has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/taxcloud-com