The service is great but the shipping…
The service is great but the shipping is slow and doesn’t communicate very well
Cyndi C.
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Taunton Bay Soap Company
4.850 reviews
Last reviewed: Feb 27, 2026Do you agree with Taunton Bay Soap Company's TrustScore? Voice your opinion today and hear what 106 customers have already said.
tauntonbaysoapcompany.comMember since Mar 2026
Taunton Bay Soap Company is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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50 reviews
Fantastic service and products
Fantastic service and products. Never have I been disappointed. They get the orders out the door incredibly quickly, reasonable costs, quality products
Jill Woodworth
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Every time I place an order it is…
Every time I place an order it is shipped right away and everything is always correct. I have full confidence in the products and the service I receive.
customer
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Thank you
Thank you I hope that both sides of your pillow are cold :)
customer
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Quick shipping and great product…
Quick shipping and great product quality every time. Problems are addressed immediately. Friendly, caring staff—I’ll stick with them for good.
Harrison Abbie
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The provider is great and supportive…
The provider is great and supportive and good
Suraj Pal Negi
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Best In USA
TBTS is the best source for kratom that you'll likely find anywhere in the USA. There's not room to explain a multiplicity of reasons: quality, price, knowledge of use of each strain & customer contact skills are the primary but not the only ones. There is a culture there of trying to ease the suffering of others that transcends a normal company culture. Exceptional professionals.
Eric
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In eight years of doing business with…
In eight years of doing business with Taunton Bay Soap Company, I have been very pleased with their products and customer service. I highly recommend them!
Joanne Troy Perry
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They seemed sketchy to me because of…
They seemed sketchy to me because of the thinly veiled use of language (Asian "tea leaves) and the fact that they are listed as a soap company primarily, but it's where I get my kratom and it's always been a good experience. They always ship really quickly, too.
Matt Keefe
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Great company always on time with…
Great company always on time with orders. If they mess up they fix it and make it right.
Eva Wood
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Product is always fresh & shipping is…
Product is always fresh & shipping is timely. I won’t buy from anyone else.
Joni Tornambe
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Love this place
I have been ordering from Taunton for 5 years and I really enjoy so many of their products. Everything always arrives in a timely manner and customer service is excellent!
Sheri
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Best quality kratom for amazing prices
Great prices, amazing products, awesome customer service!! I have been a loyal customer for years now. Only place I get my kratom!
Megghan Snyder
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I have been buying kratom from these…
I have been buying kratom from these guys from 3+ years and it is by far best prices and quality around.
Nicole Pando
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Just love the simplicity of this…
Just love the simplicity of this website and the great quality of the products down to the prompt shipping. Been using this website to by products for the past 3 years and will continue versus going down the street to a shop. Now that says greatness.
James Brown
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Amazing shop!
I love the quick shipping and constant sales, as well as the fact that what I need is always in stock.
Ameyers
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Best Kratom for quality, cost and consistency!
Been ordering exclusively from TBSC since 2018. The Green Maeng Da is what I typically order and it’s consistently high quality. Never once had a batch that wasn’t exactly as expected. I’ve tried many of their other products which have all been equally good quality but the green maeng da works best for my severe chronic nerve pain and chronic fatigue from autoimmune disease. Shipping is always prompt as well. I recommend TBSC to others in the chronic illness community who want to get off of heavy prescription pain meds and those already taking Kratom from other vendors. Cannot say enough good things about TBSC!
AS
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They always have quality products and…
They always have quality products and they ship fast. The customer service is outstanding. I would highly recommend
SHANI STOTT
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I only shop here for the products I purchased.
Everyone I talked with over the years were very pleasant and helpful.They are very knowledgeable about their products and that helps me with products I am not familiar with to decide the one [s] to buy.I am glad they are there for me.Sincerely,Dave Venen
Dave Venen
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Fast shipping and superior products
Fast shipping and superior products. Very nice customer service :) Reasonable prices.
Cassandra E.
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According to TrustPlane, Taunton Bay Soap Company has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/tauntonbaysoapcompany-com