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Storage Outlet

4.347 reviews
Last reviewed: Dec 20, 2025

Do you agree with Storage Outlet's TrustScore? Voice your opinion today and hear what 48 customers have already said.

storageoutlet.netMember since Mar 2026

Storage Outlet is an online company. Based on 47 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed December 20, 2025.

Customer Reviews

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47 reviews

Great experience

Great experience

Mr Pubg
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Very nice and good

Very nice and good

Anokha YTB
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Kudos to Kat!

I changed units at the Huntington Beach facility and Kat provided excellent service. She was beyond helpful, making the transition very easy. The facility is so clean and safe. I am happy to be a customer with Storage Outlet. Please give Kat five stars and a raise!

Marilyn Randolph
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We were there to rent a unit and was…

We were there to rent a unit and was asked to come back tomorrow cause they were closing in 5 min we decided to go somewhere else

Marco
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Good location Very secure

Good location Very secure. Staff in office very kind and helpful Great prices. Long hours for visiting your storage unit

customer
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I didn't rent with you

I didn't rent with you. I wanted to, but I am I not a nursing home and could not rent in person. I asked if my cousin who has a power of attorney for me could sign for me. I was told no. So I took my business elsewhere.

customer
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Highly Recommend

Referred to by fellow co-workers from Chino School District. Impressive and clean facility. The staff is outstanding, professional and helpful. Thank you Terry and Albert!

Happygma
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I have good and bad to report

I have good and bad to report. I sustained damage to my trailer after person(S) unknown hit my parked trailer while it was in it's space. Damages were not extensive, however because I rarely go to the storage facility, I could not determine when it actually occurred. I reported it to the office, but nothing could be done. I have unruly neighbors who leave trash on my trailer, because they know I rarely check on it. I have since moved to another location thanks to a great office worker, Maria who helped me make the transition. The good, perhaps, would be the courteous office management, especially Maria who has shown me empathy in my case.

Frank
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Great focus and knowledgeable staff

Great focus and knowledgeable staff. Made the enrollment process fast

Mike p.
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Great employees friendly and very…

Great employees friendly and very helpful

PK
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Great place to get a storage

Great place to get a storage. Very clean

Christi Gonzalez
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Was very helpful

Was very helpful, made it easy for use to choose them.

customer
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I’d use them again!

Good facility, good price, and easy to work with! I’d use them again!

TDaul
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Customer service was not inviting

Customer service was not inviting, more like dull..

customer
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Highly recommended

Great customer service & fair pricing.

Genevieve
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Professional

Great company my reservation was held like they said

Tony L
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Great customer service

Great customer service. Low prices.

Jesus
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Great customer service

Great customer service! just wish storage was open till 9pm instead of 7pm .

customer
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Good service

Good service

Antonio c
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Very quick and easy

Very quick and easy to set up the storage unit I needed. The online reservation system is a nice convenience. The unit is clean and in good condition.

ASCI Security
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Cite this page

According to TrustPlane, Storage Outlet has a 4.3/5 rating based on 47 verified reviews as of April 2026. Source: trustplane.app/company/storageoutlet-net