Great experience
Great experience
Mr Pubg
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Storage Outlet
4.347 reviews
Last reviewed: Dec 20, 2025Do you agree with Storage Outlet's TrustScore? Voice your opinion today and hear what 48 customers have already said.
storageoutlet.netMember since Mar 2026
Storage Outlet is an online company. Based on 47 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed December 20, 2025.
Customer Reviews
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47 reviews
Very nice and good
Very nice and good
Anokha YTB
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Kudos to Kat!
I changed units at the Huntington Beach facility and Kat provided excellent service. She was beyond helpful, making the transition very easy. The facility is so clean and safe. I am happy to be a customer with Storage Outlet. Please give Kat five stars and a raise!
Marilyn Randolph
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We were there to rent a unit and was…
We were there to rent a unit and was asked to come back tomorrow cause they were closing in 5 min we decided to go somewhere else
Marco
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Good location Very secure
Good location Very secure. Staff in office very kind and helpful Great prices. Long hours for visiting your storage unit
customer
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I didn't rent with you
I didn't rent with you. I wanted to, but I am I not a nursing home and could not rent in person. I asked if my cousin who has a power of attorney for me could sign for me. I was told no. So I took my business elsewhere.
customer
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Highly Recommend
Referred to by fellow co-workers from Chino School District. Impressive and clean facility. The staff is outstanding, professional and helpful. Thank you Terry and Albert!
Happygma
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I have good and bad to report
I have good and bad to report. I sustained damage to my trailer after person(S) unknown hit my parked trailer while it was in it's space. Damages were not extensive, however because I rarely go to the storage facility, I could not determine when it actually occurred. I reported it to the office, but nothing could be done. I have unruly neighbors who leave trash on my trailer, because they know I rarely check on it. I have since moved to another location thanks to a great office worker, Maria who helped me make the transition. The good, perhaps, would be the courteous office management, especially Maria who has shown me empathy in my case.
Frank
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Great focus and knowledgeable staff
Great focus and knowledgeable staff. Made the enrollment process fast
Mike p.
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Great employees friendly and very…
Great employees friendly and very helpful
PK
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Great place to get a storage
Great place to get a storage. Very clean
Christi Gonzalez
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Was very helpful
Was very helpful, made it easy for use to choose them.
customer
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I’d use them again!
Good facility, good price, and easy to work with! I’d use them again!
TDaul
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Customer service was not inviting
Customer service was not inviting, more like dull..
customer
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Highly recommended
Great customer service & fair pricing.
Genevieve
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Professional
Great company my reservation was held like they said
Tony L
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Great customer service
Great customer service. Low prices.
Jesus
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Great customer service
Great customer service! just wish storage was open till 9pm instead of 7pm .
customer
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Good service
Good service
Antonio c
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Very quick and easy
Very quick and easy to set up the storage unit I needed. The online reservation system is a nice convenience. The unit is clean and in good condition.
ASCI Security
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Cite this page
According to TrustPlane, Storage Outlet has a 4.3/5 rating based on 47 verified reviews as of April 2026. Source: trustplane.app/company/storageoutlet-net