Superb Stannah Stairlift Solution
Excellent team from sales to installation. The set up is perfect. We are very happy.
JP
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Stannah Stairlifts USA
4.750 reviews
Last reviewed: Feb 28, 2026Do you agree with Stannah Stairlifts USA's TrustScore? Voice your opinion today and hear what 1,248 customers have already said.
www.stannah.com/en-usMember since Feb 2026
Stannah Stairlifts USA is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Everyone at the company is kind
Everyone at the company is kind, friendly and professional.
Carol
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On time and pleasant to work with
On time and pleasant to work with. Both Jamie and Jeff made my installation go smoothly. Love the freedom of being able to move between the floors of my home.
Violet
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It was nice that we had a knowledgeable…
It was nice that we had a knowledgeable rep to sit and explain the features. Did not rush the process. The installer very polite, clean and organized. Kept the area picked up.
John R
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The installer did a very professional…
The installer did a very professional job and very quick. When finished he discribed how to use and store and the mantinence . My wife and I are very pleased.
Michael Gaudino
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We have been very pleased with our…
We have been very pleased with our experience with Stannah, from their first visit to the install. Kind and professional service
Mary Grace
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We are very pleased with the work done…
We are very pleased with the work done on our home chairlift. The team arrived on time, got straight to work, and didn’t waste a moment. They installed the chairlift efficiently and then took the time to show us exactly how to use it. If I had to describe them in one word: efficient.
Jim and Joanne
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Super great service
Super great service, and quick too!
Christos Mylonas
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I was in retail customer service for…
I was in retail customer service for over 37 years James your installer was outstanding he knows his product and how to communicate with the customer We are very happy with the installation
Jack
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Great Experience Overall
Salesperson was down to earth, not pushy, answered all our questions clearly. Installer, Jacob, was awesome! Friendly, great work ethic, a pleasure to have when someone is working in your home. The starlight itself is wonderful for my Dad, even helps get heavy groceries up the stairs lol.
Lisa Einarsen
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prompt and courteous representatives
prompt and courteous representatives. detailed assessment of our needs and recommendations based on that. expert installation and instructions for use.
Betty
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Quality of product
Quality of product, especially when compared to others; professionalism of staff; delivery/Installation when promised
Jim
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Stairway to Heaven
Timely, competitive and responsive.
Teresa
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The installer!
The installer!
Fran
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The gentlemen were professional and did…
The gentlemen were professional and did an excellent job
Mary Cotty
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the chair is not suitable for tall people
They should have a larger chair for tall people. I am unable to get into the chair myself
Joseph
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Nice chair!
The chair itself functions fine, however, there was a communication problem and after week it is still not hooked up properly.
Dorothy Devine
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Professional attitude and installation.
Your service person arrived on time and worked until the job was done. He took time to be sure to explain how the stairlift worked. He was scheduled as part of a two person crew and when the other tech failed to show chose to do the installation himself rather than cancel and reschedule. I appreciated that.
Matilda
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The sales person was very knowledgeable…
The sales person was very knowledgeable and upfront about the costs. The installers were on time, finished within their estimated time period and protected and cleaned up the areas of the home they were working in. They also provided a quick review of operating instructions that wer very easy to understand. The stairlift is very easy to use and has been functioning very well in the time we have had it- about one month.
Joanne
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Installation was fast and efficient
Installation was fast and efficient. Jeff was very patient in explaining how the product works. We have been pleased with how easy it is to operate.
Sally
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According to TrustPlane, Stannah Stairlifts USA has a 4.7/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/stannah-stairlifts-com