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Specialty Answering Service

4.950 reviews
Last reviewed: Feb 27, 2026

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Specialty Answering Service is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

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Exceptional Support and Seamless Service Setup

We had a fantastic experience working with SAS while setting up additional services for our account. The entire process was smooth, well-organized, and supported every step of the way.Kaila was especially outstanding — she provided incredibly detailed responses, answered all of our questions thoroughly, and made sure we felt confident throughout the entire setup process. Her support, responsiveness, and professionalism truly stood out.We’re very happy with the level of service we received and would highly recommend SAS.

Aixa Vilar
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Quick responses and great communication

Quick responses and great communication

Michelle VanDyke
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Taniece and I can say all Reps are high…

Taniece and I can say all Reps are high level customer-service focused. They always provide prompt and effective solutions to all our request.

Patricia Masso Varela
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Long-Term Partner We Trust

We’ve been working with SAS Desk for nearly 10 years, and they have consistently exceeded our expectations. Their team is professional, reliable, and genuinely cares about representing our brand with integrity and warmth.Over the years, they’ve handled our customer support with patience and compassion — especially important for our senior customers who often prefer phone support. Their agents are well-trained, responsive, and always willing to go the extra mile.It’s rare to find a partner that delivers this level of consistency over a decade. We’re incredibly grateful for the relationship and highly recommend SAS Desk to any company looking for dependable, high-quality call center support.

SB
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Always helpful…

We only needed clarification on one item and Kelly was able to answer right away. While on the call she was able to show a few more features i wasn't aware of. Always helpful

Jessie
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excellent service great communications…

excellent service great communications wish we had found you much sooner

Dr. George Schwenck
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It's always a pleasure to do businesses…

It's always a pleasure to do businesses with these guys

Tommy Powers
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Excellent Customer Service

The company does a good job with the call center itself but it's the customer service reps that truly stand out. Always willing to help and they don't mind if you're not a tech guru.

Bruce P
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Very helpful and the switchover went…

Very helpful and the switchover went well.The only reason it isn't a 5 is that we missed some calls because we were no longer receiving notifications.

Cindy McNally
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Great Customer Service

For the entirety of my account I've had positive interaction with everyone. Recently Kelly D. helped update my company scripts to make the experience a little better for callers.Thank you as always!

Anetra Miranda
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I have been very happy with SAS

I have been very happy with SAS. Using the service has added a lot of time back in my day and removed the stress of missing calls while in the field.

Kyle
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Great customer support and follow up!

Great customer support and follow up!

Kenneth Caldwell
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Great Service - Meeting Your Needs

Great service and they really go out of their way to make sure you are set up for your exact needs.

Nate K.
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Great customer service!!

Great customer service when you need some help navigating your dashboard as there are so many options available to you to customize your profile.

Samantha Lancz
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Great experience.

Great experience.

Michael Mayes
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Help with changes to my account

Customer Service took my information and made the necessary changes to my account, immediately.

Pam
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Kelly

Kelly , was wonderful great customer service.Easy to deal with.Regards The Merino’s

Mark Merino
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The minor issue was dealt with quickly!👍

The matter was dealt with quickly!👍

Steve Davis
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Friendly and responsive service

Friendly and responsive service

Amber Philips
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Customer service is second to none!

Customer service is second to none!

John Guarino N
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Cite this page

According to TrustPlane, Specialty Answering Service has a 4.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/specialtyansweringservice-net