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Spa Medica

3.935 reviews
Last reviewed: Feb 16, 2026

Do you agree with Spa Medica's TrustScore? Voice your opinion today and hear what 37 customers have already said.

spamedica.comMember since Mar 2026

Spa Medica is an online company. Based on 35 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed February 16, 2026.

Customer Reviews

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35 reviews

Lens clouded over

Lens clouded over, had to wait 3 months for 1st appointment which has been cancelled due to being an NHS patient and told it will be another 2 months b4 we can get another appointment, bearing in mind my dad is a full time carer for my mum, I think 5 months of not being able to see clearly is unacceptable.

MrsAnnettePrigmore
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Smooth Operation helped by some great employees

My second visit to Spa-medica Bradford was as good and efficient as the first.Staff are well trained and courteous/helpful, the building is modern, and they provide free tea/coffee/biscuits.

Wroughtironron
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Impressive!

Yesterday I attended the Bedford Branch for a Cataracts Assessment. I was impressed by the friendliness and efficiency of every staff member I came across - from the Receptionist who gave me Directions (when my phone had no signals), to the Practitioners (Admin & Medical).Not least, when my cab was late arriving,two employees insisted on my waiting inside, past Closing Time! Huge thanks ‘everyone’, for being made to feel comfortable throughout!

Consumer
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Excellent and efficient

I had cataract operation on both my eyes at Wokingham branch in 2023 and recently one of eyes was burly, went to my Costco optometrist and she told me I needed yag surgery as it was cloudy. Within days of referral I got my first appointment and yag was done two weeks later. But here’s the amazing thing about yag surgery, upon arriving nurse put drops in eye , 20 mins later I got call to another room , I thought I was having my eye examined and within a minute I was told it’s done and my sight should improve with few hrs and it has. Wow such efficiency and the staff on all occasions were amazing, friendly. A big Thank for restoring my sight to normal

World traveller
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Laser like a light show.

I had Yag laser treatment at SPA MEDICA PRESTON ON 13th AUGUST 2025. Preparation was drops in eye. Little uncomfortable for few seconds, this to dilate the eye. Approximately 20-30 minutes later I had the laser treatment. NO Pain at all, just look at a light. All you see is lots of coloured lights. You can here few clicks . Really nice actually. Within minutes all done and finished and left. A big thank you to Spa Medica.

Patricia Carole Isbell
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I first went to SpaMedica in Borden…Bright Eyes

I first went to SpaMedica in Borden Sittingbourne near where I live. Had all my checks done there but then told as my cataracts were complex I’d be referred to Colchester or Chelmsford. My first right eye was done in Colchester 30th May 2nd left eye 18th July Chelmsford. Free transport was provided for both and I could also be accompanied by my cousin. All times I was made to feel relaxed and comfortable all the staff were absolutely brilliant. I’d like to say a big Thank you to Mr Dogramaci who performed both Cataract surgeries. Also Thank you to all staff included in my care past and present. I truly recommend SpaMedica I really couldn’t fault them. Last but not least I’m very pleased with my distance vision I didn’t realise my eyes had got so bad.

Lyn Benzie
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My both eyes sergery

A very good sevices aftre my sergery both my eyes looking very bright I am happy thanks to the Dr sergerah and all staff.Shah Hemmat

Shah Hemmat
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Spa Meduca Doncaster

I recently had a cararact operation at Spa Medica Doncaster.The service I received was excellent. The staff were professional helpful and efficient.The operation was a success. Thank you.

Karen Webb
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I attended Spa Medica Bolton for an…

I attended Spa Medica Bolton for an assessment,from the moment you stepped into reception the staff made you very welcome .The process was very through and at each stage you were well looked after.On the day of the surgery again the staff looked after you and put you at ease .The surgeon explained every stage of the procedure.I would highly recommend Spa Medica Bolton

Ann obeirne
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I stand by everything I wrote following…

I stand by everything I wrote following cataract surgery last year at the Truro clinic where I couldn't fault anything, superb treatment throughout.However, just recently have had problems with deteriorating sight in my right eye. Obviously my first port of call was the Spa medical help line for advice. The person who dealt with the call after taking my details very quickly and abruptly replied as the surgery was more than 6 months ago there was nothing he could do and said go back to your optician. This I did to be told I had PCO in my right eye that needed YAG laser treatment. I was then advised by the optician that she had to refer it to my GP surgery for them to send a request to Spa for examination and treatment. Basically starting from square one.Surely once an optician had identified a problem from cataract surgery there would be an easier route than starting from scratch and hoping for an appointment sooner rather than later.

Fred and thanks for your order
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As an NHS patient The speed and efficiency astonishing

As an NHS patient The speed and efficiency of the appointments, was astonishing, I had cataract surgery on both eyes at the Preston clinic. From referral by my optician the preop. was carried out within days and the first eye surgery two working days later the second eye five weeks later. The staff were all helpful and reassuring. The appointments were on time as planned. Excellent service

Derrick McCormick
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Just had my second Cataract Operation…

Just had my second Cataract Operation with SpaMedica Bradford. Couldn't have had better service if gone private. 1st op 11 Feb 2025, 2nd op 26 Mar 2025. All staff were very nice, helpful and put you at ease. Very efficient,no hanging about waiting. The staff and Surgeon performing both ops Couldn't have been better, explaining everything as they went. Would certainly recommend SpaMedica to everyone. Thank you team.

Mrs Parkinson
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hi/first class service in every…

hi/first class service in every way.will use them again.thank the staff at the telford clinic a big thank you from leslie tinkler.

Leslie Tinkler
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2nd Cateract

2nd Cateract: Left eye surgery on 13 Mar 25, transport from and back to my home. Well looked after before, during and after surgery.The surgical team were great and attentative, particularly the surgeon, who talked to me throughout and explained. Very, very pleased. Now healing nicely. Thank you Spa Medica.

Jim West
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See a real Dr!

See a real Dr!! Worst outcome for a hair transplant that was NOT even performed by the DR! I did not meet or consult the DR BEFORE OR DURING! Horrible place! Would your technicians or nurses not know that you should never put someone under anesthesia when they are panicking? Also, the damage and puncture wounds from where you took the hair have caused me to lose chunks of hair. This is an honest review to encourage people to see a doctor, not a technician. A hair transplant is a serious procedure that impacts your life daily. This surgery caused me to lose significant hair and has negatively affected my life in many ways.Additionally, I want to mention that you should have adjusted the cost. I was charged for 3,500 grafts but only received 2,600. An extra $2,000 for what? The cost should have been adjusted accordingly.Finally, I do not need to see you for PRP. What you offered me instead was another hair transplant at a lower price.NEVER!!! Even if it were free, I would never accept another procedure due to the horrible outcome.Please, everyone, make sure a doctor is performing your hair transplant—not technicians from a third-world country practicing on your head!

NanA A
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My wife's cataract surgery…

This was for my wife's cataract surgery. The initial checks and the operation were carried out quickly and efficiently.The staff were all friendly and helpful and there was lots of advice and information given.

Mr Paul Skinns
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Excellent company to deal with

Just had my 2nd catteract done with them. Both times they have been exceptional. All staff very efficient and friendly. Due to existing complications they have taken extra care with my treatment. From referral to completion 3 weeks. Can't rate them highly enough

Menopausal Minnie
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well looked after

All staff friendly and proffessional,felt well looked after from reception to surgeon carrying out medical procedure.

Alan Vergerson
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Compassionate and efficient

Compassionate and efficientI attended Spa Medica at Chesterfield for cataract surgery. I was offered my first pre-op appointment less than 2 weeks after my optician's referral and also offered surgery that same week. I have had both eyes operated on, and the care throughout the pre-op and both surgeries has been reassuring, professional and efficient.Very grateful to all of the team at Chesterfield who were involved in my care.

Andy Mellor
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Beware

Beware, no aftercare whatsoever. 24 hour “Emergency” helpline is worse than useless and advises a call back within 24 hours, which is completely useless in the case of an emergency.

Wayne Goddard
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According to TrustPlane, Spa Medica has a 3.9/5 rating based on 35 verified reviews as of April 2026. Source: trustplane.app/company/spamedica-com