Thanks for stealing money from me
Thanks for stealing money from me, I pitty you!!
Rod Macfarlane
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Solomotoparts
2.513 reviews
Last reviewed: Dec 24, 2022Do you agree with Solomotoparts's TrustScore? Voice your opinion today and hear what 13 customers have already said.
www.solomotoparts.comMember since Mar 2026
Solomotoparts is an online company. Based on 13 reviews on TrustPlane, it has an average rating of 2.5 out of 5 stars. Last reviewed December 24, 2022.
Customer Reviews
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13 reviews
Why oh why didn't I review these people…
Why oh why didn't I review these people before I got burned with over $2000 AUD.1) Incomplete order!2) No responce from emails!3) Bet they are using up the 30 day policy as I'm in Australia.4) Paid tax, import duites etc on over $500 USD of parts never sent!
Jason J Hall
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Really bad customer service
Really bad customer service. I purchased 3 SuperSprox rear sprockets for my DRZ 400SM. Either the parts were shipped/labeled in error, or the were not manufactured correctly. Granted, they say there's a 30 day return policy, but I didn't open the packages for a little over 60 days. The parts do NOT fit. SoloMotoParts gives their 30 day return policy as the reason for refusing a refund. I can't say I ever recall a business sticking to the letter of their policy when it was the business that screwed up. As it stands, I can't even sell them on EBay, since I don't know what hey fit. Thanks!
russ sears
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One of the worst online vendors out there
Ordered a seat for my bike. Upon receiving my order, I open the box and surprise! It was the wrong material. Got in touch with a representative and was told they would rectify the situation. Here it is two weeks later and crickets. No one will return my calls or emails. Now I’m stuck with this seat, and no way to return it for a refund. This seems to be their standard of practice. If you need to buy parts online, take your time and exhaust all options before giving this company your hard earned money. They will let you down
Justin L
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Thank you Solomotoparts
Thank you Solomotoparts. Full exhaust system and spares all arrived in South Africa. Will see me again for future purchases. Mike Creed.
Mike Creed
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I got screwed out of $70
Ordered some bar ends through them. Paid $70 for it. Got nothing. I called them to see if they can ship me another set or refund me. They said it’s my problem to deal with the post office. Now I I’m out $70 and nothing to show for it. Their customer service is garbage. Please do yourself a favor and stay away from them. Once they get your money they really can care less about you.
Fue Muas
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DO NOT BUY FROM THEM
Ordered Tank Bag with Tank ring. Only received Tank Bag. Customer service is none existent, they don't care about their customers. No one is answering the phones, I called 3 times. At same time I started sending emails (3), every time I got an answer with we are escalating this, after a week, no response. On my 3rd email I asked for partial refund for the tank ring, again it was forwarded to manager this time, NO ANSWER. DO NOT BUY, STAY AWAY FROM THESE GUYS, CUSTOMER SERVICE NONE EXISTENT AND RETURN ITEM IS NONE EXISTENT EITHER.
CJ Sam
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Absolutely the worst customer service…
Absolutely the worst customer service that I have ever experienced. They do not answer their phones or return emails in a timely manner. I ordered a product that they had reported was in stock but actually wasnt. I had to dispute the charge with my credit card company to get a refund as they would not even respond. These people are awful...
Frank Pierce
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NO CUSTOMER SERVICE
I ordered 4 items for $700. I received two parts that were $18 each, and did not receive the 2 saddlemen seats I ordered. I called and emailed for 2 weeks, never received a reply. I had to call my credit card company to get my money back. Avoid like the plaque!
Tony D
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No communication, horrible customer service.
Placed an order for some accessories many weeks ago. Never received any updates beyond the initial order confirmation. Upon looking at the order status on their site today they have listed it as "refunded". I've never received any communication from them regarding this status change, so now three days before my sons birthday I'm only finding out he won't be getting the gift I planned to give him. This is a horrible way to do business and insanely insensitive to a customer.
TeamDoty
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definitly buy there again
perfect customer service and nice products
Charles N.
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great shopping experience as always
Solomotoparts.com always has the parts I am looking for at a very competitive price. Delivery is prompt and the product is in excellent condition.
stukafgm
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great price
they gave me the exhaust at a great price
nate
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Cite this page
According to TrustPlane, Solomotoparts has a 2.5/5 rating based on 13 verified reviews as of April 2026. Source: trustplane.app/company/solomotoparts-com