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Solid Ground Financial

5.050 reviews
Last reviewed: Feb 25, 2026

Do you agree with Solid Ground Financial's TrustScore? Voice your opinion today and hear what 492 customers have already said.

solidgroundfinancial.orgMember since Mar 2026

Solid Ground Financial is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 25, 2026.

Customer Reviews

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Great service!

Jailene Hernandez was fantastic in the help process. My only issue is that they want me to contact a lot of the creditors myself to cancel my automatic payment, even though that's supposed to be part of the service. I'm sure that's not Jailene's fault though. Over all, a quick and great process to help me get out from behind these high interest loans I stupidly took out.

Jen T
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Jailene was so helpful from the start

Jailene was so helpful from the start. I’m glad I reached out tos tart this finacial freedom journey!

Joshua
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Jailene did an amazing job of explaining how the company will help me with the debt of payday loans. She reassured me that everything would be great . Thank God for her.

Jailene did a

Carl Rosenthal
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Super

Jaileens mannerisms and professionalism

David Campas
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Perfection

Perfection! Jailene was thoughtful and kind during the whole process! Highly recommend her!!

Cheryl Skotzke
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My communication with Bianca Tripicchio…

My communication with Bianca Tripicchio was great. She made what I was dreading very easy.

Cindy Marsh
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Review

Associate was very knowledgeable and helpful.

Troy Lynn Whigham
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Turn your financial life around

My debt was out of control until I found solid ground financial. They helped me get to a better place financially all while providing excellent customer service. Thanks again Solid Ground Financial you’re the best.

Dennis Hankins
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Jailene Hernandez is the best

Jailene Hernandez make the experience stress free. Provided clear instructions and answered all my questions clearly, honestly, and completely.

Dezi
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Fast friendly but professional service…

Fast friendly but professional service and tried to finish the process fast but correctly and professionally

Jose Martinez
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Excellent communication

Excellent communication

Karen Brock
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The stress relief of having debts…

The stress relief of having debts consolidated is worth the time to gather information.

Liz Romine
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They took a huge weight off of my…

They took a huge weight off of my shoulders dealing with payday loans

Sirena Houston
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A Great Company

I was online looking for a way to get control of my payday loans when the company's logo appeared. I gave it a try, and in a matter of hours, I had what I needed. Sean Dillon was the first person I spoke with, and he was so helpful and handled my transactions quickly. I really appreciate the help I received from Solid Ground Financial.

Helen-Bennettsville,SC
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AMAZING EXPERIENCE WITH JAILENE!

I had such a great experience working with Jailene Hernandez! She was very thorough and patient and helped me understand the process and got me at a comfortable monthly payment. I am so relieved, and finally have my high interest loans under control. Thank you so much!

Anonymous
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Jennifer Cruz is very knowledgeable…

Jennifer Cruz is very knowledgeable in debt relief and expressed true concern for my debt situation. She explained everything to me in detail. She answered all my questions and we worked out a payment plan the same day. She acted quickly to get the process started and I am very pleased. Thank you, Jennifer.

Michael
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Nicholas hi very helpful great customer…

Nicholas hi very helpful great customer service thank you Nicholas for your help I’m recommended for you great customer service thank

Lisa Delacruz
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My experience with Nathan was great

My experience with Nathan was great. He was very helpful and helped me with getting a payment plan I could afford.

Tina Fields
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Jailene and staff were very helpful…

Jailene and staff were very helpful during this process I would highly recommend this service. Jailene has continued to answer my questions and stay in contact with me

Jennifer Cook
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I worked with a couple different people… Nyeako Clay and Jose Cahcin

I worked with a couple different people and they were so very helpful. They made my life so much easier I was paying over $400 a payday in loans and with the help of Neyako Clay and Jose Chacin they saved my life literally. I would recommend this company to anyone struggling they don't make it out like it is your fault they don't treat you like you are the one to blame. WONDERFUL COMPANY AND WONDERFUL PEOPLE!!!!!

Juie
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According to TrustPlane, Solid Ground Financial has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/solidgroundfinancial-org