I ordered a 90114 trolling motor mount…
I ordered a 90114 trolling motor mount for my lifetime kayak. I received a rather cheap pickle ball paddle.
Dennis Knapp
Was this helpful?
ShelHealth
3.050 reviews
Last reviewed: Sep 3, 2025Do you agree with ShelHealth's TrustScore? Voice your opinion today and hear what 120 customers have already said.
www.shelhealth.comMember since Mar 2026
ShelHealth is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.0 out of 5 stars. Last reviewed September 3, 2025.
Customer Reviews
Write a ReviewFilter:
50 reviews
SHELHEALTH IS A BAD EXPERIENCE
I have order,the samething for 3 years and no problem.This time May 6, 2025. The product still hasn't been ( May 13 ) processed. I paid for UPS Shipping. I tried calling ( They never answer phone). Emailed 5 times about the product final got email back. They just made label and shipping it USPS, I WILL NEVER GET PKG.NEVER, NEVER, WILL I GET ANYTHING FROM THEM. $31.27 FLUSHED DOWN TOILET..SHELHEATH IS A TOILET.
Brenda Alexander
Was this helpful?
Untrustworthy 3rd party Reseller
This company is a 3rd party reseller, taking orders on items and doesn't verify stock availabilty. After I placed an order it took 2 weeks for the order to be cancelled and Shelhealth never responded to any messages or emails.
NC Buyer
Was this helpful?
Worst business ever!!!
Not sure why I’m even leaving a review! I’ve sent several emails and got not one single response about this order. I ordered it priority and the day I ordered y’all sent me an email saying that you already had my order together. Y’all sent me another one that said order was fulfilled then another one that said order was packaged and ready to ship waiting for pickup and then 13 days after I ordered which is definitely not priority, that one said order cancelled because there was not enough product to fill the order. You tell me that these series of emails make any sense?? Very unhappy customer!! Won’t recommend or ever do business again with this company! I only I could leave 0 stars!!!
Tera Barbee
Was this helpful?
Horrible wait time
Horrible wait time. It will be weeks before getting package. The email you that it’s ready just waiting on carrier pickup, then still hasn’t shipped a week later
Wendy
Was this helpful?
Great products and pricing!
I received my package in great shape. The product was packaged well and the item I ordered was fresh and packed with care. I will be ordering from Shelhealth again.
Nicole Trammell
Was this helpful?
Terrible experience
Terrible experience. Never got my purchase and customer service was sarcastic and unhelpful
Rebecca Lopez
Was this helpful?
Placed order 02/03/25
Placed order 02/03/25. Received order 02/18/25. Ordered and paid for a 30 pack of Pastries. Received order of a 20 pack on 02/18/25 which ordere was to be dlivered 02/12 but was a week late. Have sent emails and havent received any response. Will never order from
Terri Collins Coverson
Was this helpful?
Worst place to buy online
Worst place to buy online. I bought some rubychocolate to get it before Feb 14. They send me a notification that they just have it ready to ship and they are just waiting to leave it postal office. After two week they never sent me a shipping number and then they only canceled because they dont have it.
Cesar Gallegos
Was this helpful?
A bait and switch company
I placed an order on January 24th 2025 and received a confirmation. I received another email stating that my order was processed and that I would be receiving a tracking number. This order was supposed to be delivered on January 30th. I sent a complaint email on January 30th because I had not received a tracking number and they canceled my order with no communication. This company is neither reliable nor reputable
Lisa
Was this helpful?
My product was cancelled and they still…
My product was cancelled and they still charged my account. It’s in dispute at this time. Terrible customer service and relations.
MARK KEETH
Was this helpful?
ShelHealth delivered the product as…
ShelHealth delivered the product as promised and in a very reasonable time period.
Julian
Was this helpful?
I received a totally melted product and…
I received a totally melted product and the seller should have known to pack it in dry ice, given the hot weather in both Florida and California. Then they weren't willing to refund my money until I complained to PayPal.
barbara spector
Was this helpful?
Item arrived completely melted despite…
Item arrived completely melted despite the website saying that "Certain types of orders, including orders with frozen and refrigerated products, only ship from Monday till Wednesday." There was no insulation or padding around the product and it was shoved into a too small box. Shipping was incredibly slow - it took more than 2 weeks to receive the order and that was due to the supplier, not USPS. I do not recommend ordering from ShelHealth.
Liz
Was this helpful?
Avoid
Impossible to get ahold of customer service, they don’t answer emails, dm’s messages, anything and they use an outside company to ship! I asked them to cancel my order, it’s been over two weeks and they won’t follow up with me.
CHRISTINA ANDERSON
Was this helpful?
20 oz bags of Jackfruit!
Such a difficult product to source is 20 oz per bag. Usually sold in paltry ounce or two ounce bags. Pathetic. Great price for 20 oz bag. Fast shipping. Honest. Never a single issue. I am very pleased.
Bret
Was this helpful?
ShelHealth remembered to notify me when…
ShelHealth remembered to notify me when the 4 bean salad was back in stock.
JW
Was this helpful?
It was an item that was the new…
It was an item that was the new formula. I received it and needed to send it back as I was looking for a large order of the old formula. It was handled very well.That's why I would use them again.
Mike Moon
Was this helpful?
I do not recommend ShelHealth
I do not recommend ShelHealth unless you know for certain that they have the product you want in the version you want it. I ordered a based on the picture and description on their website. They sent a different version of this product, which is not the same quality. I sent multiple emails with the pictures and request for a return/refund, but no response for over 2 weeks. However, they keep sending promotional emails from their customerservice email and even asked for my review -- here it is. I will never use this platform and do not recommend it.
Julia G
Was this helpful?
Fast and easy
Fast and easy
Eden Bloss
Was this helpful?
Cite this page
According to TrustPlane, ShelHealth has a 3.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/shelhealth-com