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ShelaHair

3.418 reviews
Last reviewed: May 3, 2022

Do you agree with ShelaHair's TrustScore? Voice your opinion today and hear what 18 customers have already said.

shelahair.comMember since Mar 2026

ShelaHair is an online company. Based on 18 reviews on TrustPlane, it has an average rating of 3.4 out of 5 stars. Last reviewed May 3, 2022.

Customer Reviews

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18 reviews

Hair became tangled before I could even…

Hair became tangled before I could even take it apart. Frizzy and shed more than any hair I've ever gotten. Horrible company, horrible products, and they refused to refund me after I reached out to them the same day I received the package.

Mary Brito
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Horrible quality

Horrible quality. I purchased the funmi hair and the curl pattern was very tight and frizzy. Lots if shedding, half the hair came off. They wouldn't give me a refund. This company should not be allowed to sell online.

M Brito
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Not working

I had a drastic hair loss, and my friend recommended me Shela Hair products. I had high hopes for the products I ordered, but I was very disappointed: not only the products didn’t help, but they made the situation worse. I was losing hair, but it was always silky. After a week of Shela products use, the silkiness was gone. I had a hard time on making my hair healthy again. I wouldn’t recommend these products to anyone, sorry. I give it two stars just because my friend is still using it and her hair looks healthy. Maybe it just didn’t work for me.

Loren Lee
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Not what I ordered

Not what I ordered; terrible texture of hair. Hair was shedding before usage. No refund. Lost $$$$$$$. Do not order from them. Not located in United States false advertising. They are located in China.

Monica Murray Lightfoot
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I absolutely loved my customers service…

I absolutely loved my customers service experience with them. The hair is great quailty and really no shredding, I've been using hair from this company for months now, my customers love it and so do I. I recommend them to anyone looking for great quality wigs, hair etc.

LaToya Anderson
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I absolutely love both of my wigs

I absolutely love both of my wigs! The hair quality is amazing. I was able to cut, color style and install with ease and I'm not a wig person. I'm a 30 year Master hairstylist and I will be ordering more from Shelahair soon!

Laressa Lapsley Gill
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I just love everything about this…

I just love everything about this company. The hair is great. The service is great. The shipping is fast. And the prices are very reasonable. I will only but hair from here !

jessica moses
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NOT A BOB AT ALL

i ordered a bob wig. it was not a bob... super full on the top but bald on the lenght... the hair quality thougth was good but not a bob at all... i send it back for refound.. i payd 40 euro for send it back and then they kept other 40 dollars for ''fee''.... bad experience

Michelle
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i love this hair

i love this hair, make me so happy, easy to install and customer service so gentle.

Yanmel Duran Gutierrez
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The hair was cute and long but it…

The hair was cute and long but it shedded a lot and not there is not a lot of styles I can do with it since the hair on top is very thin. I was able to wear it twice before it became really thin. I was excited about it because it was my first wig. Wish it was better.

Selam
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LOVE LOVE THIS HAIR

I’ve had it 3 months and I’m soo In love . It’s still soft and still curly , I probably going to order a full lace , but this by far is my favorite curly have vendor.

Mekiya Fletcher
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Beautiful hair

Beautiful hair. I wanted something that was close to my real hair texture and this was a match. Seller was very sweet and kept me updated on everything. The hair also arrived early. It sheds normally (not a lot) and didn’t have much of a smell after a few washes. Will buy from this seller again!

Soon Cooper
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I just love everything about my…

I just love everything about my purchase! I bought a platinum wig from them and it is beautiful and good quality. Shipping is fast also. It is a great investment, definitely recommend this website yall!

Khalari Jones
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I loved the package and the response…

I loved the package and the response from the persons, but I didn’t get to enjoy the unit because while cutting the lace the wig spit in half i could repair it or use the the unit having a piece missing from the top Could it have been it wasn’t enough hair on the unit or lace not strong enough I’m not sure what it was I took my lost and won’t purchase again

Keyonna Fantroy
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There is barely any lace and it's thin

There is barely any lace and the wig was very think at the ends. I bought a pack of hair to add to the wig

coleen Steele
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Nice quality was too thin and shredded…

Nice quality was too thin and shredded a lot

Carly
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I love the hair I may even think about…

I love the hair I may even think about asking you a vendor please get back to me on that one

JaQuanna Goddard
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TOP RECOMMEND for 613 Blonde Wig!!!

I tried so many supplier, shelahair is the best that i have ever seen, good price with great quality, especially for the blonde wig and transparent lace product, recommended!

curtis Bobby
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According to TrustPlane, ShelaHair has a 3.4/5 rating based on 18 verified reviews as of April 2026. Source: trustplane.app/company/shelahair-com