Very professional
Very professional. Process was easy and simple. I appreciate serenity.
CRYSTAL
Was this helpful?
Serenity Insurance
4.750 reviews
Last reviewed: Feb 27, 2026Do you agree with Serenity Insurance's TrustScore? Voice your opinion today and hear what 3,535 customers have already said.
serenitygroup.comMember since Mar 2026
Serenity Insurance is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
When I Found!!! I Didn't Go WRONG
When I Found! And Needed!! A Good!! Insurance Company!!! I Didn't, Have To Go And Look Very Far! A Friend Pointed Me to Serenity!!! and said this One You Can Count, On They Were Right!!! I Didn't Change to Another! Until They Called Me to Let Me know they were Leaving!!! The State, I Do Wish!!! They didn't Have to, But they Did Me Right By Helping Me! With Another Insurance Company, and Again I Can't Go Wrong with that, Thank You So VERY Much!!! To All Of You!!! I Wish You All The Very Best!!!!!
VERNON HARRIS
Was this helpful?
It was the honesty and willing to help
It was the honesty and willing to help? Especially after dealing with a situation where everyone treats you like a criminal,
ANDREW BRANTMULLER
Was this helpful?
Everything
Everything
RUBEN CAMARENA
Was this helpful?
Quick response
Quick response. Thorough.
CECILIA KARGL
Was this helpful?
Easy phone conversation
Easy phone conversation. Reasonable prices. Thanks!
KEVIN H
Was this helpful?
The price and the representative
The price and the representative
JADE NICKELS
Was this helpful?
Good service
They did the research for me & found me a better rate!
BRYAN MARTINEZ
Was this helpful?
Best insurance agent I’ve ever talked…
Best insurance agent I’ve ever talked to!
Martha Khadyrke
Was this helpful?
Very professional and friendly
Very professional and friendly
JASON LACHNEY
Was this helpful?
Positive experience
Paul Skindlov was very informative and patient while working with me to get me the best insurance rate he could find. Paul was easy to work with and would recommend working with in the future for any insurance needs.
Erik Tikkanen
Was this helpful?
I’m satisfied in every way
I’m satisfied in every way. Good customer service. Looking forward to the future with this company.
BRANDON RICHARDS
Was this helpful?
Great service
Great service, friendly and knowledgeable
ORIEN PACHECO
Was this helpful?
Fast and easy
Fast and easy! The sales representative that helped also very friendly and checked and confirmed transaction was complete before I got off the phone.
RYAN MEDEIROS
Was this helpful?
The lady that helped was better than…
The lady that helped was better than the guy that I went into see. Thank you
ALICIA HOLMES
Was this helpful?
I was looking for the best and most affordable insurance
I was looking for the best, most affordable option and serenity insurance came in clutch with the best way to go
ADRIAN VASQUEZ MADRID
Was this helpful?
Kim was very patient while helping me…
Kim was very patient while helping me find an exact fit of coverage for me. I was worried I would not find a reasonable price due to having a few wrecks and a dui but she succeeded in doing so.
ROBERT VINCELETTE
Was this helpful?
Able to provide what i needed at a…
Able to provide what i needed at a reasonable price
LW
Was this helpful?
Annoying ads that are fake
Annoying ads that are fake
Satron Greene
Was this helpful?
I was able to secure insurance late and…
I was able to secure insurance late and get an insurance card very fast that helped me that day. I think they were the only place to open when I called around.
Heath Greenwald
Was this helpful?
Cite this page
According to TrustPlane, Serenity Insurance has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/serenitygroup-com