Working with Seller Candy has been an…
Working with Seller Candy has been an absolute game-changer for Successful Seller. Their team has helped us streamline our processes, handle seller support tickets with ease, and, most importantly, elevate every single brand we manage to new record levels of growth. The professionalism, expertise, and genuine care from the people at Seller Candy have given us the confidence and freedom to focus on scaling while knowing our clients are in the best hands. I cannot express enough gratitude to the incredible team—thank you for being such a reliable and essential partner in our success. Thanks Roy, Jessica and Kelly!
Ravi Jaipaul
Seller Candy has been a game changer…
Seller Candy has been a game changer for our business! They have been awesome to work with and most importantly get us the results we're looking for.
Isaiah
Review
I did encounter a payment issue, which was ultimately resolved albeit with some delay.
Ryan Orange
Allowed me to achieve exponential growth on my account
Using Seller Candy for over a year now and upgraded my plan because I need them so much. I manage hundreds of skus and multiple accounts, and I would be lost in Amazon's jungle trying to stay alive if it weren't for the Seller Candy team. They work hard to complete every task I give them, and they always have useful suggestions when I'm at a loss of what to do. I trust them completely and highly recommend them to any Amazon seller who's spending too much time putting out fires. Seller Candy has allowed me to spend more time ON my business than IN my business. For that I'm extremely grateful. Worth every dollar and then some.
Derek McEwen
Efficient and easy to work with
Efficient, and easy to work with. Thanks to all Seller Candy's team.
SEBASTIAN
A tough assignment accomplished in the necessary time!
We hired SellerCandy to fix one thing and one thing only because we did not think we could get it done in a timely way. Amazon had suspended two or our main SKUs and basically put us out of business for an incorrect reason. We had tried to fight this for a long time and weren't getting anywhere. We gave SellerCandy a month to get it done, and they did! The agent they assigned to our case was a wonderful communicator and she emailed us at least every other day whether there was news or not. We always knew that she was working hard on the case, and she did finally manage to get both SKUs released. We are very grateful and know that our money was well spent. Thank you, SellerCandy!
Barbara Brustein
Quick resolutions
Quick resolutions, fast responses. Thrilled with Seller Candy they were able to fix most of my issues quickly. Saved a bunch of time.
Sigurdson Max
Must have service for your amazon store
Excellent and professional service for your amazon needs. A must service for your amazon store.
Lior Dadon
Cannot thank Seller Candy enough!
Just when I thought I was going to blow up Amazon Seller Support after having spent hours on the phone with them with NO outcome…along comes Seller Candy. What a lifesaver they have been for my business and I cannot thank them enough for what they have done for me. They have a great team in place to help with a wide range of knowledge and skills to fix any problems needed. I highly recommend Seller Candy to anyone building their business and wanting to take it to the next level.
Roslyn
Professional, Passionate, and Genuine
Seller Candy has been a game-changer for my Amazon FBA business. The monthly investment more than pays for itself in the time I save dealing with Amazon and also in the reimbursement services provided. I can not remember the last time I spoke with Seller Central or had to deal with any seller central issues. I sleep better at night knowing there is a team of professionals who have my back if and when issues arise. They have proven to be trustworthy, effective, and very good at what they do. I am also so impressed with how much the team at Seller Candy genuinely cares about their clients. I am so thankful I found these guys and plan on being with them for a long time!
RACHAEL VANWAGNER
Sellercandy is an integral part of my amazon business…
Sellercandy is part of amazon business team and an extremely important role they play. I been able to grow faster and get way more done with working together with them. If you have an amazon business I would highly recommend using them.
Robert Galarowicz
Big improvements to our Seller Central Account
Working with Seller Candy, in particular Arvin, Stephen & Jay, has been great. They have helped us get our Seller Central account optimized for much better success. We had a big issue with multiple ASINs for the same product SKU that had been created by different resellers. They help submit all of these violations to Amazon Support and get them delisted created an improved consumer shopping experience.
Amba Products
The Seller Candy team is THE BEST!
The Seller Candy team is truly a pleasure to work with! They are super accommodating and knowledgable. They always go above and beyond to solve any issue with the utmost care. I would reccommend them to any business who is looking for support!
Emily Kozel
I'm starting to think all the other reviews are fake.
I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.
Dennis F
It's 1000% worth it. Don't even hesitate!
We signed up for Seller Candy about a month ago. To be honest, I was excited, but kind of hesitant, given it seemed too good to be true. I've butted heads with Amazon Seller Support, and rarely had success. Mostly, I am a one-man marketing team, and I just don't have time to contact them for non-urgent reasons.The team at Seller Candy is incredible. Firstly, with the onboarding process is painless. It's a simple ticket system, and it's like Seller Support became what you wanted: actually helpful. The agents that work on my tickets are kind, responsive, and obviously very competent. They will check things before I even have the chance to, and are proactive about keeping me updated. You can tell that these agents really care, and it's fun to watch them correspond with Seller Support in Seller Central. Reconciliation has been great as well. I find myself getting so excited, like when I saw an email from Amazon Seller Support actually genuinely APOLOGIZING for something being difficult. I don't know how the Seller Candy agents work their magic, but it's truly changing our business on Amazon, and I am so so grateful.Definitely worth the cost - you'll recoup it in reconciliation alone, in addition to the time and potential sales that you may have been missing out on due to Seller Support being the worst to ever exist.
Beth Smith
Highly Recommended
Seller Candy is an excellent company! They have been a big help to my Amazon business. Their expert assistance has been a significant time saver for my business. I would highly recommend Seller Candy to anyone that is interested in their services.
Kevin
I strongly recommend Seller Candy
I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch.Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done.I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Jasper
Fantastic company to support my Amazon…
Fantastic company to support my Amazon business. They are able to get reimbursements, follow up on cases and get things handled through Amazon support quickly and efficiently. They are even able to handle some more complex tasks that I've had come up on my Amazon account. Much appreciated!
Chris Havill
SellerCandy a must for any serious Amazon seller
SellerCandy provides a fantastic degree of service on a specialized skillset that adds value to any Amazon seller who takes the platform seriously. Skilled resources, effective communication, and a wide range of experience.
R Blank
Brand Management Help
I wanted to optimize Amazon listings for the Brands that we purchase as wholesale. I kept running into the issue of not being able to update the listing because the Brand owned it, but when speaking with the Brand, they don't own any listings. Seller Candy was able to communicate with the Brand to get approval to create and update listings for specific products. They submitted the approval and I was able to create and modify certain product listings.
Edith
