Selkirk customer service is excellent and friendly
Response warranty of Selkirk paddle is quick friendly
Chin Tan
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Selkirk Sport - Pickleball
4.750 reviews
Last reviewed: Feb 22, 2026Do you agree with Selkirk Sport - Pickleball's TrustScore? Voice your opinion today and hear what 538 customers have already said.
www.selkirk.comMember since Mar 2026
Selkirk Sport - Pickleball is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 22, 2026.
Customer Reviews
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Customer service is great
Customer service is great. Couldn’t be more pleased. Shipping is a big problem though. Very slow processing. In today’s market, shipping should never take this long.
Michael Castillo
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Selkirk as a Company
Selkirk as a Company, a class-act with stellar customer service and willingness to listen to player-feedback & ideas!Purchased the BOOMSTICK at Launch, and 2 weeks later, a second one!!Fantastic foam core, sweet-spot, grip,pop & power. Pretty good spin.The only improvement that might take that Paddle from 9.5 on a scale of 1-10 would be to increase the grit & friction for highest RPMS for any spin shot.Prior to the BOOMSTICK, got the SLK ERAthen a second a few weeks later.Best Poly-honeycomb core Paddle ever!Selkirk Rocks!— Lou V.
Louis Verardo III
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Their products are Amazing
Their products are Amazing. If you have concern they act immediately.
gio legaspi
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Selkirk is not friendly to return/exchange
I bought a paddle from their website for a Xmas present for a family member. By the time I gave the gift and was told that this was not quite what they wanted, my 30 day return window had expired. I wrote to Selkirk to ask if I could either return or exchange the paddle a week after the end of this 30 day window and was told that I was out of luck. This seems very inflexible considering I would be happy to exchange the paddle for an appropriately sized one. Partially my fault, but I am disappointed in Selkirk's customer service.
JC
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Thanks for responding quickly and…
Thanks for responding quickly and getting my problem resolved quickly, great company.
Carlos DeJesus
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The customer service and…
The customer service and representatives have always been so friendly and understanding. It's always easy and straightforward process with Selkirk.
Tuoi Nguyen
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Quick and fair
Quick and fair
Frank vD
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The customer service agent was kind
The customer service agent was kind, efficient.
Ray FitzSimmons
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Great products and great service!!
Great products and great service!!
Brian Chilton
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As a new pickleball player
As a new pickleball player, it is disappointing to have this be my first experience with a company that is widely regarded as a premier brand. I made a purchase during the holiday season specifically requesting expedited service and was genuinely excited to invest in my first high-end paddle. Unfortunately, the experience fell well below expectations.Despite multiple attempts to resolve the issue, communication was extremely limited. Customer service availability extending into 2026, rejected emails, and a lack of response across multiple channels—including Instagram, Facebook, Shop, and Affirm—left no clear path for assistance. Even my bank was involved in attempting to rectify an order that ultimately did not process until three business days after the original purchase date.For a brand positioned at a premium level, the lack of accessibility and timely communication is concerning. Expedited services, in particular, require clear and reliable support, which was not present in this case.I hope that, over time, improvements are made to customer communication and order resolution processes. At present, however, I cannot justify a rating higher than one star given the repeated unsuccessful attempts to obtain support and clarity regarding my order.Selkirk would benefit from realigning its customer service practices to better honor customer needs, orders, and expectations—especially for first-time buyers.
Jesse Santos
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Great experience with Selkirk
Great experience with Selkirk. I was on vacation and they held a Boomstik for me that was difficult to get. Excellent service.
Diego Curt
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Great servic and customer assistance
Great service and customer assistance
Richard Galvan
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Very fast warranty response to get a…
Very fast warranty response to get a new Boomstik paddle (next day approval). Awaiting my replacement paddle to ship!
Charles Howland
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Top tier product and great customer…
Top tier product and great customer service.
Jamie Stuart
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Fantastic customer support
Fantastic customer support. Never had an issue getting warranty coverage. They always address the problem and resolve extremely quickly. They have a customer for life
gary s
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Needed to exchange a racket I…
Needed to exchange a racket I purchased. Proceed was straightforward. Quick response to my questions
Maureen McCoshen
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Great customer service
Great customer service
Frank
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The product is great
The product is great
Senen Abila
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Superb customer service and after sales…
Superb customer service and after sales support
Ken
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Cite this page
According to TrustPlane, Selkirk Sport - Pickleball has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/selkirk-com