So helpful with the paperwork!
So helpful with the paperwork!
Adriana Valedon
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Self Storage 1
4.450 reviews
Last reviewed: May 2, 2023Do you agree with Self Storage 1's TrustScore? Voice your opinion today and hear what 761 customers have already said.
www.selfstorage1.comMember since Mar 2026
Self Storage 1 is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed May 2, 2023.
Customer Reviews
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50 reviews
Very kind and attentive staff
Very kind and attentive staff. Straightforward pricing and clear information. Clean facility. Good energy.
Liz
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Great service
Great service
Oscar Nunez
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Easy to set up and got shown the way to…
Easy to set up and got shown the way to the unit
matt
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Great staff and facility.
Great staff and facility.
Matthew Beck
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Great place
Shounice, Bianca, and Ciera is great to work with . I’ve been storing here for many years . The ladies are clean , friendly , and helpful.
Dragan Maksutovic
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Great Storage company
I downsized my space and the girls that work there are sooo helpful and nice!!! Best place for storage!
Chuck
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Excellent service
I have had a unit for many years at this building and the staff is excellent! They are very professional and helpful.
Kris Greene
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Self Storage 1 Lincoln park
Easy and very clean storage space ! I would definitely recommend! The ladies are very nice and helpful.
Oliveras, Margarita
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Bianca and the Team are amazing!
Bianca and the Team are amazing! Helpful, Professional and incredibly knowledgeable. Solution oriented and super pleasant to work with. Highly recommend for any storage needs!
S. Louise
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Not super happy with an 75% increase in…
Not super happy with an 75% increase in unit cost. Nothing changed
O'Brien, Kerry
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Ughh
I rented there only out of necessity, I’ll leave it at that.
M C
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I have been with this storage on…
I have been with this storage on Sheffield in Chicago for a long time (I mean it's storage) I have definitely seen a decline in accessibility since the pandemic and a very saddening turn on customer service here at this location at least.
Katherine
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Kudos to Self Storage 1
I always experience good, quick, friendly customer service.
Fink, Ann
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Very friendly staff helped me with all…
Very friendly staff helped me with all of my concerns and questions that I had I would highly recommend this self storage to anyone that want great service
Johnson, Robert L
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Waders need for storage access
Edit:I was contacted by the staff about my problem this morning. When writing this review I was emotionally charged and did not have all the facts. A pipe busted resulting in the water damage and a reasonable solution to my problem has been reached.Just came back from my unit and the basement has about 2 inches of water. I'm sure its been there for more than a day. Apparently the staff that works there doesn't care about clean up. ALOT of stuff ruined. Only been there 2 months
Smith, Thad J
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Your prices has increased substantially…
Your prices has increased substantially and often the last few years.
Sharon
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Feeling secure
I'd use the storage place for the last few years I live in a different state and I feel very secure and leave my items there The camera and the security of getting into the property I take very seriously as an issue why I use this place keep up the Good work it's appreciated
Weisenritter Jr, Dennis, E
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Favorite storage rental business in the city.
I have used several storage units in the city. Your property is my favorite. Easy in and out, you have parking which is HUGE! Nice office staff and very helpful.
Shari J
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It's gotten too expensive!!!!!
It's gotten too expensive!!!!!
Nancy
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Cite this page
According to TrustPlane, Self Storage 1 has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/selfstorage1-com