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Scanavenger is an online company. Based on 33 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 26, 2026.
Scanavenger responded to a helpdesk email within 5 minutes of sending the same. They walked me through resolving the issue just as quickly. I am quite impressed with that level of service and will definitely purchase more product in the future.
I was having issues with my scanner not transferring info to my apps so I emailed Scanavenger for support. They responded immediately and did their best to help me. Unfortunately, the reset didn’t work and I replied as such. They called me shortly after, which I wasn’t expecting, but was pleasantly surprised! After speaking with Chris, we found the problem (I had set it to the wrong mode) and the issue was resolved! I appreciate how Chris went out of his way to make sure my problem was solved and that I was happy with my scanner.
Not just an amazing product, but a really incredible support team. Couldn't be happier and highly recommend this company.
The tech was very helpful and attentive
My scanner was not configured correctly for the program I was using it for. The agent asked me for some information and figured out what the issue was. She was able to resolve my issue in less than 10 minutes!
Assisting with the issue and understanding that there were different methods that could be used to achieve the goal needed. Thank you.
This company has provided outstanding service and have replaced my scanner without any problems. This company is definitely worth it if you wanna purchase any scanners.If you have a lot of packages, I recommend purchasing the scanner. It makes your life 100x easier.
Amazing customer service and great to deal with resolved all my issues with ease.
This is my company’s second purchase from ScanAvenger, and we are once again satisfied with the quality and affordability of their product!
It has been amazing! We had a problem that only half or our order arrived and it was fixed right away. I also love that they were kind and helped us in everything we needed, including setting it up. Thank you!!!
December 31st, 2025, I requested technical support. I got a call back in less than 30 minutes, and the representative walked me through the process to get my scanner working again. The man who helped me was courteous and patient. He knew the product well enough that I was up and running and in under an hour, beginning to end.
Scanners work perfect, Customer Support is quick and efficent!
I received answers in a very timely manner, through email and phone calls, they were very thorough but yet quick easy steps to remedy our problem. They were also very kind and courteous. Definitely the best customer service people I have dealt with in quite a few years.
I lost my usb dongle for my numeric keypad and contacted Scanavenger for a replacement. Their customer service was excellent and they kept in touch with me to ensure my satisfaction. Excellent service all round alongside an excellent easy to use scanner.
Was looking for a programmable barcode scanner that would insert a TAB (keyboard stroke) upon seeing a SPACE in a barcode. I sent Jeziel a sample bar code and had a response it could be done with no issues along with the model number I needed. I ordered it and asked for the barcode setup procedure I needed to use and had that within 15 minutes. Works like a charm, great price and even better support. This is my scanner company from this point forward.
very fast support, helped us fix what we needed
Customer help was quick and was able to resolve issues satisfyingly
Great company! love their scanners and their customer service
Bought one of their scanners. It worked fine until I changed some settings. I emailed them and they responded in under 10 minutes with a set of reset barcodes to scan. took me under a minute and then it worked great! fantastic customer support! would 100% recommend.
Great customer service! We had a scanner that was broken and Scanavenger sent a replacement.
According to TrustPlane, Scanavenger has a 5.0/5 rating based on 33 verified reviews as of March 2026. Source: trustplane.app/company/scanavenger-com
